SURFboard Cable Modem Manual

B
SB6141 DOCSIS 3.0 Cable Modem User Guide iii
582613-001-a
Contents
Safety and Regulatory Information ...................................................................................................................... i
Getting Started ...................................................................................................................................................... 1
Inside the Box ......................................................................................................................................................... 1
Minimum System Requirements ............................................................................................................................ 1
Contact Information ................................................................................................................................................. 1
Product Overview .................................................................................................................................................. 2
Front Panel .............................................................................................................................................................. 2
Rear Panel ............................................................................................................................................................... 3
MAC Label ............................................................................................................................................................... 3
Connecting the Modem ........................................................................................................................................ 4
Testing the Connections ......................................................................................................................................... 4
Wall Mounting the Modem ..................................................................................................................................... 5
Wall Mounting Template ......................................................................................................................................... 6
Connecting to the Internet ................................................................................................................................... 7
Configuring TCP/IP for Windows 7 ......................................................................................................................... 7
Configuring TCP/IP for Windows Vista .................................................................................................................... 8
Configuring TCP/IP for Windows XP ....................................................................................................................... 8
Renewing the IP Address in Windows 7 or Vista ................................................................................................... 9
Renewing the IP Address in Windows XP .............................................................................................................. 9
Verifying the IP Address in Windows 7 or Vista ...................................................................................................... 9
Verifying the IP Address in Windows XP .............................................................................................................. 10
Monitoring Your Modem .................................................................................................................................... 11
Starting the Modem Configuration Manager ........................................................................................................ 11
Restoring Your Modem Settings ........................................................................................................................... 12
Troubleshooting .................................................................................................................................................. 13
Solutions ................................................................................................................................................................ 13
Front Panel Icons and Error Conditions ................................................................................................................. 14
Product Specifications ........................................................................................................................................ 15
Warranty Information ......................................................................................................................................... 17