Use and Care Guide

PROBLEM POSSIBLE CAUSE SOLUTION
The water
and ice
dispenser do
not operate
properly
The refrigerator is not
connected to a water
supply or the water supply
shuto valve is not turned
on.
Connect the refrigerator to
the water supply and turn
the water shuto valve
fully open.
There is a kink in the water
source line.
A kink in the line can
reduce water flow.
Straighten the water
source line.
Inadequate water pressure
to the house.
The water pressure to
the house determines the
flow from the dispenser.
See “Water Supply
Requirements.”
A refrigerator door is not
closed completely.
Make sure both doors
to the refrigerator
compartment are
completely closed.
The water filter or bypass
plug is not installed
properly.
Water cannot be
dispensed without a water
filter or the bypass plug
correctly installed. See
“Water Filter.”
Ice is blocking the ice
delivery chute.
Remove the ice bin
from the upper ice
compartment. Check the
delivery chute and remove
jammed ice using a plastic
utensil, if necessary. Clean
the ice delivery chute and
the ice bin using a warm,
damp cloth, and then dry
both thoroughly.
To avoid ice jams and to
maintain a fresh supply of
ice, empty the ice bin and
clean both the bin and
delivery chute regularly.
Ice bin is not properly
seated in the ice maker
compartment.
Check the position of the
ice bin.
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Refrigerator
Safety
Operating
Requirements
Parts and
Features
Installation
Refrigerator
Use
Refrigerator
Care
Troubleshooting
Before
Use