User's Manual

8
8
YOUR TWO YEAR
GUARANTEE
It is important to retain the
r
etailers receipt as proof of
p
urchase
. S
taple your receipt
to this back cover for future
reference.
P
lease quote the following
information if the product
develops a fault. These
n
umbers can be found on the
b
ase of the product.
Model no.
Serial no.
All Morphy Richards products
are individually tested before
leaving the factory. In the
unlikely event of any appliance
proving to be faulty within 28
days of purchase it should be
returned to the place of
purchase for it to be replaced.
If the fault develops after 28
days and within 24 months of
original purchase, you should
contact the Helpline number
quoting Model number and
Serial number on the product,
or write to Morphy Richards at
the address shown.
You may be asked to return a
copy of proof of purchase.
Subject to the exclusions set
out below (see Exclusions) the
faulty appliance will then be
repaired or replaced and
dispatched usually within 7
working days of receipt.
If you suspect a fault, follow
the simple checks detailed
below before retrying the
a
ppliance or calling the
helpline.
•
Check the filters for blockages.
• Check the tools / tubes for
blockages.
•
Check the plug is firmly in the
socket is working by trying
another appliance.
•
Check the fuse in the plug.
If for any reason this item is
r
eplaced during the 2 year
guarantee period, the
guarantee on the new item will
be calculated from original
purchase date. Therefore it is
vital to retain your original till
receipt or invoice to indicate
the date of initial purchase.
To qualify for the 2 year
guarantee the appliance must
have been used according to
the instructions supplied.
Exclusions
Morphy Richards shall not be
liable to replace or repair the
goods under the terms of the
guarantee where:
1 The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturers
recommendations or where the
fault has been caused by
power surges or damage
caused in transit.
2 The appliance has been used
on a voltage supply other than
that stamped on the products.
3 R
epairs have been attempted
by persons other than our
service staff (or authorised
d
ealer).
4 Where the appliance has been
used for hire purposes or non
d
omestic use.
5 Morphy Richards are not liable
to carry out any type of
s
ervicing work, under the
g
uarantee.
6 The guarantee excludes
c
onsumables such as some
filters.
• This guarantee does not confer
any rights other than those
expressly set out above and
does not cover any claims for
consequential loss or damage.
This guarantee is offered as an
additional benefit and does not
affect your statutory rights as a
consumer.
• This guarantee is valid in the
UK and Ireland only.
Morphy Richards products are intended for household use only.
Morph
y Ric
har
ds has a polic
y of continuous impr
o
v
ement in product quality and
design. The company, therefore reserves the right to change the specification of its
models at any time.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helpline (office hours)
UK 0870 060 2604
Republic of Ireland 1800 409119
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For electrical products sold within the
European Community. At the end of the
electrical products useful life it should
not be disposed of with household
waste.
Please recycle where facilities e
xist.
Check with your Local Authority or
retailer for recycling advice in your
country.
V
C71064 MUK Rev 2 05/07
71064 Rev1 18/5/07 10:55 am Page 8