User's Manual

Table of Contents
Multi-Tech Systems, Inc. MT5656ZDX User Guide 3
Contents
Chapter 1 - Introduction ................................................................................................................................................. 4
Product Description ................................................................................................................................................ 4
Chapter 2 - Hardware Installation ................................................................................................................................... 5
Ship Kit Contents .................................................................................................................................................... 5
You Supply ............................................................................................................................................................. 5
Safety Warnings ..................................................................................................................................................... 5
Technical Specifications ............................................................................................................................................. 6
Overview – Connecting the Modem to Your System ............................................................................................. 8
Voice Connections (Voice option only)................................................................................................................. 10
Installing the Modem Driver .................................................................................................................................. 11
Connecting to the Internet .................................................................................................................................... 12
Dial-Up Networking............................................................................................................................................... 12
Chapter 3 - Operation ............................................................................................................................................... 13
About the LED Indicators ..................................................................................................................................... 13
Configuring Your Software ................................................................................................................................... 14
Configuring Your Modem ..................................................................................................................................... 14
Chapter 4 - AT Commands ....................................................................................................................................... 15
See Commands Reference Guides ...................................................................................................................... 15
Chapter 5 - Troubleshooting .................................................................................................................................... 16
None of the Indicators Light Up ............................................................................................................................ 16
The Modem Does Not Respond to Commands ................................................................................................... 17
The Modem Dials But Cannot Connect ................................................................................................................ 18
The Modem Disconnects While Online ................................................................................................................ 19
The Modem Cannot Connect When Answering ................................................................................................... 19
There Are Garbage Characters on the Monitor .................................................................................................... 19
The Modem Doesn’t Work with Caller ID ............................................................................................................. 19
Appendix A – Regulatory Compliance .................................................................................................................... 20
Appendix B – Installing a Modem in Linux ............................................................................................................. 22
Appendix C – Upgrading the Modem ...................................................................................................................... 23
Upgrade Overview ................................................................................................................................................ 23
Step 1: Identify the Modem Firmware ....................................................................................................... 23
Step 2: Identify the Current Firmware Version.......................................................................................... 23
Step 3: Download the Upgrade File .......................................................................................................... 24
Step 4: Extract the Upgrade Files ............................................................................................................. 24
Step 5: Upgrade the Modem’s Firmware .................................................................................................. 24
Step 6: Restore Your Parameters ............................................................................................................. 24
Appendix D – Waste Electrical and Electronic Equipment Directive (WEEE) .................................................... 25
Appendix E – RoHS .................................................................................................................................................. 26
Restriction of the Use of Hazardous Substances (RoHS).................................................................................... 26
Index ............................................................................................................................................................................ 28