Quick Start Guide
Table Of Contents
- Most users will connect a WiFi router to the MB8611. This connection may be made initially, before activating the cable modem, or it may be done after the cable modem has been activated. A wireless router lets multiple devices (computers, smartphones,...
- 1. The cable modem and the router should both be powered off.
- 2. Plug one end of the cable modem’s Ethernet cable into the Ethernet jack of your modem and plug the other end of the cable into the router’s WAN port. (You may need to disconnect the cable from your computer first.)
- 3. Power-up the cable modem. Wait for the ONLINE light ( or ) to be solidly lit.
- 4. Power-up the router. Wait for the router to complete its power-up sequence.
- 5. The Ethernet port light on your modem should be lit to show the Ethernet connection to your router. Note the color will be white for 100BT, green for 1 Gig Ethernet, and blue for 2.5Gig Ethernet.
- 6. Follow your router’s instructions for setting up the router and connected devices.
- If you haven’t already activated your Internet service, do that now. (See Prepare to activate on page 5.) Using a computer or other device connected to the router, try connecting to the Internet. If it works, Congratulations! Installation is complete.
- Troubleshooting Tips
6
For Comcast XFINITY Users Only:
If the activation page does not appear, please go to
www.xfinity.com/activate for more information and to
activate your modem.
Here is a list of phone numbers for some major cable service
providers. (Note that this list is subject to change.)
Comcast Xfinity
1 (800) 934-6489
Cox
1 (877) 206-4210
Bright House (Spectrum)
1 (855) 222-0102
Sparklight (Cable One)
1 (877) 692-2253
Charter Spectrum
1 (855) 757-7328
MediaCom
RCN
1 (844) 987
-3260
1 (800) 746-4726
Altice Suddenlink
1 (877) 794-2724
Time Warner (Spectrum)
WOW!
1 (855) 707
-7328
1 (800) 343-2076
Once your MB8611 is activated either online or by phone, your
service provider will provision your MB8611 service. Typically
this takes less than 5 minutes, but in some cases this may
take 30 minutes or longer to complete.
Once you have activated, you should have Internet access for
whatever’s plugged into your cable modem.
Congratulations!
If your cable modem is NOT working, see Troubleshooting
Tips below.
Note: You can connect this device to a WiFi router,
computer, Internet capable TV, game station, or other
Ethernet-capable device.
This product does not include
a router, WiFi, or telephone capability.