Warranty

HOW TO INSTALL HARDWOOD PLANKS
OWNER/INSTALLER RESPONSIBILITY
Beautiful hardwood flooring is a natural product and therefore, not perfect. Our flooring
is manufactured in accordance with accepted industry standards which permit a defect
tolerance not to exceed 5%. The defects maybe natural or that of the manufacturing.
Prior to installation of any hardwood flooring product, the installer must determine that
the job-site environment and the sub surfaces involved, meet or exceed all
requirements as stipulated in installations instructions. The hardwood declines any
responsibility for job failure resulting from or associated with sub surface of job-site
environment deficiencies. The installer/owner has final inspection responsibility as to
grade, manufacture and factory finish. He must use reasonable selectivity and hold out
or cut off pieces with glaring defects whatever the cause. Use of stain or filler or putty
stick for defect correction during installation should be accepted as normal procedure.
When hardwood flooring is ordered, 5% must be added to the actual square footage for
tolerated defects and the waste due to the cuts. Should an individual piece be doubtful
as to grade, manufacture or factory finish, the installer should not use the piece.
ONCE INSTALLATION HAS BEEN COMPLETED, ANY INQUIRY FOR COMPLAINTS
WILL AUTOMATICALLY BE REJECTED BY THE MANUFACTURER.
Tools Required: Power Nailer, Claw Hammer, Nail Punch, Mallet, 7 or 8D Nails, Tape
Measure, Mitre Saw and/or Circular Saw and/or Handsaw, Chalk line, Wax Stick.
PREPARING THE SURFACE
1. Open the package and leave the boards in the room for 72 hours.
2. Clean the surface and make sure it is dry.
3. lnstall the boards on a code approved subfloor.
4. If you are installing the boards directly over a wood or slat surface, sand rough areas
and nail.
5. If installing over old flooring, lay the new planks perpendicular to the old planks.
6. To install it in the same direction, cover old flooring with the plywood and secure it
with 7D nails.
SUBFLOOR REQUIREMENTS (including O.S.B.)
NOTE: Do not install over radiant heating.
3/4" (19 mm) solid strip and plank are for nail-down installation only. It requires a
plywood or O.S.B. subfloor over joists. Do not nail over particleboard or products of a
similar nature as you will void your warranty. If you already have a particleboard
subfloor, you must install a minimum of 5/8" (16 mm) thick plywood or O.S.B. subfloor
before installing your hardwood floor.
In order for your warranty to be valid, it requires the following guidelines:

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