Multitech MA3a : User guide : Page 37

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Chapter 5 - Warranty, Service and Tech Support

Tech Support

Multi-Tech has an excellent staff of technical support personnel available to help you get the most

out of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-

800-972-2439. Please fill out the MultiArray information (below), and have it available when you

call. If your MultiArray requires service, the tech support specialist will guide you on how to send

in your MultiArray (refer to the next section).

Recording MultiArray Information

Please fill in the following information on your Multi-Tech MultiArray. This will help tech support in

answering your questions (the same information is requested on the Warranty Registration link

listed above).

Model No.: _________________________

Serial No.: _________________________

The model and serial numbers are on the bottom of your MultiArray chassis.

Please note the type of external link device that is connected to your ProxyServer before calling

tech support. Also, note the status of your MultiArray including, screen messages, diagnostic test

results, problems with a specific application, etc. Use the space below to note the MultiArray

status:

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