Installation manual

Chapter 4 - Service, Warranty and Tech Support
51
4.4 About the Multi-Tech BBS
Multi-Tech Systems maintains a Bulletin Board Service ( BBS ) for its
customers. The information available via the BBS includes: new
product information, product upgrade data, problem solving tips, and
a message service for you to leave questions for which you would
like additional information. The phone number for the Multi-Tech
BBS is [phone] or [phone] (U.S.A. and Canada).
The BBS can be accessed by any asynchronous modem operating
at speeds of 28,800-1200 bps (V.34 and downward compatible) with
a setting of word length of 8 bits, 1 stop bit, and no parity.
4.4.1 How to Use the Multi-Tech BBS
To use Multi-Tech's BBS, perform the following steps.
1. Dial our BBS at 1-800 392-2432 (U.S.A. and Canada) or 612-
785-3702 (International).
2. Set your computer or communications program to "8N1" , and to
emulate ANSI (e.g., with MultiExpress software, press ALT-S
and choose "ANSI").
3. At the prompt, type your first name, last name, password, then
hit RETURN. If you are a first time caller, after you hit RETURN
the BBS asks if your name is spelled correctly. If you say yes,
our questionnaire is displayed. You can use our BBS on your
first call.
4. There are four BBS areas: the Main Menu, the Files Menu,
Bulletins (from the main Menu), and the Message Menu. All
Bulletins are Menu-driven. To read the Bulletins, enter the
number of the bulletin you wish to read.
5. File Menu: from the Main Menu, type F: and the Files are
displayed. If you want a list of directories, type L (list directory)
and then type L again for a list of all directories. If you do not
type the second L , you will list all of the files on the BBS. At the
list of the directories, select the number of directories required. A
list of files and a description for each of the files is displayed.
Select a file that you would like to download; if you already know
the file name, type D at the Files Menu to download the selected
file(s). Press V to view a text file.