Warranty conditions
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What Does This Warranty Cover?
Miele Inc., a Delaware corporation (hereinafter "Miele"), warrants to the original purchaser (the "Miele Customer") of a
Miele Professional Washing Machine, Dryer, or Rotary Iron (hereinafter "Miele Product") who purchased the appliance
from a distributor, dealer, manufacturer's representative or other seller who has been authorized by Miele ("Authorized
Miele Dealer") that the Miele Product, including any of its original accessories, is free of defects in material and
workmanship, subject to the terms and conditions set forth herein. This Limited Warranty covers the cost of parts and
labor, except as set forth in this Limited Warranty.
Where Is This Limited Warranty Valid?
This Limited Warranty is only applicable, if the Miele Product was installed in the United States of America ("U.S."), or
Puerto Rico by an installer authorized by Miele ("Authorized Miele Installer"), for residential or land based commercial
or industrial purposes.
What Is Required to Request Warranty Service?
Miele reserves the right to require satisfactory verification of the purchase date and of the authorized installation of the
Miele Product in question before warranty service is performed.
When Does The Limited Warranty Expire?
One (1) Year Limited Warranty – Any warranty claims for Miele Products must be received by Miele within one (1) year
from the date of purchase.
Drum, Drum Bearings, and Bearing Seals
An additional One (1) Year Limited Warranty (2 years total) from the date of purchase applies to the original Drum,
Drum Bearings, and Bearing Seals (parts only) of warranted Miele Products.
How To Register?
Miele Products may be registered online in the "Service" section of www.mieleusa.com, or by filling out a Limited
Warranty Card and mailing it to Miele Inc., 9 Independence Way, Princeton, N.J. 08540, Att: Pro Service.
What If Repair Cannot Be Provided?
If Miele determines that the warranted repair of any Miele Product is impossible, Miele may in its discretion
determine to replace the product with a product of similar or equal features and functionality, or to pay a refund. If
the Miele Product has been repaired or replaced, Miele will have no further obligation or liability under this Limited
Warranty or otherwise. The total amount of the refund will in no event exceed the net purchase price of the Miele
Product paid to Miele.
In the event that Miele's Authorized Service Agent determines that it cannot service the Miele Product due to
poor accessibility or unsafe working conditions, or that it cannot restore the Miele Product to safe and working
conditions due to reasons beyond the scope of this Limited Warranty, the Miele Authorized Service Agent shall not
be required to proceed with the covered repair until the owner has remedied the applicable hazard at its cost and
to the satisfaction of the Miele Authorized Service Agent.
LIMITED WARRANTY - PROFESSIONAL LAUNDRY PRODUCTS USA