Product Manual
Milbank Manual Transfer Switch Owner’s and Installation Manual 19
WARRANTY
MILBANK MANUAL TRANSFER SWITCH OWNER WARRANTY POLICY
LIMITED WARRANTY
MILBANK MANUFACTURING WILL REPAIR OR REPLACE, FREE OF CHARGE, ANY PART(S) OF THE EQUIPMENT THAT
IS DEFECTIVE IN MATERIAL OR WORKMANSHIP OR BOTH PROVIDING THAT INSTALLATION OF THE EQUIPMENT
COMPLIES WITH ALL APPLICABLE CODES, INDUSTRY STANDARDS, LAWS, REGULATIONS AND PROVIDED INSTALLATION
MANUAL. MANUAL TRANSFER SWITCH AND ASSOCIATED COMPONENTS SHALL BE INSTALLED ONLY BY A LICENSED
ELECTRICIAN, AND OTHERWISE THIS WARRANTY IS VOID. THIS WARRANTY IS EFFECTIVE FOR THE TIME PERIOD AND
SUBJECT TO THE CONDITIONS STATED BELOW. FOR WARRANTY SERVICE, CONTACT HTTP://WWW. MILBANKWORKS.
COM/BLOG/INDEX.PHP/FIELD-INCIDENT-REPORT/.
THERE ARE NO OTHER EXPRESS WARRANTIES OR IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE ABOVE WARRANTY IS LIMITED TO THE TIME PERIOD STATED
BELOW. ANY AND ALL IMPLIED WARRANTIES ARE EXCLUDED AND LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARE EXCLUDED TO THE EXTENT EXCLUSION IS PERMITTED BY LAW. BUYER’S SOLE REMEDY IS THE LIMITED
WARRANTY STATED ABOVE. SOME STATES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT
APPLY TO YOU.
WARRANTY PERIOD
Consumer use - 4 years Commercial use - none
WARRANTY REGISTRATION PROCESS
Thank you for choosing Milbank’s Manual Transfer Switch™
1. For the fastest and most efcient way to register your Manual Transfer Switch™ warranty, please complete the
online form at milbankworks.com/warranty (preferred method). Otherwise, please complete the postcard and
return via mail.
2. Complete the online form or return the postcard within 10 days of installation.
3. The warranty starts as of the original purchase date by the rst retail consumer when the unit is registered; if not
registered, the warranty start date defaults to the manufacture date.
ABOUT YOUR WARRANTY
Milbank welcomes warranty repair and apologizes to you for being inconvenienced. Most warranty repairs are handled
routinely, but sometimes requests for warranty service may not be appropriate. For example, warranty service would not
apply if equipment damage occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing
or improper installation. Similarly, the warranty is void if the manufacturing date or the serial number on the equipment
has been removed or has been altered or modied. During the warranty period, the Authorized Service Dealer, at its
option will repair or replace any part that, upon examination, is found to be defective under normal use and service. This
warranty will not cover the following repairs and equipment;
• Normal Wear: This warranty does not cover repair when normal use has exhausted the life of a part or the
equipment.
• Installation: This warranty does not apply to equipment or parts that have been subjected to improper or
unauthorized installation or alteration and modication, misuse, negligence, accident, overloading, improper
maintenance, repair or storage so as, in Milbank’s judgment, to adversely affect the unit’s performance and
reliability. This warranty also does not cover normal maintenance such as adjustments, cleaning and fuse
replacement.
• Other Exclusions: This warranty excludes wear items or damage or malfunctions resulting from accident,
abuse, modications, alterations or improper servicing. Accessory parts are excluded from the product
warranty. This warrant excludes failures due to acts of God and other force major events beyond the
manufactures control. Also excluded is used, reconditioned, and demonstration equipment.