Troubleshooting guide

212
3300 ICP Technician’s Handbook
Replace Both Hard Drives in an MXe II
Use this procedure if:
- both drives are defective, or
- the system is still under warranty, or
- the current and replacement drives are different sizes.
To replace both hard drives in an MXe II:
1. Ensure that you have a database backup, if possible.
2. Loosen the captive screws and slide the hard drives from the hard
drive carrier.
3. Clear the sockets (refer to Knowledge Base Article 06-2806-00012).
4. Replace the old hard drive with the new hard drive in the hard drive
carrier and secure with the four screws.
5. Slide the first hard drive into the HD1 position. DO NOT INSTALL the
second hard drive at this time.
6. Push to seat the first hard drive into the hard drive backplane.
7. Tighten the thumb screw.
8. Return power to the controller, but do not connect to the network. The
HD1 access LED should be green, HD2 fault LED should be orange,
and the activity LED should flash orange and green
9. Once the system is booted, the activity LED will be green most of the
time. Manually install the software on the hard drive (see “Install
System Software Manually” on page 85).
10. Reconnect the controller to the network.
11. Replace the second old hard drive with the second new hard drive in
the hard drive carrier and secure with the four screws.
12. Slide the second hard drive into the HD2 position.
13. Push to seat the hard drive into the hard drive backplane.
14. Tighten the thumb screw.
CAUTION: You must install only the first hard drive before
you boot the system. After the system is fully booted, slide
the second hard drive into the HD2 position.