User guide

7 - 8 MC909X User Guide
Mobile computer has
successfully
connected through
the cradle, but no
data is being
transmitted over the
connection.
Data is being
transferred over the
S24 radio link.
Temporarily disable the radio link to force data transmission
through the cradle. Tap the wireless LAN icon from the systray.
Enter an in-valid value in the ESSID: text box and tap the
OK
button. Power cycle the mobile computer. Verify that your radio
link has been disabled (the wireless LAN icon has a red box
with an “!” on it).
Once you have completed your data transmission, re-enable
your radio link.
All Communication
Status LEDs are
flashing red.
The unit could not
configure itself, or it
has lost the lease on
its IP address.
Connect the unit to an Ethernet network with a correctly
functioning DHCP server.
Failed automatic
cradle configuration
via local DHCP
service.
Connect a properly configured DHCP server or DHCP relay
agent to the subnet, and power cycle the cradle. Check the
DHCP server log to verify that the cradle is receiving a
response to its DHCP request.
The Ethernet link
may be down.
Ensure the ethernet cable is connected to an active hub.
Communication
Status LED does not
light up.
Mobile computer has
been inserted
incorrectly into the
cradle.
Remove, wait a minute, and then reinsert the mobile computer,
ensuring it fits snugly onto the connector at the bottom of the
cradle.
Cradle is not
receiving power.
Ensure the power supply is securely connected and receiving
power.
Table 7-4 Troubleshooting the Four Slot Ethernet Cradle (Continued)
Symptom Cause Solution