Product guide

30 Troubleshooting
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Press and
hold Power/Lock , then touch
Restart , or remove the
back cover and battery (“Assemble & charge” on page 3),
then replace and turn on your phone as usual.
Service & repairs
If you have questions or need assistance, we’re here to
help.
Go to www.motorola.com/repair
(United States) or
www.motorola.com/support
(Canada), where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at:
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).