Owner Manual

Installation and Operational Manual
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Designer Collection
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Acrylic Freestanding Tubs
17 / mtibaths.com
MTI Residential Warranty
This warranty is effective for MTI Designer Collection acrylic freestanding air bath and soaking tubs
manufactured after January 1, 2006, and is in lieu of all other warranties.
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Lifetime Bath Warranty
Shell: MTI Baths (MTI) warrants the acrylic shell against defects in material and workmanship for the lifetime of
the product to the original purchaser. Variations in resin/fiberglass thickness on the underside of the bath are not
considered defects and do not affect the performance, integrity or quality of the product.
Air Bath: The non pro-rated warranty covers the blower against defects in material or workmanship. All other
hydrotherapy components included in MTI packages are subject to the MTI Two-Year parts warranty.
Two-Year (Parts Only) Warranty: MTI warrants Designer Collection hydrotherapeutic system components included
in hydrotherapy packages for two years against defects in material or workmanship. Also warranted for two years are
optional therapies that are not otherwise specified under the one-year terms of warranty. If a control box or keypad is
deemed defective within the two year period, MTI will send replacement parts at no charge.
Radiance
®
and Chromatherapy: MTI warrants optional Radiance and Chromatherapy for two-years, parts only, against
manufacturing defects. In the unlikely event that the electrical heating grid for the Radiance® fails within the two-year
period, MTI Baths’ only obligation is to refund the purchase price of the Radiance system to the original product owner.
Proof of purchase required.
One-Year (Parts Only) Warranty
Stereo H
O
®
: MTI warrants the transducer(s) for one-year against manufacturing defects to the original product owner.
Replacement parts shall assume the remaining warranty period of the parts replaced, are subject to availability, and may
differ from those originally supplied. Changes in materials, parts or specifications are not valid reasons for product refusal
or replacement under warranty claims.
Warranty Performance: Replacement parts and/or repair services authorized under the terms of this warranty will result
in the issuance of a service order number. There will be no charge for necessary repair parts, materials, labor, or related
freight costs under the terms of this warranty. Labor or any costs associated with gaining access for repair are specifically
excluded from warranty. No payment for services rendered will be made by MTI Baths without an MTI authorized service
order. To obtain service for any malfunction or defect, contact MTI’s Technical Service & Warranty Department in writing
within 10 days of the discovery of the problem. Proof of purchase must be provided. Other support materials may be
requested to assist technicians with problem and warranty assessment. MTI reserves the right to inspect the malfunction
or defect on site and repair or replace the unit at our discretion.
Warranty Extent & Limitations: Warranty coverage begins on date of purchase regardless of installation date. The
warranty registration card must be mailed to MTI Baths at 670 N. Price Rd. Sugar Hill, Georgia 30518 or completed online
at mtibaths.com/support/online-warranty within one hundred twenty days from purchase.
This warranty is product specific and extends only to the original consumer/purchaser of the MTI Baths product. Original
purchase and installation must be within the boundaries of the continental USA*. The warranty terminates after transfer of
ownership or if the product is installed or relocated outside the boundaries of the
continental USA* by the original consumer/purchaser prior to the expiration of the warranty period. Installation must
be in an indoor, climate-controlled, residential environment. The unit must be installed and operated according to the
instructions contained in the installation and owner’s manual.
Proper drain and valve installation is the responsibility of the installer. MTI’s warranty does not cover leaks associated with these
features.