Specifications

Chapter 6. Message Database
The 'Status' table is a static table; it contains definitions for each status. Each status is described by
a separate record:
Direction Description
0 Undefined
1 Received / Not processed.
Message has just received and will be processed soon.
2 Received / Processed
Message has been processed.
3 Received / Processing failure
Message has been processed but there was an error during
processing. Check the 'Trace' field of the Message for
additional information (for instance: line number in the
script where the error occurred).
4 Outgoing / Scheduled
Message is scheduled for a later date/time. As soon as the
time has elapsed, the service will set the status to Pending
(5) to deliver the message to the channel responsible for
sending the message.
5 Outgoing / Pending
Message status has changed from Scheduled into Pending; this
means that it is time to send the message. The message has
been delivered to the channel that is responsible for sending
the message.
6 Submitted / Waiting for ACK
Message has been submitted successfully, but the channel
properties require an acknowledge. The channel successfully
sent out the message to the recipient but has not received an
acknowledgement yet.
7 Send Failed / Generic Error
The service tried to send out the message, but didn’t succeed.
Check the 'Trace' field of the Message for additional
information.
8 Send Failed / Message undeliverable
The service tried to send out the message, but could not
deliver the message. Check the 'Trace' field of the Message
for additional information.
9 Send Failed / NACK received
The service successfully submitted the message to the
provider, but a negative acknowledgement was received. The
negative acknowledgement was provided by the provider. This
happens for instance when an SMS number has a valid format but
the recipient does not exist on the mobile network.
Check the 'Trace' field of the Message for additional
information.
10 Send Failed (ACK expired)
The service successfully submitted the message to the
provider, but there was no positive/negative acknowledgement
within a certain period (configurable).
11 Sent
Message was sent successfully.
12 Delivered (ACK received)
255 For internal use only
NOTE: There are two status values that look similar but are slightly different: Sent and
Delivered (ACK received).
Sent means that the message was successfully submitted, but – according to the
properties of the Channel – no acknowledgement was required.