User Guide Modem 3460

3460 Fast’R
5-4
Cannot
establish a
connection
Check the disconnect
code (AT&V)
Based on the disconnect reason,
take the appropriate action.
Check the modulation
configuration:
•Mod (AT
*
MM)
• Max Rate (AT
*
MX)
• Min Rate (AT
*
MN)
Ensure that Mod=V.34 Auto
(ATT
*
MM0) or V.32bis Auto
(AT
*
MM2).
Ensure that the local and remote
modem modulation modes are
compatible.
Check the EC/DC
Mode option.
Ensure Mode=AutoRel
(AT
*
SM3) on the local and
remote modems.
Communication
package
displays On-
line status
before calling
or answering
Check DCD (AT&C). If DCD is not Normal, issue
AT&C1 command.
A call is
established but
not maintained
Read the disconnect
code.
Based on the disconnect reason,
take the appropriate action.
Cannot hear
connection
sounds (stand-
alone modems)
Check Speaker option
(ATM).
If the speaker is not on, turn it
on (ATM2).
Check Volume option
(ATL).
Adjust volume.
Table 5-1. Troubleshooting the 3460 Fast’R Modem
Problem Diagnosis/Test Possible Solution