Owner`s manual

4 - Troubleshooting

The Software Does Not Control the Modem

Properly or Can Not Detect the Modem

S: Make sure the software has been set up

correctly. Check the initialization string and dial

string.

C: Some TSRs (programs that stay in memory

after they are loaded) may conflict with the

communications software.

S: Try starting your computer without loading any

TSRs.

The Characters on the Screen Are Doubled

C: Both the modem and the software have the

echo feature turned on.

S: Since only one needs an echo, turn the

software echo feature off.

C: The remote modem is echoing your typed

characters.

S: Type

ATE1

then Enter at the command line.

Then turn off the software echo feature.

No Text Appears on the Screen in Data Mode

C: The remote modem is not echoing your typed

characters.

S: Type

ATE0

then press Enter at the command

line. Then turn the software echo feature on.

C: Your software may not be set to use Full Duplex

or the remote modem may not be set to use Full

Duplex either.

C: The remote modem may be waiting for you to

type a command before it will reply with text.

No Text Appears on the Screen When in

Command Mode

S: If you can’t see the characters you are typing,

then type

ATE1

then press Enter.