User guide

IG7600 Administration Manual
simultaneous calls with following functions.
• Auto Attendant Functions
The Auto Attendant provides an incoming caller with a customized welcome greeting
and specific prompts that will describe the options available to the caller.
 Play the welcome greeting messages depending on the system service mode:
Working, Holiday, and Temporary.
 In Working Service mode, play the welcome greeting messages depending
on the system service time: Day, Night, Noon, and Holiday.
 Route the call to the appropriate destination (phone/virtual extension, UCD
group, operator, single digit) with the dialing digit(s).
 Leave a message to a particular mailbox.
 Make an outside call via another trunkline (PSTN or SIP-Trunk).
 Enter Voicemail box.
• AA Menu
 Supports ten different Auto Attendent. Each AA’s access number is “Start AA
& VM Service Number” plus 0, 1, 2, and 3. For example, if “Start AA & VM
Service Number” is 500, then 1
st
AA is 500, 2
nd
AA is 501, 3
rd
AA is 502 and so
and so on.
 Only the first AA has default voice prompts (10001~10005.vox), Other Auto
Attendants’ voice prompts (10006~10050.vox) need to be recorded manually.
 AA Menu has a speed dial menu which is configured in Voice -> Voice Mail ->
General -> Single Digit Table. This Table can quickly get your call to the
destination that you wanted.
 If an AA is set as Destination of a DID entry or Answering Position of a trunk,
the outside caller will hear Dial Tone when it’s answered, then it can call
extensions by dialing extension numbers. It’s used to allow outside devices to
be able to dial extension numbers, UCD Group entry ID, AA entry, any
appropriate destination.
• Voice Mail Functions
 Delete, save, or skip messages.
 Forward messages to other mailboxes.
- Specified mailbox
- All mailboxes.
 Envelop information indicating the time and date of the message received;
sender information will also be included in the email notification.
 Leave a new message to other extension(s).
 Change personal greeting and password.
 Expert mode support (playback controls when reviewing messages).
 Send a notification via email when a new message is left.
 Send voice message as the attachment of the email in WAV format.
 The maximum recording length for each call is 1800 seconds.
 When 90% of the VM size is used, it shows “Message Full” on the all
IP2061/M22/M62’s LCD.
 For each extension, the maximum number of Voice Mail is 200.
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