User Guide
8
8
tires and is a
promise
of
replacement under
the
conditions
specified
belo
w
.
When an eligible tire has a road
hazard condition
during the
firs
t
2/32nds of an inch
(
1.
6
mm) of
treadwear
or first
12
months from
date of
purchase, whichever comes
firs
t
,
the tire will be
r
eplac
ed
with a
c
ompar
able
**
Continental brand
tire free of
charge.
A
road
hazard condition
is defined as a
cut
,
snag,
puncture,
bruise,
or
impact
break
.
To be eligible, you
need
to
present
the tire(s), your original
sale
s
receipt
and
pr
oof
-
of-pur
chase
showing
the date of
purchase
*
along with this Total
Confidence
Plan.
Y
ou
are
responsible
f
or
payment
of all
applicable tax
e
s
,
demounting,
shipping,
mounting
and
balancing charges
set forth
under
this
Coverage.
Y
ou ar
e
also
responsible
for
payment
of local tire
disposal
fees and
an
y
parts or service
regardless
of
mileage
or
months
of
ser
vic
e.
This includes
payment
for tire
rotation, alignment
,
towing,
road
service and valve
s
t
ems
.
4. WHAT IS NOT COVERED BY THE TOTAL
CONFIDENCE
PLAN:
•
CTA
does not
warrant
any
repaired
tire.
• Road hazard: Any road
hazard condition
after the
firs
t
2/32nds
(
1.
6mm)
of an inch of
treadwear
or 12
months
of
service,
whichever comes
firs
t
.
• Ride Vibration: Any
ride/vibration condition
after the
firs
t
2/32nds
(
1.
6
mm) of an inch of
treadwear
or 12
months
of
service,
whichever comes
firs
t
.
•
Improper operation
or
maint
enanc
e
:
This
include
s
,
but is
not
limited
t
o
,
effects
caused b
y
:
I
Improper
tire inflation
and/or improper load/speed prac
tic
e
s
.
These
practices
can
cause excessive operational
t
emperatur
e
s
and
stresses
that
exceed
the
tir
e
’
s
c
apabilitie
s
.
II
Improper
or insufficient tire rotation: Any tire with
premature or
irregular
wear
caused
by failing to follow the
recommended
tir
e
rotation pattern and/or mileage intervals
as
delineated
by
this
Total
Confidence Plan.
III Wear due to
Improper
vehicle
alignment
:
includes but not
limit
ed
to
uneven, irregular
,
or
spotty
w
ear
,
cupping
or
f
eathering.
IV
Damage
due
t
o:
- Rim
irregularities
or rim
damage
- Snow
chains
- Vehicle
mechanical problems
,
including brake
problems
,
and vehicle wheel
alignment
-
Extreme temperature
e
xposur
e
- Negligent and
abusive
driving such as tire spinning,
or
racing
-
Improper
tire
s
t
or
age
-
A
ut
omoti
v
e
accident
- Chemical
corrosion
or
F
ir
e
- Use
contrary
to the vehicles
manufac
turer
’
s
tir
e
r
ec
ommendations
-
Improper
stud size
and/or
installation
•
Improper
Mounting or
D
emounting
• Alteration: such
as
,
but not limited
t
o
,
adding a white inlay
on
blackwall,
tread regrooving,
tire truing or siping, or
adding
sealant materials
to the
tire.
•
Weather checking/cracking:
Not
covered
after 48
months
from the date of
pur
chase.
Tires used in
commercial
service,
competition
or
tir
e
s received
as original
equipment
are not eligible for
e
xtr
a
cove
rag
e
44