Troubleshooting guide

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3300 ICP Technician’s Handbook
-Value: MITEL IP PHONE. Click OK.
9. In the Predefined Options and Values window click Add again.
10. (optional) In the Option Type window, set the following:
-Name: VLAN ID
-Type: Hex LONG (32 bit word)
- Code: 132. Then click OK.
-Value: enter a numeric value for the Voice VLAN. Click OK.
11. In the Predefined Options and Values window, click Add again.
12. (optional) In the Option Type window, set the following:
-Name: Priority
-Type: Hex LONG
- Code: 133. Then click OK.
-Value: enter a value from 1 to 7; Mitel recommends 0x6. Click OK.
13. Highlight the Scope which contains the IP range for the IP Phones and
select Scope Options.
14. In Action, click Configure Options.
15. In General, select option 003 Router and enter the IP address of the
default Gateway and then click Add.
16. Select Option 128.
17. Select Option 129.
18. Select Option 130.
19. Select Option 132.
20. Select Option 133.
21. Click OK.]
Tip:If you are using VLANs complete all of the following steps.
If you are not using VLANs complete steps 13 to 18 and step 21.
Tip:The server will automatically convert the numeric value to Hex.
Tip:The server will automatically convert the numeric value to Hex.