Installation guide

Overview
The FaxFinder fax server is a network-attached device that replaces legacy paper-based fax machines and allows users
to send and receive faxes electronically. The FaxFinder can be set up with the ShoreTel system in one of two ways:
Application 1: Fax Redirect - One Main Number for Both Voice and Fax
Application 2: User with a Unique Voice Extension and a Unique Fax Extension
All inbound faxes can be forwarded to the FaxFinder where they can be routed to a user’s email inbox, a network
share, or a network printer. Outbound faxes can be submitted via three methods, Multi-Tech’s print to fax client (for
Windows), a web browser, or any existing email client. FaxFinder fax servers combine quality hardware and software
designed to integrate with existing and new telephony systems and IP-based networks, providing reduced costs while
enhancing productivity by sending and receiving faxes using existing email and network resources.
Features and Benefits
 Replaces legacy paper-based fax equipment and expensive online subscription services
 Centralizes fax operations to the IT server room
 Supports industry-specific regulations, such as HIPAA and SOX
 Integrates fax with other applications using the open-source web services API
 Send outbound faxes electronically using client software (included), web interface, or existing email client
 Route inbound faxes to email inbox, network folder, or network printer
 Manage network settings and fax settings using administrative software
FaxFinder with ShoreTel Voice Switch
When connected to ShoreTel Voice Switch, the FaxFinder functions as a network fax server with two-way fax
service. Multiple extension numbers (DID numbers) are dedicated to incoming fax traffic which is routed to
FaxFinder. FaxFinder converts the incoming faxes into graphic files that can be sent as email attachments, to a
network share, to a printer, or to trash. Because faxes can be delivered as email, the fax recipient can be at any
reachable email address. For example, a sales person can receive faxes while traveling by using a regular company
fax number and picking up the email messages remotely. Each fax-dedicated extension number can be associated
with a particular email address.
FaxFinder IP Fax Server (FF240-IP)
The FaxFinder IP is a 2-channel SIP Trunk based fax server, which can be upgraded to a 4-, 6-, or 8-channel server
based on an organization’s needs. The SIP Trunk implementation is SIP via UDP, supporting T.38 and G.711 media.
DID information can be in the “SIP To” header or the“SIP Diversion” header.
FaxFinder Analog Fax Servers (FFx40)
The FaxFinder analog fax server is available as a 2-port (FF240), 4-port (FF440), or 8-port (FF840) model, ideal for
use in applications that include POTS lines, IP Phone systems with analog station ports, and legacy phone systems.
Analog fax models can be expanded up to 24-ports using the FaxFinder Expansion Modules (FFEX8 and FFEX16).
DID information is obtained via detecting DTMF tones passed to the FaxFinder by the PBX.