Troubleshooting guide

27
Initial Setup
1. Connect an Ethernet cable between the Layer 2 switch on your
network and one of the following ports:
- leftmost available Ethernet (port 17) on the CXi and CXi II controller
using a straight-through cable
- the left Gigabit port on the CX, CX II, and MXe controller using a
straight-through cable
- either of the Ethernet ports on the AX controller using a cross-over
cable.
2. Program the Layer 2 switch with the appropriate settings (see
“Network Configuration Examples” on page 301 for more information).
3. See your IT administrator for information to set up and program a
DHCP server. We recommend that you use the controller’s internal
DHCP server to provide a static IP address to the E2T
.
4. If you are not using the controller’s DHCP server, disable it in the
DHCP Server form.
Configure the Layer 2 Switch (MXe Server)
The MXe Server starts with a default IP address for the internal Layer 2
switch, and all of the MXe Server IP addresses must be changed (at the
same time) to sit on the same subnet as the L2 switch address.
Tip: Refer to the System Administration Tool Online Help for detailed
instructions on programming the IP Network Configuration forms associated
with the CXi, CXi II, MXe, and MXe Server.
Tip: Typically, in a VLAN environment, an access port is used to connect the
Layer 2 switch to the controller, and trunk ports to connect the Layer 2 switch
to the IP Phones.
Tip: IP trunks cannot work through the WAN port.
Tip: See “Configuring a Windows 2000 DHCP Server (prior to Release 7.0)”
on page 397 for information on programming 3300 ICP DHCP settings on a
Windows 2000 DHCP server.
Note:The Gigabit port on the MXe Server located on the right-hand side of
the controller front panel is disabled during bootup.