IP3092/ IP3092L Communicator User Guide Copyright © 2013, All Rights Reserved.
MOCET IP3092/IP3092L Communicator User Guide FCC Statement This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause interference to radio communications.
MOCET IP3092/IP3092L Communicator User Guide Table of Content ABOUT THIS GUIDE .................................................................................... 5 1. INTRODUCTION ..................................................................................... 6 1.1. COMMUNICATOR FEATURES .....................................................................................7 1.2. OPERATING MODES AND REQUIREMENTS...................................................................8 1.3.
MOCET IP3092/IP3092L Communicator User Guide 3.7.2. 3.7.3. Call Features...............................................................................................37 Hotline Setting ............................................................................................37 4. USING THE BASIC FEATURES OF YOUR PHONE ............................ 39 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 4.7. 4.8. 4.9. LINE SETTING ...............................................................................................
MOCET IP3092/IP3092L Communicator User Guide About this Guide This is the User Guide for the MOCET IP3092/IP3092L Series Communicator. Not all features listed or described in this guide are available, or available by default. If you are not sure of what features are available on your Communicator, if you have a system or network administrator, or you recieved this product from a service provider, please contact them.
MOCET IP3092/IP3092L Communicator User Guide 1. Introduction The MOCET™ Communicator™ is an innovative accessory for the Apple™ iPad™ that will enable you to use your iPad as your desk phone with popular applications including FaceTime™ and Skype™. With the addition of the MOCET™ Commander™ application, available from the Apple™ App Store™, you can replace your existing phone service, or add high quality phone service by subscribing to a compatible VoIP service (available separately).
MOCET IP3092/IP3092L Communicator User Guide 1.1. Communicator Features Hardware Highlights Extended dynamic range stereo speaker system HD acoustic designed handset, headset and hands-free Super wide-band audio quality Adjustable viewing angles (30º~ 75º) Bluetooth 2.1 EDR with high quality A2DP audio support Front Panel Buttons Volume control Speaker Mute Handset Home Hotline (for emergency calls) Rear and Side Panel Connectivity Headset port with 3.
MOCET IP3092/IP3092L Communicator User Guide 1.2.
MOCET IP3092/IP3092L Communicator User Guide 1.3.1. Connect the Handset to the Communicator: After unpacking the box, place the Communicator on the table and turn its stand to a proper angle (for example, 45º). Then connect the handset to the curly handset cord first and plug the other end of the cord to the phone jack marked HAND the following figure below. on the rear panel of the Communicator. Please refer to 1.3.2.
MOCET IP3092/IP3092L Communicator User Guide Then plug in the other end of power adaptor to the wall power AC power outlet. Then you will see LEDs on the Communicator light up and after about two minutes the Communicator will be ready to use.. 1.3.4. Starting Up: The Communicator will take about two minutes to start up. Please don’t insert the iPad into the Communicator until the the blue message waiting indicator (MWI) LED turns off. 1.3.5.
MOCET IP3092/IP3092L Communicator User Guide Note: You do not need to remove the Add-on tray unless you want to use the Communicator with an iPad1.
MOCET IP3092/IP3092L Communicator User Guide 1.3.6. Other Ports Support: External Mic : this is for voice conferencing use with a VoIP service or IP PBX; requires the purchase of an optional desktop microphone set from MOCET. Console port : this is reserved for engineering service only. PC and LAN Ethernet ports : Allows the Communicator to be connected to a LAN or the Internet for VoIP or IP PBX use.
MOCET IP3092/IP3092L Communicator User Guide 1.4.1. Communicator Port Functions: The front, rear and side views of the Communicator with the location of all connectors are shown in the following figures and the description of ports and connectors are listed in the table below.
MOCET IP3092/IP3092L Communicator User Guide Number Port/Connector Description 1 iPad docking port Apple 30-pin connector or 8-pin lightning connector on front shell 2 Handset port RJ-9 for attaching handset with curly phone cord 3 Microphone input port To connect optional desktop microphone set 4 Ethernet LAN port To connect the Communicator to the LAN 5 Ethernet PC port To connect a PC to the LAN 6 12VDC Power port 2.
MOCET IP3092/IP3092L Communicator User Guide Headset Volume Rocker Press this key to enable or disable the Headset feature; it does not enable or disable the 3.5mm port or Bluetooth connection.
MOCET IP3092/IP3092L Communicator User Guide 1.6. Communicator LED Function Description The Communicator supports two audio system control modes, one is iPad app mode and the other is Commander mode. Each uses the LEDs in a slightly different manner; and they are described below. 1.6.1.
MOCET IP3092/IP3092L Communicator User Guide 911 at Line 1-408-123-4567 (Police station) 1-555-111-2222 at Line 1-230-765-4321 (Office Security) 1-666-333-4444 at Line 1-230-765-4321(Building Security) For a more detailed discussion of the Hotline feature, refer to the Basic Operation Guide. 1.6.2. Communicator LEDs Function for iPad app mode: The following table describes all functions of LED indicators: LED Color Status Off Description Communicator is booted OK.
MOCET IP3092/IP3092L Communicator User Guide 2. Getting Start After unpacking the Communicator from the box, please follow these steps to start the Communicator and install IP Commander and setup the VoIP features. 2.1.
MOCET IP3092/IP3092L Communicator User Guide If more than one iPad share one Communicator, the download and install process will be repeated for each new iPad discovered. After the installation is complete, you can launch the IP Commander app on your iPad and it will syncronize to the Communicator when the iPad is connected. The Communicator supports audio routing through both the iPad 30-pin connector and Bluetooth. Depending on the iPad app, the audioroute may need to be switched.
MOCET IP3092/IP3092L Communicator User Guide 2.2.4. Using Other iPad apps with the Communicator iPad Movie, HBO Go, Youtube and other video apps After inserting the iPad into the Communicator, the audio from the iPad Movie app, HBO Go and other video apps will play by default on the Communicator Speaker. You can switch to the headset or Handset just by pressing the appropriate key.
MOCET IP3092/IP3092L Communicator User Guide FaceTime, Skype and other Social Networking apps Many users like to run social networking and communications apps, like FaceTimeTM, SkypeTM,, Hookflash™ and other apps on their iPads. The Communicator’s high quality audio system greatly enhances the user experience for voice and video calls. Your calls with sound better, regardless of whether the app supports narrow-band or wide-band audio.
MOCET IP3092/IP3092L Communicator User Guide Pickup calls when in other apps When you are playing music or games, or working in an app, if you recieve an incoming call on the Social Network like Hookflash, Skype or FaceTime, you will recieve a notification on the screen. If touch the notification, your current app will move to the background and the Social Networking app will come to the foreground so you can take the call.
MOCET IP3092/IP3092L Communicator User Guide Apps that do not use the Apple 30-pin or 8-pin lightning connector for audio Some popular apps including Apple FaceTime, Hookflash and Counterpath Bria for iPad do not support audio through the 30-pin or 8-pin lightning connector. In this case, you will need to pair your iPad to the Communicator using Bluetooth. You can pair your iPad to the Communicator by enabling Bluetooth in the iPad Settings app.
MOCET IP3092/IP3092L Communicator User Guide 2.3.
MOCET IP3092/IP3092L Communicator User Guide 2.3.1. Settings In the Settings panel, you can configure the phone, VoIP account, and network settings. If you have a VoIP account, you can configure the Communicator to register and use that account. If you do not have a VoIP account, ask your administrator or ISP/ITSP service provider to send you the account information for you to enter, or configure the SIP account for you remotely. 2.3.2.
MOCET IP3092/IP3092L Communicator User Guide 2.3.3. Audio System Control Privilege By default, the audio system (including speakerphone, handset, and headset of the Communicator) is set to prioritize iPad apps so that user can use Skype, FaceTime, Hookflash or other apps or play music or movies without changing any settings.
MOCET IP3092/IP3092L Communicator User Guide 3. Basic Phone Setting with Commander App This Chapter will describe how to operate the VoIP phone of the Communicator using the Commander app, which is available on the Apple app store. Before the operation, please make sure the VoIP account is properly configured the Communicator is registered to the SIP server or IP PBX successfully.
MOCET IP3092/IP3092L Communicator User Guide When running the IP Commander app, the user can operate the Commander and calling functions using the following buttons and keys: The IP Commander can be configured and controlled from the app as follows: Commander Manu Menu Item Description Phone Press the “Phone” tab to make and receive calls Contacts Press the “Contacts” tab to view and sort your iPad contacts Call Logs Press the “Call Logs” tab to view or make calls from Answered, Dialed, and Missed c
MOCET IP3092/IP3092L Communicator User Guide Menu Item Description Information Press the “Information” tab to view line information, product information and network information Help You can learn more about the definition and operation of call functions and features Communicator front panel buttons and keys Key Hotline Description Press this key to make an emergency call whether the iPad is attached or not; requires subscription to VoIP service or connection to an IP PBX.
MOCET IP3092/IP3092L Communicator User Guide IP Commander Keys and Buttons Key Description Use the keypad to dial the phone number or SIP URL. The LCD window displays the number or URL you enter. See screen below Note: You may use the “BkSp” soft-key to delete the last digit.
MOCET IP3092/IP3092L Communicator User Guide Screen Icons The following table describes the icons that may display on the IP Commander screen Phone Status Icons Page 31
MOCET IP3092/IP3092L Communicator User Guide Line Status Icons 3.3. Common Terms To use the Communicator, you need to follow some conventions that we will mention in this guide. In the following descriptions, we will introduce some common terms for your understanding. 3.3.1. Lines A “Line” in this guide represents how many phone numbers supported in one phone.
MOCET IP3092/IP3092L Communicator User Guide 3.3.2. Calls A “Call” in this guide represents how many simultaneous connections can be made to a single phone number. Each line of service in the Communicator can support up to four calls simultaneously. This allows the user to place one caller on hold and talk to the other person in another call on the same Line. Therefore, the Communicator phone is said to support multiple call appearances. Note: The Commander App v1.x supports 1 Line and 2 Calls. 3.3.3.
MOCET IP3092/IP3092L Communicator User Guide 3.5. Network Setting To configure the network type as Static IP or DHCP Select “Settings” command from the main menu Select “ Administrator Settings” from the sub-command area IP Commander will ask you to input Admin Password. The default Admin password is “1234”. Enter the password and “Confirm” Select “Network Settings” from the sub-command area A Network type selection menu will be displayed as follows.
MOCET IP3092/IP3092L Communicator User Guide 3.6. Line Setting The IP Commander V2.x can support four SIP lines registration. To configure the SIP line setting, you must subscribe to a VoIP service or use an IP PBX. To configure the SIP Line settings: Select “Settings” command from the main menu Select “ Administrator Settings” from the sub-command area IP Commander will ask you to input Admin Password. The default admin password is “1234”.
MOCET IP3092/IP3092L Communicator User Guide 3.7. Phone Setting IP Commander provide phone settings features to allow you to customize your own IP Phone functions, such as volume settings for Handset, Headset, and Speaker, programmable keys function definition and more.. 3.7.1. Volume Setting To adjust the volume control of Handset, Headset, Speaker phone, and Ringer, please follow the steps: Select “Settings” command from the main menu.
MOCET IP3092/IP3092L Communicator User Guide 3.7.2. Call Features You may put your IP phone in DND mode, Auto Answer mode, or Call Waiting mode by below steps: Select “Settings” command from the main menu. Select “Phone Settings” from the sub-command area Select “Call Features” from the sub-command area You may enable/disable the DND, Auto Answer, and Call Waiting modes from below screen display: 3.7.3.
MOCET IP3092/IP3092L Communicator User Guide You can configure the 3 hotline numbers from both Communicator Web Interface and IP Commander. To configure the hotline numbers from IP Commander: Select “Settings” command from the main menu. Select “Phone Settings” from the sub-command area Select “Hotline” from the sub-command area A Hotline Settings window is displayed, allow you to input the Hotline numbers.
MOCET IP3092/IP3092L Communicator User Guide 4. Using the Basic Features of Your Phone The IP Commander supports four SIP line with 4 simultaneous calls. However, only one call can be active at one time. The active call is the one you are using to speak or listen to. The inactive calls can be: On hold Joined in a conference (with up to 3 callers) “Incoming call” or “Ringing” This chapter describes the basic operating instructions from IP Commander. 4.1.
MOCET IP3092/IP3092L Communicator User Guide No matter which way you are using to dial the party, the dialing screen will display the phone number or SIP URI you dialed. During a call, you can alternate between using the handset or speakerphone modes by pressing the speakerphone key, or picking up the handset while on a speakerphone call. Operation Description or Line Number Pick-up the handset or press the speaker key, press the available line You will hear a dial tone.
MOCET IP3092/IP3092L Communicator User Guide 4.4. Ending/Holding/Resuming a Call When a call is in connected state, you can end a call by: Using the handset Using the speakerphone Using a headset Pressing “Drop” soft-key Operation Description Ending a call or or or End Press the on hold. Holding a call Resuming a call Place the handset back into the cradle, press the speakerphone key or the headset key or press “End” soft-key to end the call.
MOCET IP3092/IP3092L Communicator User Guide 4.7. Setting up a Conference Call The IP Commander can support a 3-party conference call. To set up a conference: Call the first party and Hold the call Press “New Call” soft key from the IP Commander to call another party Press the Conference ( ) key from the IP Commander to set up a 3-party conference. The conference screen in IP Commander is shown as follows.
MOCET IP3092/IP3092L Communicator User Guide 4.8. Transferring a Call A call can be transferred in two ways: Blind Transfer: The call is automatically transferred after you dial the number of the party to whom you want to transfer the call. Attended transfer: The party to whom you want to transfer the call answers their phone before you transfer the call. You can consult with them before completing the transfer.
MOCET IP3092/IP3092L Communicator User Guide To setup the call forward, please follow the following steps: Select “Settings” command from the main menu. Select “Line Settings (User Level)” from the sub-command area Select “Line 1 ~ 4” from the sub-command area Select Call Forward from the sub-command area The following table will be displayed to setup the call forward function and forward number.
MOCET IP3092/IP3092L Communicator User Guide 5. Using the Advanced Features of Your Phone The Getting Started chapter describes the steps used to customize the Communicator from the IP Commander app menus. However, there are many advanced features that need to be configured using the phone’s web user interface. This chapter provides instructions on how to use these features. 5.1.
MOCET IP3092/IP3092L Communicator User Guide Note: The default Username is “user” and the default Password is “1111” and the default network settings are: Default IP address: Default Subnet mask: Default Gateway: Default DNS: 192.168.1.10 255.255.255.0 192.168.1.1 8.8.8.8 5.2. Changing the User’s Password Some features of the Communicator require you to enter a personal identification number (PIN) for security. The default PIN of the Communicator User account is “1111”.
MOCET IP3092/IP3092L Communicator User Guide 5.4. Configuring Phone Settings Phone Settings enables you to configure private settings for phone. Select the Phone tab of the web user interface to begin configuration.
MOCET IP3092/IP3092L Communicator User Guide From this page you can change following settings: Device Volume Tone and Ring types Voice parameters Advanced phone features (DND, Auto-answer, Call Waiting, etc) Speed dial settings Programmable key settings Here is the description of each setting: Setting Description Handset mic Set the input level of the handset microphone Handset speaker Set the output level of the handset speaker Handsfree mic Set the input level of the handsfree micropho
MOCET IP3092/IP3092L Communicator User Guide Setting Description Ring volume Set the output level of the ring Tone type Select from one of 11 tone types Ring type Select from one of 11 ring types Sidetone Set the output level of the comfort noise generator Preferred line Select the preferred SIP line to dial out from Enable music on hold Plays music on hold from the phone when on hold Enable auto-answer If enabled, phone will auto-answer incoming calls Enable DND If enabled, incoming calle
MOCET IP3092/IP3092L Communicator User Guide Setting Description Enable MWI popup message Toggles MWI message on display Emergency call numbers Set up to three numbers for emergency calls 5.5. Managing Programmable Keys Your Communicator has 16 programmable keys which can be configured for different features. To use the programmable keys, just press the key, then the configured feature will be executed, some features will blink the LEDs or turn on the related features.
MOCET IP3092/IP3092L Communicator User Guide Setting Description Asterisk parking slot Park location on Asterisk IP PBX; contact administrator or service provider for more information Intercom Set intercom number; contact administrator or service provider for more information Feature code Speed dial IP PBX feature codes; contact administrator or service provider for more information 5.6.
MOCET IP3092/IP3092L Communicator User Guide Setting Description Line enable Enable or disable a configured SIP line Line shared Enable or disable ability to monitor this SIP line Always call forwarding Enable or disable and set forwarding number for all calls Busy call forwarding Enable or disable and set forwarding number for busy calls No answer call forwarding Enable or disable and set forwarding number for calls that are not answered within a specified period No answer time Set the no answe
MOCET IP3092/IP3092L Communicator User Guide Setting Description User name Set user name User password Set user password Auto daylight savings time (DST) Enable auto DST setting Daylight savings time (DST) Enable manual DST setting Starts on DST start date Ends on DST end date Time format DST time format Time zone Set time zone System log download Download current system log SIP log download Download current SIP messages Reboot Reboot the Communicator Reboot Key sequence for reboot
MOCET IP3092/IP3092L Communicator User Guide 5.8.2. Public Phonebook A public phonebook can be shared on a web server either locally or remotely and will be uploaded to the phone each time the Communicator starts or restarts. 5.8.3. LDAP Directory A shared LDAP directory can be configured for phone number matching on incoming calls; please contact your administrator or service provider for more information.
MOCET IP3092/IP3092L Communicator User Guide Setting Description Number guessing source Set either private phonebook or LDAP directory LDAP security Set to either SSLv2, SSLv3, or TLSv1 LDAP server address Set to IP address of the LDAP server LDAP server port Set to port number of LDAP server; use 389 for no SSL or 636 for SSL LDAP login name Set to LDAP user name LDAP login password Set to LDAP password LDAP search base Set to LDAP search base LDAP maximum hits Set to limit number of entr
MOCET IP3092/IP3092L Communicator User Guide 5.9. Sending an Instant Message (IM) On the Phonebook tab, the user can send instant messages. To send an instant message: Select a registered line that you want to use to send the IM. Enter a text message. Enter a contact’s number. Press “Send” button to send the instant message out.
MOCET IP3092/IP3092L Communicator User Guide 6. Using Advanced Call Feature The Communicator advanced calling features are designed to work with the IP Commander app only. To use them, make sure that the IP Commander mode is properly configured in the app (see below) 6.1. Call Waiting The call waiting feature notifies the user on an active call of a new incoming call. You can disable the call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message.
MOCET IP3092/IP3092L Communicator User Guide 6.2. Intercom Call 6.2.1. Answering an Intercom Call By default, the IP phone allows incoming intercom calls to be automatically answered on your phone. If the intercom call comes into the phone while an active call is already present, the phone puts the active call on hold and answers the intercom call. 6.2.2.
MOCET IP3092/IP3092L Communicator User Guide 7. Phone Firmware Upgrade The Communicator supports several different ways to update its firmware (please refer to the table below). This is for system administrators or service providers. End users normally do not have to upgrade firmware by themselves. Please contact your Administrator or service provider for assistance.
MOCET IP3092/IP3092L Communicator User Guide 8. Using USB Devices with Your Phone The Communicator can support various accessories on the USB port including keyboards, WiFi adaptors, and memory devices. 8.1. USB Keyboard When attached, a USB keyboard can be used to operate the various features of the Communicator including the IM feature of IP Commander 8.2. USB WLAN Dongle To use a USB WiFi adaptor with the Communicator, you must use the supported device sold by MOCET.
MOCET IP3092/IP3092L Communicator User Guide 9.
MOCET IP3092/IP3092L Communicator User Guide 10. Glossary 10.1.
MOCET IP3092/IP3092L Communicator User Guide 10.2. Terminology 10/100BASE-T 802.1p 802.1q AGC A-law Auto answer Autodial Blocked Calls Call Completion Call Termination CDR IP Centrex CO CODEC It is a LAN transmission line specification stipulated by IEEE. Transmission speed is 10 or 100 Mbps and the modulation technique is base-band modulation. The cable uses unshielded twisted pair, similar to a telephone wire. 10BaseT is an IEEE standard (802.
MOCET IP3092/IP3092L Communicator User Guide Customer Premise Equipment DHCP DID Diff-Serv Direct inward dialing Diversity antenna DNS DSL DSP DTMF Ethernet G.711 The only part of the telecommunications system that the customer comes into direct contact with. Example of such pieces of equipment are: telephones, key systems, PBXs, voicemail systems and call accounting systems as well as wiring telephone jacks.
MOCET IP3092/IP3092L Communicator User Guide G.723.1 G.726 G.729 IEEE IP (Internet Protocol) IP address IP Centrex Jitter MAC 6.4/5.3 kbps MP-MLQ codec (low quality, low bandwidth, high processor load due to the compression) 40/32/24/16 ADPCM codec (good quality, medium bandwidth, low processor load) 8 kbps ACELP codec (medium quality, low bandwidth, high processor load) Institute of Electrical and Electronics Engineers, New York, www.ieee.org.
MOCET IP3092/IP3092L Communicator User Guide NAT Numbering plan PBX Peer-to-peer network POTS Proxy server PSTN QoS RJ-45 Router Network Address Translation: A network capability that enables a houseful of computers to dynamically share a single incoming IP address from a dial-up, cable or xDSL connection. NAT takes the single incoming IP address and creates new IP address for each client computer on the network.
MOCET IP3092/IP3092L Communicator User Guide RTP/RTCP SIP Subnetwork or Subnet TCP/IP TOS UDP VAD Real-Time Protocol/Real-Time Control Protocol(RTP / RTCP) : IETF specifications for audio and video signal management. Allows applications to synchronize and spool audio and video information.
MOCET IP3092/IP3092L Communicator User Guide VoIP VPN WAN WLAN Voice Over Internet Protocol: VoIP is based on the principal of transmitting digitized voice packets over networks. Basically, VoIP consists of converting voice signals into streams of digital packets and sending those packets of data through an IP-constructed network environment.
