Specifications

Troubleshooting - 67
Problem Solution
My phone will not send
voicemail commands,
passwords, or other
codes.
Your phone sends commands and passwords as
DTMF tones. You can set your phone’s DTMF
tones to be Long, Short, or Off. If you have trouble
sending numbers, try changing the DTMF setting:
1
From the idle display, press:
> Settings
> Other Settings
> Initial Setup > DTMF
2
Press to scroll to Long or Short
(some analog networks may not
recognize short tones).
3
Press SELECT )( to select the
desired feature.
My phone’s display is too
dark.
Use the Contrast feature to change the level of
contrast in your display. See the relevant section.
The background lighting
is too high/low.
Use the Backlight display feature to change the
level of the backlight.
The phone won’t turn off. Make sure that the Power Off Delay is set to zero.
I can not turn the phone
off with the POWER OFF
key and switching the
power switch to OFF.
Press and hold the Voice Activation key and the
volume down key for one second.
I am unable to record a
VoiceNote
TM
, voice name,
or voice shortcut.
Try moving to a quieter location to make your voice
recording. Speak directly into the phone in a
normal tone of voice.
I plugged the data cable
into my phone but my
phone did not beep. How
do I know if the data cable
is ready to go?
The beep indicates that you are set up correctly. If
you did not hear a beep, make sure that both ends
of the data cable are connected - the smaller end
to your phone and the larger end to your computer.
Also, your computer may have deactivated the port
to save power. Try opening an application that
uses the port, like a fax or dial-up application, to
automatically activate the port.