Troubleshooting guide

29
Initial Setup
Enable Licenses and Options
The online licensing process, managed by the Mitel Application
Management Centre (AMC) allows Solution Providers who have accounts
on the AMC to manage software licenses online. Each company is able to
supply customers instantly if new licenses or options are required.
To enable or upgrade licenses and options, you must connect to the AMC
using either the MCD Software Installer Tool or the 3300 ICP System
Administration Tool. Connecting to the AMC Server requires specific
settings for the Software Installer Tool and the System Administration
Tool. Refer to "MCD Software Installer Tool Requirements for AMC" on
page 30 and "3300 ICP System Requirements for AMC" on page 30.
If you want to be able to transfer licenses and options between controllers,
you must use the AMC to create an Application Group containing
controllers with a System Type of “Enterprise” and license sharing
enabled. Then, when you enable the licenses and options on the
controllers, designate one controller as the Designated License Manager
(DLM) for the Application Group. This enables you to deallocate licenses
from one group member and allocate them to another, individual system
limits permitting.
After completing changes to an account on the AMC, you can perform an
automatic sync (recommended) with the AMC, which requires only that
you enter the Application Record ID for each individual controller and, if
license sharing is enabled, the Group Application record ID on the DLM. .
To enable licenses and options on the controller, you only need to
complete one of the following procedures:
• “Automatic Sync with AMC via MCD Software Installer Tool (Rel 6.0 or
later)” on page 31.
• “Automatic Sync via System Administration Tool” on page 33.
• “Manual License and Options Entry via MCD Software Installer Tool”
on page 34.
• “Manual License and Options Entry via System Administration Tool”
on page 35.
Tip: It is recommended that you perform an automatic sync.