Multitech CC9648 : User guide : Page 21

3 Warranty, Service, and Technical Support

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Technical Support

Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of

your Multi-Tech product. If you have any questions about the operation of this unit, please call (800) 972-

2439 (USA and Canada) or (612) 785-3500 (local and international). Please record CC9648 information in

the spaces provided below, and have it available when you call. If your CC9648 requires service, the techni-

cal support specialist will guide you on how to send it in.

Recording Product Information

Please record the following information about your CC9648 to help Technical Support answer your questions.

(The same information is requested on the Warranty Registration Card.)

Model no.:_____________________________________________________________________

Serial no.: _____________________________________________________________________

MultiModemManager software version ________________________________________________

RASExpress software version _______________________________________________________

Datacomm software version:________________________________________________________

FAX software version: ____________________________________________________________

Other software version: ___________________________________________________________

Please note the status of your CC9648 in the space below before calling Technical Support. This includes

the LED indicator, screen messages, diagnostic test results, problems with a specific application, etc.

____________________________________________________________________________