Troubleshooting guide
Table Of Contents
- Chapter 1 Getting Started
- Chapter 2 Initial Setup
- Connect PC to Controller
- Establish Communication with Controller
- Enable Licenses and Options
- MCD Software Installer Tool Requirements for AMC
- 3300 ICP System Requirements for AMC
- Automatic Sync with AMC via MCD Software Installer Tool (Rel 6.0 or later)
- Automatic Sync via System Administration Tool
- Manual License and Options Entry via MCD Software Installer Tool
- Manual License and Options Entry via System Administration Tool
- Install the Online Help (Optional)
- Verify the Operation of the Controller
- Chapter 3 Installation and Programming
- Install Hardware
- Determine Controller Module Configuration
- Identify Controller Component Options
- Remove Controller Cover
- Install Controller Modules
- Install Controller Stratum 3 Clock Module
- Install Controller Hardware
- Rack Mount the Controller
- Wall Mount the CX/CXi and CX II/CXi II Controller
- Install Service Units and Cabinets
- Installing SX-200 Bays
- Install Telephones
- Install and Configure Music on Hold
- Program 5485 IP Paging Unit
- Register IP Devices from the Telephone
- Program System
- Install Hardware
- Chapter 4 Software Installation
- About Installing and Upgrading Software
- Install System Software Manually
- The MCD Software Installer Tool
- Upgrade System Software
- System Software Installation Details
- Installing MSL Software on APC (CX/CXi) or APC-CX(i) II (CX II/CXi II)
- Installing MSL Software on an MXe Server
- Installing System Software on the FTP Server
- Upgrade to MCD 5.0 and Group Licensing
- Upgrade the 3300 ICP Software on the MXe Server
- Upgrading/Installing with Maximum Elements Change
- Upgrade to Rel 6.0 or later with Flexed Dimensions
- Apply a Software Patch
- Distributing New Firmware to IP Phones
- Load IP Phone Software Remotely
- Downgrading to a Previous Software Release
- Chapter 5 Maintenance
- Check System
- View Logs
- Detect Device Moves for E911
- Analyze IP Phone Issues
- Power Down the Controller
- Perform a System Reset
- Back Up a Database
- Restore a Database
- Migrate SX-2000 Database Across Platforms
- Converting a PRI Database on a Universal NSU
- Export Configuration Data
- Import Configuration Data
- Restoring Default Addresses on MXe Server
- Assign Static IP Addresses to IP Phones
- Providing Power Over Ethernet to Devices (CXi/CXi II)
- Recover MXe Server
- Chapter 6 Install and Replace Units
- Component Replacement Notes
- Add or Replace Controller FRUs
- Controller Modules
- Stratum 3 Clock Module
- System i-Button/System ID Module
- Analog Main Board
- Analog Option Board
- Application Processor Card
- E2T or RTC Processor
- Hard Drives
- Fan Complex
- Power Supply Unit
- Redundant Power Supply
- RAID Controllers
- Line Cards
- Controller Card (AX)
- Flash Cards (AX)
- Memory Module (CX, CXi, AX)
- Install Cabinet FRUs
- Appendix A Hardware Reference
- Appendix B Installation Planner
- Reserved IP Addresses
- MXe Server/MXe/AX/CXi/CXi II Requirements for IP Networking
- Controller Configuration Settings (RTC)
- DHCP Configuration Settings
- Programming E2T via Debug Cable or Secure Telnet
- Configuring External DHCP Settings for E2T
- Configuring a Windows 2000 or Windows 2003 DHCP Server (Rel 7.0 and later)
- System Administration Tool Settings
- IP Phone Settings
- Telephone Programming Guide
- Increasing DSP Resources
- Appendix C Typical Network Configurations
- Network Configuration Examples
- Cisco Discovery Protocol (CDP)
- CXi/CXi II/MXe/MXe Server Configuration
- AX Configuration Procedures
- CXi, CXi II, MXe and AX-Specific Guidelines
- Windows 2000 FTP Server
- Appendix D Status LEDs
- Controller LEDs
- Network Services Unit LEDs
- Analog Services Unit LEDs
- ASU II Card LEDs
- IP Device LEDs
- Peripheral Cabinet LEDs
- SX-200 Bay LEDs
- Digital Services Unit LEDs
- In-Line Power Unit LEDs
- Appendix E FRU Part Numbers
- Appendix F System Capacity and Parameters
- Appendix G Older Hardware and Software
- Procedures for Older Controllers
- Programming the Controller DHCP Server Settings (prior to Rel 7.0)
- To use an alternative DHCP server (prior to Rel 7.0)
- Configuring a Windows 2000 DHCP Server (prior to Release 7.0)
- Program DHCP for VLAN (prior to Rel 7.0):
- Connect a Windows 95/98 PC to the NSU via Dial-Up
- Physically Connecting the PC to an NSU
- Creating a Dial-Up Network Connection on Windows 95/98
- Migrate SX-2000 PBX Hardware
- Collecting System Logs Manually
- Collecting System Lockup Logs Manually
- Peripheral Cabinet
- Digital Service Unit (DSU)
- Index
- Procedures for Older Controllers
262
3300 ICP Technician’s Handbook
Table 41: ASU II/AX 25-Pair Male D-Type
Connector Pinout
Pin Color Code
16 port
and 24 port ONS
PLID
4 + 12 port
Combo
PLID
26/1 W/BL, BL/W ONS Tip/Ring 1 n 1 x 1 ONS Tip/Ring 1 n 1 x 1
27/2 W/O, O/W ONS Tip/Ring 2 n 1 x 2 ONS Tip/Ring 2 n 1 x 2
28/3 W/G, G/W ONS Tip/Ring 3 n 1 x 3 ONS Tip/Ring 3 n 1 x 3
29/4 W/BR, BR/W ONS Tip/Ring 4 n 1 x 4 ONS Tip/Ring 4 n 1 x 4
30/5 W/S, S/W ONS Tip/Ring 5 n 1 x 5 ONS Tip/Ring 5 n 1 x 5
31/6 R/BL, BL/R ONS Tip/Ring 6 n 1 x 6 ONS Tip/Ring 6 n 1 x 6
32/7 R/O, O/R ONS Tip/Ring 7 n 1 x 7 ONS Tip/Ring 7 n 1 x 7
33/8 R/G, G/R ONS Tip/Ring 8 n 1 x 8 ONS Tip/Ring 8 n 1 x 8
34/9 R/BR, BR/R ONS Tip/Ring 9 n 1 x 9 ONS Tip/Ring 9 n 1 x 9
35/10 R/S, S/R ONS Tip/Ring 10 n 1 x 10 ONS Tip/Ring 10 n 1 x 10
36/11 BK/BL, BL/BK ONS Tip/Ring 11 n 1 x 11 ONS Tip/Ring 11 n 1 x 11
37/12 BK/O, O/BK ONS Tip/Ring 12 n 1 x 12 ONS Tip/Ring 12 n 1 x 12
38/13 BK/G, G/BK ONS Tip/Ring 13 n 1 x 13 N/C
39/14 BK/BR, BR/BK ONS Tip/Ring 14 n 1 x 14 N/C
40/15 BK/S, S/BK ONS Tip/Ring 15 n 1 x 15 N/C
41/16 Y/BL, BL/Y ONS Tip/Ring 16 n 1 x 16 N/C
42/17 Y/O, O/Y ONS Tip/Ring 17 n 1 x 17 N/C
43/18 Y/G, G/Y ONS Tip/Ring 18 n 1 x 18 N/C
44/19 Y/BR, BR/Y ONS Tip/Ring 19 n 1 x 19 N/C
45/20 Y/S, S/Y ONS Tip/Ring 20 n 1 x 20 N/C
46/21 V/BL, BL/V ONS Tip/Ring 21 n 1 x 21 LS Ring/Tip 1 n 1 x 13
47/22 V/O, O/V ONS Tip/Ring 22 n 1 x 22 LS Ring/Tip 2 n 1 x 14
48/23 V/G, G/V ONS Tip/Ring 23 n 1 x 23 LS Ring/Tip 3 n 1 x 15
49/24 V/BR, BR/V ONS Tip/Ring 24 n 1 x 24 LS Ring/Tip 4 n 1 x 16
50/25 V/S, S/V N/C
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