Instruction manual
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VxWorks and Wind River Workbench are registered trademark of Wind River Systems, Inc. in the United States.
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1. Warranty period and coverage
We will repair any failure or defect (hereinafter referred to as "failure")
in our FA equipment (hereinafter referred to as the "Product") arisen
during warranty period at no charge due to causes for which we are
responsible through the distributor from which you purchased the
Product or our service provider. However, we will charge the actual cost
of dispatching our engineer for an on-site repair work on request by
customer in Japan or overseas countries. We are not responsible for
any on-site readjustment and/or trial run that may be required after a
defective unit is repaired or replaced.
[Term]
The term of warranty for Product is thirty six (36) months after your
purchase or delivery of the Product to a place designated by you or
forty two (42) months from the date of manufacture whichever comes
first (“Warranty Period”). Warranty period for repaired Product cannot
exceed beyond the original warranty period before any repair work.
[Limitations]
a You are requested to conduct an initial failure diagnosis by
yourself, as a general rule.
It can also be carried out by us or our service company upon your
request and the actual cost will be charged.
However, it will not be charged if we are responsible for the cause
of the failure.
s This limited warranty applies only when the condition, method,
environment, etc. of use are in compliance with the terms and
conditions and instructions that are set forth in the instruction
manual and user manual for the Product and the caution label
affixed to the Product.
d Even during the term of warranty, the repair cost will be charged
on you in the following cases;
(i) a failure caused by your improper storing or handling,
carelessness or negligence, etc., and a failure caused by
your hardware or software problem
(ii) a failure caused by any alteration, etc. to the Product made
on your side without our approval
(iii) a failure which may be regarded as avoidable, if your
equipment in which the Product is incorporated is equipped
with a safety device required by applicable laws and has any
function or structure considered to be indispensable
according to a common sense in the industry
(iv) a failure which may be regarded as avoidable if consumable
parts designated in the instruction manual, etc. are duly
maintained and replaced
(v) any replacement of consumable parts (battery, electrolytic
capacitor, etc.)
(vi) a failure caused by external factors such as inevitable
accidents, including without limitation fire and abnormal
fluctuation of voltage, and acts of God, including without
limitation earthquake, lightning and natural disasters
(vii) a failure generated by an unforeseeable cause with a
scientific technology that was not available at the time of the
shipment of the Product from our company
(viii) any other failures which we are not responsible for or which
you acknowledge we are not responsible for
2. Term of warranty after the stop of production
a We may accept the repair at charge for another seven (7) years
after the production of the product is discontinued. The
announcement of the stop of production for each model can be
seen in our Sales & Service, etc.
s Please note that the Product (including its spare parts) cannot be
ordered after its stop of production.
3. Service in overseas
Our regional FA Center in overseas countries will accept the repair
work of the Product; however, the terms and conditions of the repair
work may differ depending on each FA Center. Please ask your local
FA center for details.
4. Exclusion of responsibility for compensation against loss of
opportunity, secondary loss, etc.
Whether under or after the term of warranty, we assume no
responsibility for any damages arisen from causes for which we are not
responsible, any losses of opportunity and/or profit incurred by you due
to a failure of the Product, any damages, secondary damages or
compensation for accidents arisen under a specific circumstance that
are foreseen or unforeseen by our company, any damages to products
other than the Product, and also compensation for any replacement
work, readjustment, start-up test run of local machines and the Product
and any other operations conducted by you.
5. Change of Product specifications
Specifications listed in our catalogs, manuals or technical documents
may be changed without notice.
6. Application and use of the Product
a For the use of our Servo System Controller, its applications should
be those that may not result in a serious damage even if any
failure or malfunction occurs in Servo System Controller, and a
backup or fail-safe function should operate on an external system
to Servo System Controller when any failure or malfunction occurs.
s Our Servo System Controller is designed and manufactured as a
general purpose product for use at general industries.
Therefore, applications substantially influential on the public
interest for such as atomic power plants and other power plants of
electric power companies, and also which require a special quality
assurance system, including applications for railway companies
and government or public offices are not recommended, and we
assume no responsibility for any failure caused by these
applications when used.
In addition, applications which may be substantially influential to
human lives or properties for such as airlines, medical treatments,
railway service, incineration and fuel systems, man-operated
material handling equipment, entertainment machines, safety
machines, etc. are not recommended, and we assume no
responsibility for any failure caused by these applications when
used.
We will review the acceptability of the abovementioned
applications, if you agree not to require a specific quality for a
specific application. Please contact us for consultation.
Warranty