Installation guide

36
G.711 Pass Through Configuration
This section describes how to setup the ShoreTel for G.711 Pass Through faxing. Use this only if T.38 isn’t supported on
the ShoreTel Switch. Make sure that T.38 is not listed in the Codec Lists used on the Site.
Create Custom Codec List
1. Login to ShoreWare Director and go to Administration > Call Control > Codec Lists.
2. Click the site name where the users will use the fax service. In the image, this is Headquarters .
3. Enter a Name for the custom Codec List
4. Add PCMU/8000 to the Codec List Members if not already included.
5. Make sure T.38 is NOT in the Codec List Members.
6. Add other codecs to the Codec List Members as needed.
Note: We recommend limiting the codecs to only what is needed. We also recommend including either
PCMU/8000 (G.711 Mu-Law) or PCMA/8000 (G.711 A-Law), but not both.
7. Click Save to save the changes made to the Codec List.