User guide

Maintenance & Troubleshooting 7 - 5
Bluetooth Connection
Table 7-2 Troubleshooting Bluetooth Connection
Problem Cause Solution
Mobile computer
cannot find any
Bluetooth devices
nearby.
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a range
of 10 meters.
The Bluetooth device(s)
nearby are not turned on.
Turn on the Bluetooth device(s) you wish to find.
The Bluetooth device(s)
are not in discoverable
mode.
Set the Bluetooth device(s) to discoverable mode. If
needed, refer to the device’s user documentation for help.
Mobile computer
keeps powering
down to protect
memory contents.
The mobile computer’s
battery is low.
Recharge the battery.
When trying to
connect a Bluetooth
phone and mobile
computer, the phone
thinks a different
mobile computer
(that I previously
paired with the
phone) is used.
The phone remembers
the name and address of
the mobile computer it
last paired with via the
Bluetooth radio.
Manually delete the pairing device and name from the
phone. Refer to the phone’s user documentation for
instructions.
There is a delay
during a resume
from suspend.
This is the normal
behavior.
No solution required.