Warranty

Steel Replacement Door Limited Warranty (Online)
10 Years – Steel Door Component
WARRANTY COVERAGE:
Milliken Millwork Inc. warrants that its Steel Replacement Door
component product (“Product”) is free from defects in material and
workmanship which will make the Product unfit for its normal and
recommended use. THE DURATION OF THIS WARRANTY BEGINS ON THE
DATE OF PURCHASE BY THE CUSTOMER AND EXTENDS FOR THE
FOLLOWING PERIOD:
1. Ten (10) years for the Steel Replacement Door component of the
prehung system.*
2. (ONLINE) Five (5) years from the date of installation for the painted
finish by Milliken Millwork, Inc. on the door component of the Steel
Replacement Door prehung door unit. Coverage against deficiencies in
material and workmanship of the finish, as well as coverage against
flaking, cracking, checking, blistering, and peeling. FINISH WARRANTY
ONLY APPLICABLE TO STEEL DOORS PAINTED BY MILLIKEN MILLWORK,
INC. ALL PRIMED DOORS DO NOT QUALIFY FOR THIS WARRANTY. This
warranty is also not applicable to Steel Replacement doors painted after
purchase and installation by purchaser or 3
rd
party.
*Prehung system = door component prehung on a steel frame
EXCLUSIONS FROM COVERAGE:
This warranty does not cover:
1. Door units not installed according to published rough opening and
installation instructions.
2. Defects or damages arising out of shipment by common carriers,
private transportation or other means of transportation.
3. Defects or damages arising out of improper handling or cleaning,
defective or improper installation, defective or improper glazing, accident,
act of God, intentional human act, misuse or abuse, or any other
circumstances beyond the control of Milliken Millwork.
4. Warp not exceeding 1/4" in the plane of the door panel, bow or
misalignment in the door frame in which the door panel is hung.
5. Products installed in high-moisture environments, such as swimming
pool enclosures or greenhouses.
6. Product used or installed in non-residential environments, including
but not limited to, retail or commercial applications.
7. Products not finished/painted in accordance with installation
instructions.
8. Products finished/painted a dark color with prolonged exposure to
direct sunlight.
9. Product finished with non-recommended paints or topcoats.
10. Performance of finish paints.
11. Labor, shipping or other charges incurred or claimed by the Customer.
12. Use of chemical based cleaners on a prefinished unit.
WARRANTY CLAIM PROCEDURES:
If within the applicable warranty period the Customer discovers a defect in
the Product which is covered by this warranty, the Customer must follow this
procedure:
1. The Customer must promptly present a written claim to Milliken
Millwork Inc. 6361 Sterling Dr. North, Sterling Heights, MI 48312.
Milliken Millwork must receive this claim no later than ten (10) years after
the date of the Customer’s purchase of the Steel Replacement Door.
2. The Customer must use reasonable diligence to include in the written
claim all of the following:
a. Adequate description of defect(s).
b. Identification of Product design or pattern.
c. Exact Product size.
d. Date Product was manufactured.
e. Date of the Customer’s purchase, the date of delivery to the
Customer, and location of original purchase.
3. The Customer, at Milliken Millwork’s option, must permit Milliken
Millwork or its/representative to inspect the Product.
REMEDIES:
After receiving a valid claim, Milliken Millwork will, at its option, (a) repair
the Product, or (b) provide a replacement Product (or part, as appropriate)
of like kind and design.
DISCLAIMER OF WARRANTY:
Milliken Millwork MAKES NO IMPLIED WARRANTY, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, WITH RESPECT TO THE PRODUCT (OR ANY REPLACEMENT),
AND MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
STATUTORY OR OTHERWISE, WITH RESPECT TO THE PRODUCT (OR ANY
REPLACEMENT), EXCEPT TO THE EXTENT PROVIDED HEREIN.
LIMITATION OF REMEDIES:
THE REMEDIES SET FORTH ABOVE ARE THE CUSTOMER’S EXCLUSIVE
REMEDIES FOR BREACH OF WARRANTY. IN NO CASE SHALL MILLIKEN
MILLWORK BE LIABLE TO THE CUSTOMER OR ANY OTHER PERSON FOR
ANY GENERAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME
STATES DO NOT PERMIT ANY LIMITATION ON THE LENGTH OF AN IMPLIED
WARRANTY, OR ANY EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, AND THEREFORE SOME LIMITATION OR
EXCLUSIONS IN THIS WARRANTY MAY NOT APPLY.
Unless modified in a later writing signed by both Milliken Millwork and the
claimant, this warranty is the complete and exclusive warranty relating to
the Product, superseding all earlier agreements and other
communications relating to the Product. No employee of Milliken
Millwork or any other party is authorized to make any warranty in addition
to this warranty. Invalidation of any one or more of the provisions of this
warranty shall not invalidate or affect any one of the other provisions
hereof, which shall remain in full force and effect. This warranty is not
transferable. This warranty provides specific legal rights, and other rights,
which vary from state to state, may be available.