Owner`s manual

TROUBLESHOOTING

PROBLEM: Filter life indicator is still red after installing a new filter.

POSSIBLE CAUSES: Filter life indicator was not reset.

SOLUTION: Perform reset sequence.

PROBLEM: Slow or uneven water flow.

POSSIBLE CAUSES: The filter has been installed for too long.

SOLUTION: Recommend replacement of the filter every six months.

Replace the filter.

PROBLEM: Slow or uneven water flow.

POSSIBLE CAUSES: The filter has become clogged.

SOLUTION: Replace the filter. Filter may be clogged with captured

contaminants. If problem persists call Moen’s PureTouch

Helpline at 1-877-DRINK-H2O (1-877-374-6542.)

PROBLEM: Electronic display doesn’t function.

POSSIBLE CAUSES: Dead battery.

SOLUTION: Replace battery.

PROBLEM: Water contains tiny black particles.

POSSIBLE CAUSES: New filters contain activated carbon, which is a harmless black powder.

SOLUTION: Turn on the faucet and allow the carbon particles to purge

from the filter. Turn off the faucet when the water is clear.

PROBLEM: Water has a chlorine taste and/or odor present.

POSSIBLE CAUSES: Filter is no longer removing chlorine from the water supply.

SOLUTION: Replace filter.

PROBLEM: Water has air bubbles and is cloudy.

POSSIBLE CAUSES: Air in system after installation or filter replacement.

SOLUTION: Will go away after water runs for a while.

PROBLEM: Faucet handle is loose.

SOLUTION: Tighten the Handle Retainer Ring by turning it clockwise.

Care and Maintenance

All that is needed to clean your faucet is a soft damp cloth. Moen does not

recommend the use of scour pads, cleansers or chemicals. The abrasive nature of

these substances could damage the faucet’s finish.

HELPLINE: 1-877-DRINK-H2O

(1-877-374-6542)

INS412A