TIRE MANUFACTURERS’ WARRANTIES - GUIDE 2023 MINI
Table of Contents Page Tire Manufacturers’ Warranties 4 Bridgestone Firestone 5 Continental 37 Goodyear / Dunlop 49 Hankook 61 Michelin 71 Pirelli 95 Yokohama 110
obtain the following information from the tires fitted on your TIRE MANUFACTURERS’ WARRANTIES vehicle: Your MINI vehicle’s tires are warranted by their respective manufacturer. All applicable original equipment (OE) tire warranty statement brochures are contained in the following document.
and associated brands Tire Maintenance and Safety Manual Replacement Market Passenger and Light Truck Tires including Tires with Run-Flat Technology EN 5
CONGRATULATIONS! YOU HAVE JUST PURCHASED QUALITY TIRES FROM A BRIDGESTONE DEALER. To ensure optimum tire performance and reduce th e risk of a tire failure, Bridgestone Americas Tire Operations, LLC (BRIDGESTONE) strongly recommends you read and follow all maintenance and safety information contained in this manual. In addition, we recommend periodic inspection and maintenance, if necessary, by a qualified tire service professional. CONTENTS Tire Care Basics: Inflate. Rotate. Evaluate. ....................
Inflate Check your tire pressure monthly. Rotate Rotate your tires as recommended by the vehicle manufacturer or every 5,000 miles. Evaluate Routinely look for signs of tread wear or damage. TIRE CARE BASICS Quick Reference Guide to Maintenance for All Tires, Including the Spare.
TIRE INFLATION PRESSURE Tires can lose 1 psi (pound per square inch) per month under normal conditions. Additionally, tires can lose 1 psi for every 10° F temperature drop. Just a look won’t do it. One of these tires is actually 10 psi under-inflated. Your eyes can deceive you, so rely on a good tire gauge for an accurate reading.
Look for the manufacturer’s recommended tire pressure listed on the sticker usually located on the driver’s-side door edge or door jamb area. Example: This chart shows you how underinflation can create an overload on tires Check your tire pressure every month to make sure it’s up to specification, especially before long trips or carrying extra weight. Lower pressure increases heat. Infrared photography of tires tested at high speed. Damaging heat increases as inflation pressure drops.
TIRE PRESSURE MONTHLY CHECK For accuracy, check your inflation pressure with a tire gauge when tires are cold. Driving heats up tires and makes the reading incorrect. a) Remove tire valve cap. b) Place the end of the tire gauge over valve. c) Press the tire gauge straight and firmly until the scale extends. d) If needed, increase pressure and recheck with the tire gauge. e) Replace valve cap.
TIRE ROTATION For maximum mileage, rotate your tires according to the vehicle manufacturer’s recommendations (consult your vehicle owner’s manual), or if not provided, rotate every 5,000 miles using a rotation pattern such as below (see “Radial Tire Rotation” in this manual). TIRE WEAR–VISUAL CHECK Check for obvious signs of wear.
TIRE MAINTENANCE AND SAFETY INFORMATION Any tire, no matter how well constructed, may fail in use as a result of punctures, impact damage, improper inflation, overloading, or other conditions resulting from use or misuse. Tire failure may create a risk of property damage, serious personal injury or death. SAFETY WARNING Serious personal injury or death may result from a tire failure. Many tire failures are preceded by vibration, bumps, bulges or irregular wear.
SAFETY WARNING Driving on tires with improper inflation pressure is dangerous. • Under-inflation causes excessive tire heat build-up and internal structural damage. • Over-inflation makes it more likely for tires to be cut, punctured, or broken by sudden impact. These situations can cause a tire failure—(even if the tire is properly inflated later)—which could lead to serious personal injury or death. Consult the vehicle tire information placard and/or owner’s manual for the recommended inflation pressures.
Figure 2: EXAMPLE—Tire Information Placard Maximum Pressure Indicated on the Tire Sidewall: This is the maximum permissible inflation pressure for the tire only. The vehicle manufacturer’s recommended tire pressures may be lower than, or the same as, the maximum pressure indicated on the tire sidewall. The vehicle manufacturer’s specification of tire pressure is limited to your particular vehicle and takes into account your vehicle’s load, ride, and handling characteristics, among other criteria.
• Check inflation pressure when the tires are “cold.” Tires are considered “cold” when the vehicle has been parked for three hours or more, or if the vehicle has been driven less than a mile (1.6 km) at moderate speed. • Never release pressure from a hot tire in order to reach the recommended cold tire pressure. Normal driving causes tires to run hotter and inflation pressure to increase. If you reduce inflation pressure when your tires are hot, you may dangerously under-inflate your tires.
SAFETY WARNING Driving on damaged tires is dangerous. A damaged tire can suddenly fail causing serious personal injury or death. Have your tires regularly inspected by a qualified tire service professional. You should visually inspect your tires on a regular basis throughout their life, and you should have your tires periodically evaluated by a qualified tire service professional when your vehicle is serviced such as routine maintenance intervals, oil changes, and tire rotations.
unserviceable from damage or conditions of use, it should be replaced regardless of when it was produced or placed in service. The vehicle manufacturer may consider vehicle performance characteristics when making tire replacement recommendations. Consult your vehicle owner’s manual for any information regarding tire service life and replacement and follow the recommendations applicable to your vehicle.
3 The puncture injury is 1/4 inch (6 mm) or less and must be within the tread area as shown in the graphic. This helps ensure long-term tire and repair durability. 3 A patch is applied to the interior of the tire and the puncture hole is filled with a suitable plug/stem filler. This helps ensure that the interior of the tire is adequately sealed to prevent inflation pressure loss and prevents contamination of the steel belts and other plies from the elements (such as water) in the outside world.
SAFETY WARNING Tell the tire service professional if you have used an aerosol fixer to inflate/seal the tire. Aerosol fixers could contain a highly volatile gas. Always remove the valve core outdoors, away from sources of excessive heat, flame, or sparks and completely deflate the tire before removing it from the wheel. Speed Rating: The tire’s speed rating is void if the tire is repaired, retreaded, damaged, abused, or otherwise altered from its original condition.
• Always stand well away from the work area when tires are being spin balanced either on or off the vehicle. HIGH PERFORMANCE, LOW ASPECT RATIO TIRES Many new vehicles come equipped from the factory with high performance and/or low aspect ratio tires. Generally, these tires provide increased vehicle handling capability, but may also have numerous engineering performance trade-offs associated with their designs.
• If winter tires are to be applied to the front axle of any vehicle, they must also be applied to the rear axle for safe operation. This applies to all passenger cars and light trucks, including front wheel drive, 4x4, and all-wheel-drive vehicles. • If winter tires are to be applied to the rear axle of any vehicle, it is recommended that they also be installed on the front axle.
• The tire’s speed rating is void if the tire is repaired, retreaded, damaged, abused, or otherwise altered from its original condition. Thereafter, it should be treated as a non-speed rated tire. • Non-speed rated tires are usually for ordinary passenger car or light truck service and not for high speed driving. • For winter tires used in cold weather conditions, it is generally acceptable to apply a tire with a lower speed rating than your original tires; however, speed should be reduced accordingly.
depend on factors such as inflation pressure, load, tire condition, wear, and driving conditions. ** Any tire having a maximum speed capability above 149 mph (240 km/h) may, at the tire manufacturer’s discretion, include a “Z” in the size designation (i.e. P275/40ZR17). *** For tires having a maximum speed capability above 186 mph (300 km/h), a “Z” must appear in the size designation and a “Y” marked in brackets (as shown) in the service description.
Note: • Never include a “temporary use” spare tire in the rotation. • Tires with directional tread patterns must be rotated so the direction of revolution does not change; this may require demounting/mounting the tires. • Special attention should be given if your vehicle is equipped with a Tire Pressure Monitoring System (TPMS). Rotation of your tires may affect the system; consult your vehicle owner’s manual or a qualified tire service professional.
a turn. Generally, new tires provide increased resistance to hydroplaning due to their full tread depth. With the new tires on the rear, the oversteer skidding condition may be more easily avoided. Therefore, if replacing only one or two tires at a time: • Two new tires should be placed on the rear axle. • One new tire should be paired with another tire from the vehicle with the deepest tread depth, and then both should be placed on the rear axle. Winter Tires: See “Winter Tires” in this manual.
TIRE STORAGE Tires should be stored indoors in a cool, dry place. Water should not be allowed to collect inside them. Tires should be placed away from electric generators/motors and sources of heat such as hot pipes. Storage surfaces should be clean and free of grease, gasoline or other substances which can deteriorate the rubber. SAFETY WARNING Improper storage can damage your tires in ways that may not be visible and can lead to a failure resulting in serious personal injury or death.
Tires with Run-Flat Technology If your vehicle is equipped with Bridgestone or Firestone brand RFT tires, this chapter presents specific maintenance and safety issues associated with these tires that are in addition to those covered elsewhere in this manual. What is RFT? Run-Flat Technology tires are extraordinary tires that utilize specially designed components to temporarily support your vehicle in the event of inflation pressure loss, such as from a puncture.
Bridgestone or Firestone retailer location for questions regarding TPMS operation and service. RUN-FLAT or LOW TIRE PRESSURE OPERATION SAFETY WARNING Serious personal injury or death may result from a tire failure or accident due to improper run-flat or low tire pressure operation. Read and follow the instructions below, and the other maintenance and safety recommendations elsewhere in this manual.
DISTANCE—HOW FAR YOU CAN DRIVE RFT tires are capable of operating up to the distance of 50 miles (80km) at a maximum speed of 50 mph (80 km/h) in run-flat or low pressure operation. However, the distance capability may be less (or more) depending upon the actual vehicle application and specific operating conditions.
Inspection after Run-Flat or Low Pressure Operation Following run-flat or low tire pressure operation, or in the event of any other tire damage or unusual condition, it is very important to obtain a proper and complete tire evaluation as soon as possible. Rotation Follow the vehicle manufacturer’s recommendations, or rotate every 5,000 miles (8,000 km) per the recommendations in this manual (see “Radial Tire Rotation”). In some cases, TPMS devices require reprogramming with each tire rotation.
Note: Some vehicle manufacturers do not recommend using repaired tires. Such recommendations apply to RFT tires. Use of RFT tires deemed non-reparable may result in damage to vehicle, injury, or death. Consult your vehicle owner’s manual or contact the vehicle manufacturer before operating a repaired tire on your vehicle. REFERENCE INFORMATION TIRE SIDEWALL LABELING A lot can be learned by reading the tire’s sidewall.
Tire Size, Load Range, Load Index, and Speed Symbol: Tire Size Examples Load Index Speed Symbol Load Range Figure 3 P215/65R15 95 H -- Figure 4 LT235/85R16 114/111 Q D DOT Symbol and Tire Identification Number: “DOT” symbol constitutes a certification that the tire conforms to applicable U.S. Department of Transportation motor vehicle safety standards (for tires). Following the “DOT” symbol is the tire identification number, also known as the DOT serial number or code.
TREAD 2 PLY POLYESTER + 2 STEEL SIDEWALL 2 PLY POLYESTER Radial: Radial ply tires will have the word “radial” on at least one sidewall. An “R” in the tire size designation also indicates radial ply construction. Tubeless or Tube Type: Tires are marked as either “tube-less” or “tube type,” whichever is applicable, on at least one sidewall.
LIMITED WARRANTY Replacement Market Passenger and Light Truck Tires including Tires with Run-Flat Technology Congratulations! You have just purchased quality tires from a BRIDGESTONE, FIRESTONE, or ASSOCIATED BRANDS dealer (referred to in this section of the manual as DEALER). This Limited Warranty covers new BRIDGESTONE, FIRESTONE, FUZION and PRIMEWELL brand passenger and light truck tires. The terms and conditions of this limited warranty are available online at http://www.bridgestonetire.
Customer, Vehicle, and Tire Identification Customer Name Address City, State, Zip Invoice # Date of Purchase Year of Vehicle Make of Vehicle Model of Vehicle Beginning Mileage Tire Brand Product Information Tire Size: Speed Rating: Tire Type: Mileage Warranty: Serial Numbers 1 2 3 4 5 6 Mileage Warranty Certificate The dealer must stamp to be valid 35
VEHICLE MANUFACTURER’S RECOMMENDED INFLATION PRESSURE Front _________ PSI M A M J J A S O N D Balance F Rotation J Inspection Rear _________ PSI Mileage Date Retailer Alignment MAINTENANCE RECORD SM Effective January 1, 2020 36
EFFEC TIVE 7/16/2020 37
In addition to the valuable warranty information you will find herein w e encourage you to visit the Continental Tire the Americas, LLC (“CTA”) website at www. continentaltire.com (US) and www.continentaltire.ca (Canada) for safety and maintenance information and up-to-date changes, including a Customer Care FAQ tab with downloadable brochures. Please also visit the Rubber Manufacturer Association (RMA) website at www.rma.org for additional safety and maintenance information.
1. ELIGIBILITY The Total Confidence Plan applies to the original owner of new Continental brand passenger and light truck (LT) tires that are (a) new replacement market tires bearing the Continental brand name and D.O.T. Tire Identification Number, (b) operated in normal service, (c) used on the same vehicle on which they were originally installed according to the vehicle manufacturer’s recommendations and (d) purchased from an authorized Continental brand tire dealer.
If a Temporary Spare Tire becomes unserviceable from a condition other than those listed in Section 4 during the first 1/32nd (0.8mm) of treadwear, then it will be replaced with a comparable new Continental brand** Temporary Spare Tire. Mounting and balancing are included free of charge (excluding online orders). Owner pays all applicable taxes. After this Free Replacement Period for your Temporary Spare Tire expires, no warranty claims will be accepted.
Once you receive the Flat Tire Roadside Assistance Card via e-mail, please print the card, along with the program terms and conditions, and keep this information in your glove box. The card will contain a toll-free number to call when assistance is needed. Flat Tire Roadside Assistance coverage includes: • 24/7 live agent service; • Tire Change with the owner’s properly inflated spare only. There is a $200 limit per tire change.
Customer Satisfaction Trial: All Continental brand passenger and LT tires bearing the Continental name and D.O.T. numbers are covered by the 60 Day*** Customer Satisfaction Trial.
• Tire(s) that have not been rotated at least every 6,000 to 8,000 miles (10–13,000 Kilometers), as evidenced by a completed Rotation Schedule, are excluded from this coverage. • On vehicles with staggered / split fitments (different size tires on front and rear axle), tires cannot be rotated between the front and rear axle. Without rotation of tires between the front and rear axle, the expected mileage / kilometers before wearout is significantly lower, especially on the rear axle.
tires and is a promise of replacement under the conditions specified below. When an eligible tire has a road hazard condition during the first 2/32nds of an inch (1.6 mm) of treadwear or first 12 months from date of purchase, whichever comes first, the tire will be replaced with a comparable** Continental brand tire free of charge. A road hazard condition is defined as a cut, snag, puncture, bruise, or impact break.
• Failure to observe safety and maintenance precautions set forth on CTA’s website www.continentaltire.com. ATTENTION AUTHORIZED DEALERS: CTA RESERVES THE RIGHT TO THE FINAL INSPECTION DECISION ON CONDITIONS FOR ALL RETURNED TIRES UNDER SECTION 4. C T A R E S E R V E S T H E R IGH T TO T E S T A L L T IR E S R E T UN ED F OR V I BR A T I ON .
Owner is responsible for maintaining proper tire air pressure and for proper maintenance of the tire. Under the Mileage Warranty portion of this Total Confidence Plan (See Section 3), owner must present a claim which includes the original, up-to-date Mileage Warranty Rotation Schedule. Owner must rotate tires at least every 6,000 to 8,000 miles (10-13,000 kilometers) or sooner if uneven treadwear begins to appear. 7.
and scrapped. A permanent repair will require removal of the tire from the rim and application of a repair method specifically approved for the ContiSeal™ tires. CONTISILENT™ TIRE OWNERS: ContiSilent™ tires are designed to reduce noise generated while driving. A ContiSilent™ tire is lined with a noise reducing foam insert. It is not designed or intended to act as a puncture repair.
Continental Tire the Americas, LLC 1830 MacMillan Park Drive Fort Mill, SC 29707 In the US 1-800-847-3349 www.continentaltire.com Continental Tire Canada, Inc 1 Robert Speck Parkway, Suite No. 900 Mississauga, Ontario L4Z3M3 In Canada: 1-855-4531962 www.continentaltire.ca Legal Notice The marks, slogans and logos appearing herein are the property of Continental Tire the Americas, LLC and/or its parent of affiliates. CON-LWA7/16/2020 © Continental Tire the Americas, LLC 2016. All rights reserved.
Limited Warranty, Tire Care and Maintenance Guide ORIGINAL EQUIPMENT Highway Auto Tires Light Truck Tires Temporary Spare Special Trailer (ST) Tires 49
HIGHWAY AUTO, LIGHT TRUCK AND SPECIAL TRAILER TIRE WARRANTY AND ADJUSTMENT POLICY (EXCLUDES GOODYEAR® UNISTEEL® RADIAL LIGHT TRUCK TIRES) WHO IS ELIGIBLE? You are eligible for the benefits of this Limited Warranty if you meet all the following criteria: • You are the owner or authorized agent of the owner of new Goodyear or Dunlop® highway auto or light truck tires or Goodyear Special Trailer (ST) tires supplied as Original Equipment on your vehicle or trailer.
percentage of usable original tread that has been worn off. You pay for mounting and balancing, and an amount equal to the current Federal Excise Tax (F.E.T. – U.S. only) and any other applicable taxes and government-mandated charges. EXAMPLE: If your disabled tire had an original 8/32" of usable treadwear and is worn to 4/32" usable tread remaining, you have used 50% and therefore must pay 50% of the advertised retail selling price of the comparable tire.
• Temporary spare tires used on vehicles used in racing and on passenger cars in special applications such as police pursuit service. • Goodyear Unisteel Commercial Radial Light Truck Tires. • Tires removed from service due to improper repairs. • Tires supplied as Original Equipment are not eligible for any tread life warranty consideration. • Cosmetic weather checking • Low tire pressure-monitoring system – refer to vehicle manufacturer’s warranty.
• TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/ MISAPPLICATION. Follow the vehicle owner’s manual or tire placard in vehicle. • TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER MAINTENANCE. Tires should be inspected regularly by a qualified technician for signs of damage, such as punctures or impacts. • TIRE FAILURE DUE TO IMPROPER REPAIRS. See U.S. Tire Manufacturers Association (USTMA) established repair procedures at www.ustires.org and/or go to www.goodyear.com for information on proper repair procedures.
attempt to reinflate a tire that has been run severely underinflated. Progressive air loss may result from punctures, cuts, curbing, impacts or partial bead unseating. Some fitment causes for air loss are (1) incomplete bead seating and (2) bead tearing caused by a machine tool due to insufficient lubrication or improper adjustment. Leaking valve core or rubber valve components should be replaced when problems are detected and whenever tires are replaced.
damage and their general condition is important for safety. If you observe or experience impact, impact damage, penetrations, cracks, bulges or air loss, your tires should be dismounted and inspected by an expert. If you have any questions, have your tire Dealer inspect them. Never perform a temporary repair or use an inner tube as a substitute for a proper repair. Only qualified persons should repair tires. PROPER TIRE REPAIR NOTE: Goodyear does not warrant any inspection or repair process.
and may cause tire failure. Overloading your trailer tires can result in severe cracking, component separation or “blowout.” Never fit your trailer with new tires that have less load capacity than shown on the trailer’s tire placard and remember that optimum rim width is important for proper tire load distribution and function. Inspection of your Special Trailer tires is an important function.
Load Range E tires as designated by the vehicle manufacturer. Fitment of a tire, such as a Load Range D, with less carrying capacity is not allowed. NOTE: Goodyear-manufactured and/or marketed European-Metric and P-Metric passenger tires are interchangeable as long as they have the same section width, same aspect ratio and same rim diameter. Caution: Never substitute a “Standard Load” (SL) tire for an "Extra Load" (XL) or "Reinforced" tire.
TIRE SERVICE LIFE Tires are designed and built to provide many thousands of miles of excellent service. For maximum benefit, tires must be maintained properly to avoid tire damage that may result in removal from service before the tread is worn down to minimum depth. It is not practical to accurately predict the service life of any specific tire in chronological time since service conditions vary widely.
TO PROLONG TIRE LIFE DURING A SYSTEM ALERT The Goodyear or Dunlop Run-Flat tire can be driven at low or zero air pressure (refer to your vehicle Owner’s Manual for these limitations). To help prolong the life of a tire operating under low-inflation conditions, drive at a speed as far below 50 mph (80 kph) as possible. Also, drive the shortest distance possible before obtaining tire service. Taking these precautions will increase the chance that your tire will be repairable.
If additional assistance is required, call the Customer Assistance Center at 1-800-321-2136 for U.S. or 1-800-387-3288 for Canada.
Warranty Program for Passenger and Light Truck Replacement Tires Important Safety Warning Limited Warranty Claim Adjustment Procedure Claim Procedure Flow Chart Claim Form Sample Adjustment Percentage for Customer Load Inflation Pressure Tables 61
Important Safety Warning For your safety and protection against serious injury or death, the following safety precaution and maintenance instruction must be observed at all times. • Check tire air pressure periodically. or after September 1, 2007 are required to be equipped with a tire pressure monitoring system. This system will warn drivers when a tire is 25% (8 PSI if the recommended inflation pressure is 32 PSI) under inflated.
bottom of the tread grooves. When they appear even with the outside of the tread, it is time to replace your tires immediately. TIRE DAMAGE Inspect your tires frequently for uneven wear, scrapes, bulges, separations, cuts, snags and other damage from road hazards. Damage from impact can occur to the inner part of your tire without being visible to the outside.
Important Safety Warning Replace Fewer than Four Tires: Whether your vehicle is front-, rear-, or all-wheel drive, if your rear tires lose traction because of hydroplaning on a wet road, an oversteer skidding condition may result and lead to loss of control, particularly in a turn. Generally, new tires provide increased resistance to hydroplaning due to their full tread depth. With the new tires on the rear, oversteer skidding condition may be more easily avoided.
TIRE SPINNING Spinning a tire to extract a vehicle stuck in mud, ice, snow, or wet grass can be dangerous. A tire spinning at a speedometer reading above 35 mph (55 km/h) can in a matter of seconds, reach a rotation speed capable of disintegrating a tie with explosive force. Under some conditions, a tire may be spinning at a speed twice that shown on the speedometer. This could cause serious personal injury or death to a bystander or passenger.
Limited Warranty Limited Warranty TERMS AND CONDITIONS FOR HANKOOK TIRES WARRANTY TERMS This limited warranty applies to the original purchaser of any new tire manufactured by HANKOOK Tire and Technology bearing Department of Transportation prescribed tire identification numbers. Eligible tires shall be used on the vehicle on which they were originally installed according to the vehicle manufacturer’s or Hankook’s recommendation.
1. If the above eligible tire wears out (wears down to 2/32nds remaining depth) before the warranty miles under the normal passenger use, Hankook will make an allowance for unused service toward the purchase of a new tire of the same size and type, prorated on warranted miles. 2. The replacement allowance will be calculated by percentage of the warranted miles not received, multiplied to the predetermined adjustment price of the tire at the time and place of the adjustment.
Claim Adjustment Procedure For all claims for adjustment, a claim form must be filled out. Completed claim form shall be mailed to Hankook Tire America Corp. office. Do not ship tires to Hankook. Hankook reserves the right to demand physical inspection of the tires on which adjustment is claimed. If Hankook exercises its right to inspect, it will do so by sending a written request to ship the tires to Hankook’s Claim Center.
Claim Procedure Flow Chart Remember: 1. Adjustments will be made on a pro-rata basis, calculated on remaining usable tread depth and the predetermined adjustment price if there is no applicable special warranty program. 2. Usable tread depth is the original depth less 2/32nds of an inch. 3. When the tire is worn down to 2/32nds, the tire is considered worn out and the warranty expires. BY WHOM 4. Tires having had DOT or serial numbers previously cut or mutilated will not be adjusted. 5.
Claim Form Sample TIRE CLAIM FORM HANKOOK TIRE AMERICA CORP. Pattern Name: DATE OF CLAIM Technical Department 1 THIS FORM MUST BE ACCURATELY COMPLETED BY THE DEALER AND SIGNED BY OWNER USING THE PRODUCT. INCOMPLETE FORMS WILL NOT BE ACCEPTED.
Owner’s ManuaL Passenger and Light Truck Original Equipment Tire Limited Warranty Have complete confidence in your new MICHELIN® tires. It’s important to register your tires in the event that we need to contact you. For online tire registration, visit tireregistration.com.
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY ABOUT THIS WARRANTY The “life of the usable tread” refers to the original tread worn down evenly across the face of the tread to the level of the treadwear indicators, which is 2/32nds of an inch (1.6 mm) of tread remaining. Uneven wear is defined as a tread groove difference of 2/32nds of an inch or more across the face of the tread on the same tire.
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY selling price at the adjustment location or the price in the current Michelin Base Price List, whichever is lower. You also will be responsible for paying in-full the cost of mounting and balancing the tire, and the cost of any other service charges and applicable taxes. – Minor cosmetic ozone or weather cracking; – Use of MICHELIN® Self-Supporting Zero Pressure (ZP) tires without a properly operating low air pressure warning system.
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY MICHELIN® Self-Supporting Zero Pressure (ZP) tires are part of a very sophisticated system which is designed to provide a very simple benefit: Peace of Mind.
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY HOW DO I DISPUTE ISSUES CONCERNING THIS WARRANTY? such other private arbitration service as you and Michelin shall mutually agree (the actual authority involved, the “Arbitral Body”). The Arbitral Body shall decide the issues submitted in accordance herewith, provided that all substantive questions of law will be determined under the laws of the State in which you purchased the product at issue.
TIRE SAFETY AND MAINTENANCE follow the instructions in this manual, your vehicle owner’s manual, the tire information placard on the vehicle (located in the vehicle’s door jamb, inside the fuel hatch, or on the glove compartment door), and tire sidewall information regarding safety warnings, proper tire use, and proper tire maintenance. THE IMPORTANCE OF MAINTAINING SAFE TIRES The tire is the only contact between your vehicle and the road surface.
CHECK THE COLD INFLATION PRESSURE IN ALL YOUR TIRES, INCLUDING THE SPARE, AT LEAST ONCE EACH MONTH PROPER INFLATION WARNING DO NOT DRIVE UNNECESSARILY ON IMPROPERLY INFLATED TIRES. Failure to maintain correct inflation may result in improper vehicle handling and may cause rapid and irregular tire wear, sudden tire failure, loss of vehicle control, and an accident. Therefore, inflation pressures should be checked at least once each month and before every long-distance trip.
SELF-SUPPORTING ZERO PRESSURE™ (ZP) TIRES AT LOW OR ZERO AIR PRESSURE be mounted on special SH-M (Symmetric Hump - Modified) wheels. These tires bear the special SH-M designation, molded into the sidewall of the tire, next to the ZP designation. DO NOT MOUNT A TIRE WITH THE SH-M DESIGNATION ON THE SIDEWALL ON A STANDARD WHEEL. DOING SO VOIDS THIS LIMITED WARRANTY AND COULD CAUSE THE TIRE TO BECOME UNSERVICEABLE AT LOW OR ZERO PRESSURE, RESULTING IN SERIOUS PERSONAL INJURY OR DEATH.
tires and use a pressure gauge to check the inflation in all 4 tires following any low pressure warning (unless advised to do otherwise by the manufacturer of your low pressure warning system). If the tire pressure is at or below 18 PSI, proceed to the Michelin tire retailer for ZP tires (or a representative of your vehicle manufacturer if advised to do so in your vehicle owner’s manual) and have the tire demounted and thoroughly inspected for possible internal damage.
HIGH SPEED DRIVING IS DANGEROUS SPEED RATING SYSTEM Correct inflation pressure is especially important. However, at high speeds, even with the correct inflation pressure, a road hazard is more difficult to avoid, and if tire contact is made with it, there is a greater chance of causing tire damage than at a lower speed. Moreover, driving at high speed reduces the reaction time available to avoid accidents and bring your vehicle to a safe stop.
“Z” Rated Tires Always consult the tire manufacturer for the maximum speed of Unlimited Z or (Y) tires. Speed rating is identified as a part of the tire’s sizing or service description. Exceeding the lawful speed limit is neither recommended nor endorsed. When “Z” appears in the size description with the service description, the maximum speed is indicated by the service description.
INSPECT YOUR TIRES, AND DO NOT DRIVE ON A DAMAGED TIRE OR WHEEL out, damaged, altered, improperly repaired, or retreaded. Furthermore, a tire’s speed rating does not imply that vehicles can be safely driven at the maximum speed for which the tire is rated, particularly under adverse road and weather conditions or if the vehicle has unusual characteristics. Michelin highway passenger tires that do not have a speed symbol on the sidewall have a maximum speed rating of 105 mph (170 kph).
INSPECTION WARNING rapid starts, sudden stops, frequent driving on roads that are in poor condition, or off-road use. Roads with holes, rocks, or other objects can damage tires and cause misalignment of your vehicle. When driving on such roads, drive carefully and slowly, and before driving again at normal or highway speeds, examine your tires for any damage, such as cuts, bumps, bulges, penetrations, or unusual wear patterns. DO NOT DRIVE UNNECESSARILY ON A TIRE OR WHEEL WITH ANY VISIBLE DAMAGE.
WHEEL ALIGNMENT AND BALANCING ARE IMPORTANT FOR SAFETY AND MAXIMUM MILEAGE FROM YOUR TIRES. Tires loaded beyond their maximum allowable loads for the particular application will build up excessive heat that may result in sudden tire failure and an accident. Do not exceed the gross axle weight rating for any axle on your vehicle. TRAILER TOWING If you anticipate towing a trailer, you should visit your Michelin tire retailer for advice about the correct tire size and pressures.
TIRE MIXING WARNING Although All-Season tires are designed to provide reliable performance in some winter conditions, the use of four winter tires is recommended for optimal performance. Tires designated for use in severe winter conditions are marked on at least one sidewall with the letters “M” and “S” plus a pictograph of a mountain with a snowflake on it.
Replacement of Two Tires Refer to your vehicle owner’s manual or your vehicle dealer for this information. Determine whether rotated tires require tire inflation adjustment, because front and rear position tire pressure may vary according to the vehicle manufacturer’s specification due to the actual load on that wheel position. Some vehicles may have tires of different size mounted on the front versus the rear axles, and these different tires have rotation restrictions.
may have occurred. A tread area puncture in any MICHELIN® passenger or light truck tire can be repaired if the puncture hole is not more than 1/4” in diameter, not more than one radial cable per casing ply is damaged, and the tire has not been damaged further by the puncturing object or by running underinflated. Tire punctures consistent with these guidelines can be repaired by following the US Tire Manufacturers Association (USTMA) recommended repair procedures.
mounting new tires. Mismatched tires and rims can explode during mounting. Also, mismatched tires and rims can result in dangerous tire failure on the road. If a tire is mounted by error on the wrong-sized rim, do not remount it on the proper rim – scrap it. It may have been damaged internally (which is not externally visible) by having been dangerously stretched and could fail on the highway, resulting in an accident. reason, tires should always be stored in a cool, dry, clean, indoor environment.
MICHELIN® SELF SUPPORTING ZERO PRESSURE™ (ZP) TIRES AND SPECIAL SH-M (SYMMETRIC HUMPMODIFIED) WHEELS TEMPORARY TYPE SPARE TIRES When using any temporary type spare tire, be sure to follow the vehicle manufacturer’s instructions. Some MICHELIN® ZP tires can perform with zero pressure capability only when mounted on special SH-M wheels. These tires bear the SH-M designation immediately following the ZP designation on the sidewall of the tire.
that it will need to be replaced due to the service-related evolution or other conditions found upon inspection or detected during use. While most tires will need replacement before they achieve 10 years, it is recommended that any tires in service 10 years or more from the date of manufacture, including spare tires, be replaced with new tires as a precaution even if such tires appear serviceable and even if they have not reached the legal wear limit. For tires that were on an original equipment vehicle (i.
REMEMBER . . . TO AVOID DAMAGE TO YOUR TIRES AND A POSSIBLE ACCIDENT: If you see or suspect any damage to your tires or wheels, contact your local Michelin tire retailer, or visit our web site listed below for dealer locations. If further assistance is required, contact: • INSPECT TIRES AT LEAST MONTHLY, AND IMMEDIATELY AFTER STRIKING ANY ROAD HAZARD. IN THE USA 1-800-847-3435 or write: • CHECK TIRE PRESSURE AT LEAST ONCE EACH MONTH WHEN TIRES ARE COLD AND BEFORE EVERY LONG TRIP.
INDEX Alteration ..........................................................................................................17 Speed Ratings .......................................................................................... 10-11 Arbitration ...........................................................................................................5 Spinning ......................................................................................................... 9 Contact Us ......................
Installed Mileage DATE OF ROTATION ODOMETER READING RETAILER’S NAME AND ADDRESS 23 93 RETAILER SIGNATURE PSI (check)
November, 2018 Printing 24 94 MDW40307 (Rev.
LIMITED WARRANTY PIRELLI ORIGINAL EQUIPMENT & REPLACEMENT PASSENGER & LIGHT TRUCK TIRES What Is Warranted and Who Is Eligible For Warranty Coverage? Pirelli Tire LLC (Pirelli), 100 Pirelli Drive, Rome, GA 30161, warrants that all Pirelli Original Equipment and New Replacement Passenger and Light Truck tires with a complete D.O.T.
What Is the Standard Limited Warranty Coverage? If an eligible Pirelli tire becomes unserviceable due to workmanship or material defects within the first year from the date of purchase or within the first 2/32” of the original usable tread, whichever occurs first, the tire will be replaced with an identical or comparable Pirelli tire at no charge to the owner, including mounting and balancing (subject to applicable limitations). Miscellaneous fees and taxes are not covered under this Limited Warranty.
extend for the vehicle odometer miles described below, from the point of original retail purchase (the “Treadwear Coverage”). This Treadwear Coverage does not apply to Original Equipment Tires. Driving habits, road conditions, vehicle platform and vehicle and tire maintenance are all factors that contribute to tire wear.
ScorpionTM ATR Scorpion TM STR Scorpion TM VerdeTM All Season Scorpion TM VerdeTM All Season Scorpion TM All Season 3 Scorpion TM ZeroTM All Season Scorpion TM All Terrain 50,000 65,000 65,000 65,000 70,000 50,000 50,000 II Road Hazard Coverage for Run Flat, Pirelli Noise Cancelling System (PNCS), and sensorized tires Pirelli provides road hazard coverage on Pirelli Original Equipment Tires and Replacement Tires that are sensorized or manufactured with Pirelli Run Flat and/or PNCS technology.
o tire operation in excess of tire/wheel manufacturers’ specifications and recommendations, including spinning; o mechanical irregularities in the vehicle including, without limitation, misalignment, defective brakes, defective shock absorbers or struts, or improper rims; o fire, chemical corrosion, vandalism, wrecks, theft, running while flat, underinflated or overinflated or abuse during servicing; o road hazard injuries (including, without limitation, due to nails, glass, metal objects) or other penetrat
How to Initiate a Claim Under This Limited Warranty To initiate a warranty claim, the Pirelli tire(s) must be returned to an authorized Pirelli dealer. If the tire(s) are covered by this Limited Warranty, the authorized Pirelli dealer will submit the tire to Pirelli. Pirelli’s Tire Inspection Personnel will then authorize the remedy if the tire is covered by this Limited Warranty.
TIRE CARE AND SERVICE 1. Tire Sidewall Markings Tire Size: A combination of alphabetic and numeric characters that indicate the nominal dimensions of a tire: Document Control No. C90.CD.QA.018.
Load Index Number, a numeric code which indicates the maximum load carrying capacity of a tire at the maximum cold inflation pressure. Speed Symbol, an alphabetical code which indicates the maximum speed at which the tire can carry a load corresponding to its Load Index when properly inflated. These two items together are known as the “Service Description”.
The information provided above is an overview of tire types. Tread patterns and rubber compounds vary among the seasonal tire types and provide varying performance characteristics and limitations. Summer performance tires are different than winter and All Season types. 3. Pressure Recommendations Recommended tire inflation pressures for your vehicle can be found either on your vehicle’s tire placard or in your owner’s manual.
6. Winter Tires In low temperature conditions, Pirelli recommends the fitment of 4 winter tires of the same line. Please check your vehicle owner’s manual concerning winter tire size recommendation. If the winter tires have a lower speed rating than the original equipment tires, vehicle handling may be affected, and the vehicle maximum speed must be reduced to the winter tire speed rating. If using studded winter tires, Pirelli recommends that studded tires be installed on all four positions.
10. Pirelli Sensorized Tires The sensorized tire provides specific data to a selected vehicle manufacturer’s onboard computer system designed to work with Pirelli sensorized tires. It is important the care is used during mounting and demounting to avoid damage to the sensor. If sensorized tires are stored off the vehicle during seasonal changes, the fitted unit must be stored in a stack, inflated at a maximum pressure of 1.5 bar (21.75 psi) to preserve the sensor battery life.
P225/45R17) tire. Therefore, they have the same or higher load carrying capacity at the maximum rated inflation pressure. Always check with your tire dealer or Pirelli Tire Consumer Affairs to check interchangeability to maintain proper vehicle dynamics. Please be aware that it is important, before fitting the suggested tires, to confirm that the fitment is allowed by the technical specifications of the vehicle, the vehicle manufacturer and the relevant homologations.
Only use a mild soap solution to clean tires and rinse the soap off with low pressure tap water, use of high-pressure sprayers may cause damage. Never apply cleaners or other products to enhance sidewall or tire appearance to avoid removal of substances which are intended to protect the tire and reduce rubber degradation associated with the impact of ozone and other environmental conditions. The removal of these substances may degrade the rubber and can lead to sidewall cracking.
electric generators/motors, hot pipes, etc., and tires should never be allowed to stand or come into contact with water, grease, fuels, brake fluid or any other chemicals. If tires are stored on a vehicle during an extended period of non-use, it is important to maintain proper tire pressure, and move the vehicle so that different positions on the tires are in contact with the ground over time rather than the same position consistently being in contact with the ground.
20. Tire/Wheel Alignment and Balancing Tire/Wheel alignment specifications are issued by your vehicle manufacturer and your vehicle must be kept within the vehicle manufacturer tolerances. You should have your alignment checked annually or whenever you notice any irregular wear or vibrations. Tire/Wheel alignment is important for safety, maximum performance and mileage from your tires. Tire/Wheel assemblies should be balanced each time a tire is mounted to a wheel.
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT TIRES Passenger Car Light Truck Temporary Spare 110
YOKOHAMA LIMITED WARRANTY Original Equipment Tires for passenger car, temporary spare and light truck tires As you know, many safety, comfort and performance features went into the design of your new vehicle – and your tires. At Yokohama, every tire we engineer incorporates the highest safety and comfort features in conjunction with the most enhanced performance capabilities. And, to ensure your complete satisfaction, Yokohama has enclosed this Limited Warranty brochure for your tires.
• Tires worn out [2/32 inch (1.6 mm) or less of tread remaining]. • Tires that have been retreaded. • Tires transferred from the vehicle on which they were originally intsalled. • Improper storage 3. WHAT IS WARRANTED Tires that have become unserviceable for reasons other than stated above will be replaced in accordance with this warranty.
Temporary Spare tires worn in excess of 1/32 inch or 0.8 mm but less than 2/32 inch or 1.6 mm, will be replaced and the customer charged 50% of the current retail selling price of the tire. The costs of mounting, balancing and any other service charges are payable by the customer. 3. LIMITATIONS AND EXCLUSIONS All implied warranties, including any warranty of merchantability or fitness for a particular purpose, are expressly limited to the duration of this written warranty.
YOKOHAMA TEMPORARY SPARE TIRE High Pressure Spare Operating Instructions Any tire, no matter how well constructed, may fail due to improper maintenance or service factors. Tire failure may create a risk of property damage and serious or fatal injury. For your safety, please follow the instructions below. 1. The YOKOHAMA high pressure spare tire is designed for temporary use only and must not be used continually as a regular tire. 2.
IMPORTANT SAFETY INFORMATION All tires require owner maintenance regardless of how well a tire is constructed. Operational damages such as punctures, impact damage, cuts, incorrect inflation, etc., may cause tire failure and subsequent personal injury and/or property damage. Simple operational and maintenance practices, as listed below, will reduce the chances of tire problems.
Tire Tread Tires must be replaced when the depth of the tread reaches 2/32 inch (1.6 mm). YOKOHAMA tires are manufactured with tread wear indicators molded into the tire grooves which indicate tread wearout. As tires wear down to 2/32 inch (1.6mm), and tread depth is reduced, tire traction is reduced during rainfall and winter road conditions. Visual tire inspection therefore becomes more crucial as the tires wear out.
U.S.A. For Customer Assistance call: (800) 722-9888 (available Monday-Friday, 6:00 AM – 4:00 PM PST) Select #1 for the Yokohama Dealer Locator (available 24 hours a day, 7 days a week) Yokohama Tire Corporation Corporate Headquarters 1 MacArthur Place, Suite 800 Santa Ana, California 92707 (800) 423-4544 We want your feedback. We invite you to complete our customer satisfaction survey on www.yokohamatire.com CANADA Yokohama Tire (Canada) Inc. Corporate Headquarters #500 – 9325 200th Street Langley, B.C.
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