Troubleshooting guide

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Maintenance
36. If the system is connected to the internet, the date and time is set
automatically from a Network Time Server. Optionally, you can set the
date and time manually:
- Under Configuration, click Date and Time.
- Click Disable Network Time Server.
- Click Save.
- Set the date, time, and time zone.
- Click Save.
37. From the Software Installer Tool, connect to the MXe Server.
38. Re-install and re-license the MCD software on the MXe Server using
the first time install procedure.
39. If your network is a dual VLAN network enabled for Quality of Voice,
set the Voice VLAN ID:
- First, reset the Local Network Parameter of the APC-MXe card
back to the default IP of 192.168.1.8 (see Table 21)
- Set the Voice VLAN ID as required (see Table 21)
- Finally, reset the Local Network Parameter back to the APC-MXe
IP address (see Step 27 to Step 31).
40. Launch the 3300 ICP System Administration Tool and enter the
following maintenance command:
- UpgradeBootrom ALL
41. Launch the Group Administration tool and set the system date and time.
Reset MXe Server System IP Address to default
Restore the default System IP address:.
1. Launch the MSL server console and change the System IP address to
its default value, 192.168.1.8.
2. Disconnect the MXe Server from the network.
3. Configure a local PC with a static IP address on subnet 192.168.1.0/24
and connect it to the MXe Server. See Table 1 on page 15 for the list
of addresses that will be used by the MXe Server.
4. Launch the Mitel Communications blade panel from the Web-based
MSL Server Manager interface, and click Restore Defaults.
5. Reboot the MXe Server.
Tip: All of the MXe Server IP addresses must be on the same subnet.