Warranty Guide

Warranty for Moen Home Care Bath Safety Products
Limited Lifetime Warranty - If this product fails due to a defect in materials or workmanship at any time during the life of the product,
Creative Specialties International, a division of Moen Incorporated (CSI) will replace it free of charge, postage-paid. Simply contact CSI at
1-800-882-0116 for replacement information. This warranty does not cover products which have been abused, altered, damaged,
misused, cut or worn.
LIMITATION OF LIABILITY: OTHER THAN THE LIMITED LIFETIME WARRANTY STATED ABOVE, TO THE EXTENT PERMITTED
BY LAW, CSI DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES, INCLUDING ALL WARRANTIES OF
MERCHANTABILITLY AND/OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY IS YOUR SOLE REMEDY AND CSI
SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
EXEMPLARY, OR OTHERWISE, INCLUDING LOST REVENUES AND LOST PROFITS, ARISING OUT OF ANY THEORY OR
RECOVERY, INCLUDING STATUTORY, CONTRACT OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED OR IMPLIED
WARRANTY, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL CSI'S
ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES AND PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.
Warranty for MotionSense Products
Limited Lifetime Warranty - All finishes and non-electronic/mechanical components are covered by the Moen® Limited Lifetime
Warranty to the original consumer purchaser.
Electronics have a five-year warranty.
Warranty for Moen Branded Bath Accessories
Limited Lifetime Warranty - If this product fails due to a defect in materials or workmanship at any time during the life of the product,
Creative Specialties International, a division of Moen Incorporated (CSI) will replace it free of charge, postage-paid. Simply contact CSI at
1-800-882-0116 for replacement information. This warranty does not cover products which have been abused, altered, damaged,
misused, cut or worn.
LIMITATION OF LIABILITY: OTHER THAN THE LIFETIME LIMITED WARRANTY STATED ABOVE, TO THE EXTENT PERMITTED
BY LAW, CSI DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES, INCLUDING ALL WARRANTIES OF
MERCHANTABILITLY AND/OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY IS YOUR SOLE REMEDY AND CSI
SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
EXEMPLARY, OR OTHERWISE, INCLUDING LOST REVENUES AND LOST PROFITS, ARISING OUT OF ANY THEORY OR
RECOVERY, INCLUDING STATUTORY, CONTRACT OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED OR IMPLIED
WARRANTY, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL CSI'S
ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES AND PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS
MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE.
Moen Handshower and Slidebar Warranty
Moen® products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original
consumer purchaser all parts of this product to be free from defects in material and workmanship during normal use, for (1) year from date
of purchase. A replacement for any defective part will be supplied free of charge for installation by you. Defects or damage caused by the
use of other than genuine Moen parts are not covered by this warranty. This warranty shall be effective from the date of purchase as
shown on the purchaser's receipt. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you.
This warranty is valid for the original purchaser only and excludes product damage due to installation error, product abuse, or product
misuse, whether performed by a contractor, service company, or yourself. Moen will not be responsible for labor charges, and/or damage
incurred in installation, repair or replacement, nor for incidental or consequential damages.
Some states, provinces, and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may
vary from state to state, province to province, and nation to nation. Moen Incorporated will advise you of the procedure to follow in making
warranty claims. Simply write to Moen explaining the defect and include proof of purchase and your name, address and telephone
number. The address is: Moen Incorporated 25300 Al Moen Drive, North Olmsted, Ohio 44070-8022, or call our toll-free consumer
Helpline: 1-800-289-6636.
In Canada, write to Moen Inc., 2816 Bristol Circle, Oakville, Ontario L6H5S7 or call: Toronto, 905-829-3400: Rest of Canada,
1-800-465-6130, and ask for Product Service.
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