Warranty Guide

comply with these cleaning instructions may void Moen's warranty.
Install this product with a certified backflow preventer, installed at the shower hose inlet, as required by the local plumbing code. Backflow
preventer shall be installed per the manufacturer's installation instructions. Consult a plumbing professional for backflow preventers and
the local plumbing code requirements. Third party certified to ASME A112.18.1/CSA B125.1 INS1294
Moen Incorporated
25300 Al Moen Drive
North Olmsted, Ohio 44070-8022
Five Year Limited Warranty
Moen products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original
consumer purchaser and parts of this product to be free from defects in material and workmanship during normal use, for (5) years from
date of purchase. A replacement for any defective part will be supplied free of charge for installation by you. Defects or damage caused
by the use of other than genuine Moen parts are not covered by this warranty. This warranty shall be effective from the date of purchase
as shown on the purchaser's receipt. Some states do not allow imitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
This warranty is valid for the original purchaser only and excludes product damage due to installation error, product abuse, or product
misuse, whether performed by a contractor, service company, or yourself. Moen will not be responsible for labor charges, and/or damage
incurred in installation, repair or replacement, nor for incidental or consequential damages.
Some states, provinces, and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may
vary from state to state, province to province, and nation to nation.
Moen Incorporated will advise you of the procedure to follow in making warranty claims. Simply write to Moen explaining the defect and
include proof of purchase and your name, address and telephone number. The address is: Moen Incorporated, 25300 Al Moen Drive,
North OImsted, OH 44070-8022, or call our toll-free consumer Helpline: 1-800-289-6636.
In Canada, write to Moen Inc., 2816 Bristol Circle, OakviIIe, Ontario L6H5S7 or call: Toronto: 905-829-3400; Rest of Canada:
1-800-465-6130, and ask for Product Service.
Warranty Information For Showerheads And Handhelds
One Year Limited Warranty
Moen products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original
consumer purchaser all parts of this product to be free from defects in material and workmanship during normal use, for (1) year from date
of purchase. A replacement for any defective part will be supplied free of charge for installation by you. Defects or damage caused by the
use of other than genuine Moen parts are not covered by this warranty. This warranty shall be effective from the date of purchase as
shown on the purchaser's receipt. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you.
This warranty is valid for the original purchaser only and excludes product damage due to installation error, product abuse, or product
misuse, whether performed by a contractor, service company, or yourself. Moen will not be responsible for labor charges, and/or damage
incurred in installation, repair or replacement, nor for incidental or consequential damages.
Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may
vary from state to state, province to province, and nation to nation.
Moen Incorporated will advise you of the procedure to follow in making warranty claims. Simply write to Moen explaining the defect and
include proof of purchase and your name, address and telephone number. The address is: Moen Incorporated, 25300 AI Moen Drive,
North Olmsted, OH 44070-8022, or call our toll-free consumer Helpline: 1-800-289-6636.
In Canada, write to Moen Inc., 2816 Bristol Circle, Oakville, Ontario L6H5S7 or call: Toronto: 905-829-3400; Rest of Canada:
1-800-465-6130, and ask for Product Service.
Warranty for Donner Branded Bath Accessories
Limited Warranty - If this product fails due to a defect in materials or workmanship within one year of original purchase, Creative
Specialties International, a division of Moen Incorporated (CSI) will replace it free of charge, postage-paid. Simply contact CSI at
1-800-882-0116 for replacement information. This warranty does not cover products which have been abused, altered, damaged,
misused, cut or worn. TO THE EXTENT PERMITTED BY LAW, CSI DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES
INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY: THIS WARRANTY IS YOUR SOLE REMEDY AND CSI SHALL NOT BE LIABLE FOR ANY DAMAGES,
WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHERWISE, INCLUDING LOST
REVENUES AND LOST PROFITS, ARISING OUT OF ANY THEORY OR RECOVERY, INCLUDING STATUTORY, CONTRACT OR
TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED OR IMPLIED WARRANTY, OR IN THE EVENT THAT ANY LIMITED
WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL CSI'S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE
OF THIS PRODUCT. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
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STATE AND PROVINCE TO PROVINCE.