MFX-4555/5555 Professional Edition User's Guide D E P L O Y. D U P L I C AT E . D I G I T I Z E . D E L I V E R .
features of your new laser MFP Thank you for purchasing this multifunctional product. Your machine provides printing, copying, scanning, and faxing functions. With the machine, you can: SPECIAL FEATURES Some features are optional. Please check the specifications sections. (See "Specifications" on page 112.) Print with excellent quality and speed • You can print with a resolution of up to 1200 dpi Effective output. See Software section.
FEATURES BY MODELS The machine is designed to support all of your document needs – from printing and copying, to more advanced networking solutions for your business. Basic features of this machine include; FEATURES USB 2.
FINDING MORE INFORMATION You can find information for setting up and using your machine from the following resources, either as a print-out or onscreen. Quick Install Guide Provides information on setting up your machine and this requires that you follow the instructions in the guide to prepare the machine.
safety information IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and signs in this user manual mean: Hazards or unsafe practices that may result in severe personal injury or death. WARNING Hazards or unsafe practices that may result in minor personal injury or property damage. CAUTION CAUTION To reduce the risk of fire, explosion, electric shock, or personal injury when using your laser MFP, follow these basic safety precautions: Do NOT attempt. Do NOT disassemble.YTU Do NOT touch.
13. Unplug the machine from the telephone jack, PC and AC wall outlet and refer servicing to qualified service personnel under the following conditions: • When any part of the power cord, plug or connecting cable is damaged or frayed. • If liquid has been spilled into the machine. • If the machine has been exposed to rain or water. • If the machine does not operate properly after instructions have been followed. • If the machine has been dropped, or the cabinet appears damaged.
OZONE SAFETY During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, request your nearest Samsung dealer. MERCURY SAFETY Contains Mercury, Dispose According to Local, State or Federal Laws.(U.S.A.
RADIO FREQUENCY EMISSIONS FCC Information to the User This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service, providing that they: a) promptly notify the customer.
DECLARATION OF CONFORMITY (EUROPEAN COUNTRIES) Approvals and Certifications The CE marking applied to this product symbolizes Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/ 68/EEC Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of the member states related to low voltage equipment.
ORIGINAL SSLEAY LICENSE Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
11
contents 1 4 INTRODUCTION 18 GETTING STARTED 25 LOADING ORIGINALS AND PRINT MEDIA 31 12 Features of your new laser MFP Safety Information 18 18 18 19 20 20 20 20 20 21 21 22 22 22 23 24 24 24 Printer overview Front view Rear view Control panel overview Introducing the touch screen and useful buttons Touch screen Machine Setup button Job Status button Power Saver button Interrupt button Understanding the Status LED Menu overview Main screen Machine Setup button Job Status button Supplied software P
contents COPYING 39 SCANNING 47 39 39 39 40 40 40 40 41 41 42 42 42 42 42 43 43 43 44 44 44 45 45 45 45 45 46 46 46 46 Understanding the Copy screen Basic tab Advanced tab Image tab Copying originals Changing the settings for each copy Changing the size of originals Reducing or enlarging copies Copying on both sides of originals (Duplex) Deciding the form of copy output (Collated / Staple) Selecting the type of originals Changing the darkness Using special copy features ID card copying Copying ID with
55 55 55 55 BASIC PRINTING 56 FAXING (OPTIONAL) 57 14 Scan to Edge Quality File Format Scan Preset 56 56 Printing a document Canceling a print job 57 57 57 58 58 58 58 58 59 59 59 59 60 60 60 60 60 60 60 61 61 61 61 61 61 61 61 61 62 62 62 62 63 63 63 63 63 63 64 64 65 65 65 65 65 66 Preparing to fax Understanding the Fax screen Basic tab Advanced tab Image tab Sending a fax Setting the fax header Sending a fax Sending a fax manually (On Hook Dial) Automatic resending Redialing the last number Dela
contents USING USB MEMORY DEVICE 67 MACHINE STATUS AND ADVANCED SETUP 72 MAINTENANCE 80 66 66 66 66 66 Forwarding a sent fax to other destination by an email Forwarding a received fax to other destination by an email Forwarding a sent fax to other destination by server Forwarding a received fax to other destination by server Setting up the end Fax tone 67 67 67 68 68 68 68 68 68 68 69 69 69 69 69 69 70 70 70 70 70 70 70 71 71 About USB memory Understanding the USB screen Plugging in a USB memory d
TROUBLESHOOTING 86 ORDERING SUPPLIES AND ACCESSORIES 107 INSTALLING ACCESSORIES 109 16 81 82 82 82 82 82 82 83 83 84 85 85 85 Cleaning the scan unit Maintaining the Toner cartridge Toner cartridge storage Handling instructions Use of non-Muratec and refilled toner cartridge Estimated cartridge life Replacing the toner cartridge Maintaining the imaging unit Expected cartridge life Replacing the imaging unit Maintenance Parts Managing your machine from the website To access SyncThru™ Web Service: 86 86
contents SPECIFICATIONS 112 112 112 113 113 113 General specifications Printer specifications Copier specifications Scanner specifications Facsimile specifications (optional) GLOSSARY 114 INDEX 118 CONTACT SAMSUNG WORLDWIDE 121 17
introduction These are the main components of your machine: This chapter includes • • • • Printer overview Control panel overview Introducing the touch screen and useful buttons Understanding the Status LED • • • Menu overview Supplied software Printer driver features z PRINTER OVERVIEW Front view 8 DADF document output tray 18 toner cartridge 9 scanner lid 19 imaging unit 10 Control panel a. The symbol a is a mark for the optional device.
CONTROL PANEL OVERVIEW 1 Machine Setup Leads you to the machine setup and advanced settings. (See "Machine Setup" on page 72.) 2 Job Status Shows the jobs currently running, queued jobs or completed jobs. 3 Status Shows the status of your machine. (See "Understanding the Status LED" on page 21.) 4 Display screen Displays the current machine status and prompts during an operation. You can set menus easily using the touch screen.
INTRODUCING THE TOUCH SCREEN AND USEFUL BUTTONS • Touch screen The touch screen allows for user-friendly operation of the machine. Once • • • you press the home icon ( • ) on the screen, it shows the Main screen. : This button allows you to move to Copy, Fax, Scan, Document Box menu directly. Machine Status: Shows the current status of the machine. Admin Setting: Allows an administrator to set up the machine. Tray Management: Shows the currently installed tray and their status.
Interrupt button When you press this button, the machine goes into interrupt mode which means it stops a printing job for urgent copy job. When the urgent copy job completes, the previous printing job continues. STATUS Check the message on the display screen, and follow the instruction on the message or refer to Troubleshooting part. See "Troubleshooting" on page 86. If the problem persists, call for service. DESCRIPTION Off The machine is not in interrupt printing mode.
MENU OVERVIEW The control panel provides access to various menus to set up the machine or use the machine's functions. These menus can be accessed by pressing Machine Setup, Job Status, or touching menus on the display screen. Refer to the following diagram. Main screen The Main screen is shown on the display screen on the control panel. Some menus are grayed out depending on your model. .
Admin Setting .
SUPPLIED SOFTWARE You must install the printer and scanner software using the supplied CD after you have set up your machine and connected it to your computer. This CD provides you with the following software. CD Printer software CD CONTENTS Windows • • • • • • • • Linux • • • Macintosh • • • 24 _Introduction Printer driver: Use this driver to take full advantage of your printer’s features.
getting started This chapter gives you step-by-step instructions for setting up the machine. This chapter includes: • • • Setting up the hardware Setting up the network System requirements SETTING UP THE HARDWARE This section shows the steps to set up the hardware which is explained in the Quick Install Guide. Make sure you read Quick Install Guide and complete following steps. 1. Select a stable location. Select a level, stable place with adequate space for air circulation.
Configuring network protocol via the machine You can set up TCP/IP network parameters, follow the steps listed below. 1. Make sure your machine is connected to the network with an RJ-45 Ethernet cable. 2. Make sure you have turned on the machine. 3. Press Machine Setup on the control panel. 4. Press Admin Setting. 5. When the login message appears, enter password. Touch the password input area, then the question marks appears. Use the number keypad on the control panel to enter the password.
Linux 3. Click Next. ITEM REQUIREMENTS Operating system Red Hat 8 ~ 9 Fedora Core 1 ~ 4 Mandrake 9.2 ~ 10.1 SuSE 8.2 ~ 9.2 CPU Pentium IV 1 GHz or higher RAM 256 MB or higher free HDD space 1 GB or higher Connection USB interface or Network interface Software Linux Kernel 2.4 or higher Glibc 2.2 or higher CUPS SANE • • • The window above may slightly differ, if you are reinstalling the driver. 4. Select Typical installation for a network printer, and then click Next.
• To verify your machine’s IP address or the MAC address, print a Network Configuration page. (See "Printing a report" on page 79.) To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer by clicking the Browse button. If you are not sure of the IP address, contact your network administrator or print network information. (See "Printing a report" on page 79.) 6.
Setting job timeout When there is no input for a certain period of time, the machine exits the current location. You can set the amount of time the machine will wait. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. 3. When the login message appears, enter password with number keypad and press OK. (See "Setting the authentication password" on page 28.) 4. Press the General tab. 5. Press Timers. 6. Select System Timeout. • You can set the Held Job Timeout option to over one hour. 7.
Setting network values 1. Print the machine’s network configuration report to find your machine’s MAC address. (See "Printing a report" on page 79.) 2. From the Windows Start menu, select All Programs > Network Printer Utilities > SetIP. 3. Click to open the TCP/IP configuration window. 4. Enter the network card's MAC address, IP address, subnet mask, default gateway, and then click Apply. When you enter the MAC address, enter it without a colon(:). 5.
loading originals and print media This chapter introduces you to how to load originals and print media into your machine. This chapter includes: • • Loading originals Selecting print media LOADING ORIGINALS You can use the scanner glass or DADF to load an original for copying, scanning, and sending a fax. On the scanner glass Make sure that no originals are in the DADF. If an original is detected in the DADF, the machine gives it priority over the original on the scanner glass.
2. Adjust the document width guides to the paper size. SELECTING PRINT MEDIA You can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that meet the guidelines for use with your machine. Print media that does not meet the guidelines outlined in this user’s guide may cause the following problems: • Poor print quality • Increased paper jams • Premature wear on the machine.
Specification on print media TYPE Plain paper Envelope Transparency SIZE CAPACITYB WEIGHTA DIMENSIONS Letter 216 x 279 mm (8.5 x 11 inches) • Legal 216 x 356 mm (8.5 x 14 inches) • Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.26 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.16 x 10.11 inches) ISO B5 176 x 250 mm (6.93 x 9.84 inches) Executive 184 x 267 mm (7.25 x 10.5 inches) A5 148 x 210 mm (5.82 x 8.
Media sizes supported in each mode MODE SIZE Guidelines for special print media SOURCE Copy mode Letter, A4, Legal, Oficio, Folio, Executive, JIS B5, A5, A6 • • • • tray 1 optional tray 2 multi-purpose tray high capacity feeder Single side printing All sizes supported by the machine • • • • tray 1 optional tray multi-purpose tray high capacity feeder Duplex printinga Letter, A4, Legal, Folio, Oficio, JIS B5, ISO B5, Executive, A5, Statement • • • • tray 1 optional tray multi-purpose tray high
MEDIA TYPE Transparencies GUIDELINES • • • • • • • Labels • • • • Card stock or custom-sized materials • • To avoid damaging the machine, use only transparencies designed for use in laser printers. Transparencies used in the machine must be able to withstand 180 °C, the machine’s fusing temperature. Place them on a flat surface after removing them from the machine. Do not leave them in the paper tray for long periods of time. Dust and dirt may accumulate on them, resulting in spotty printing.
2. After inserting paper into the tray, while pinching the paper width guide as shown, move it toward the stack of paper until it lightly touches the side of the stack. Do not press the guide too tightly to the edge of the paper; the guide may bend the paper. 1. To load paper, pull and open the paper tray and place paper with the side you want to print facing down. 1 Full 2 Empty Place the side to be printed facing up. When you use legal-sized paper, you need to extend the length of the tray. 3.
In the multi-purpose tray 3. Load the paper. The multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. Tips on using the multi-purpose tray • • Load only one size of print media at a time in the multi-purpose tray. To prevent paper jams, do not add paper when there is still paper in the multi-purpose tray. This also applies to other types of print media.
4. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too much, or the paper will be bent, which will result in a paper jam or skew. Depending on the media type you are using, keep the following loading guidelines: • Envelopes: Flap side down and with the stamp area on the top left side. • Transparencies: Print side up and the top with the adhesive strip entering the machine first. • Labels: Print side up and top short edge entering the machine first.
copying This chapter gives you information about using your machine as a copy machine. This chapter includes • • Understanding the Copy screen Copying originals • • UNDERSTANDING THE COPY SCREEN Changing the settings for each copy Using special copy features Advanced tab When you press Copy on the Main screen, the Copy screen appears which has several tabs and lots of copying options. All the options are grouped by features so that you can configure your selections easily.
Image tab 5. Enter the number of copies using the number keypad, if necessary. • • • Erase Edge: Allows you to erase punch holes, staple marks, and fold creases along any of the four documents edges. (See "Erasing edges" on page 45.) Erase Background: Prints an image with no background. (See "Erasing background images" on page 45.) Margin Shift: Creates a binding edge for the document. (See "Shifting margins" on page 45.
• paper, and 3rd page is the letter-sized paper, then the machine prints the output first letter, legal, and letter in order from several trays. Other preset values: Allows user to easily select commonly used values. Reducing or enlarging copies • 2 -> 1 Sided: Scans both sides of the originals and prints each of one on a separate sheet. • 2 -> 2 Sided: Scans both sides of the original and prints on both sides of the paper. This function produces exactly the same print out from the originals.
Changing the darkness This defines the degree of darkness. Use left/right arrows to change the level of light/dark in the printouts. Deciding the form of copy output (Collated / Staple) Press the Basic tab > Output, then use left/right arrows to select Collated or Stapled. This feature is supported only when the original is on the DADF. If you want to copy originals on the scanner glass and copy both sides of originals, the message Another Page? appears after the first page copied.
• • • Forth Image Position: LEFT, TOP : X-105mm/Y-150mm, RIGHT, BOTTOM: X-205mm/Y-230mm If the original is larger than the printable area, some portions may not be printed. If this option is grayed out, select the Duplex option to 1 -> 1 Sided, the Output option to Collated. Copying ID with the manual ID copy option If you want to copy several ID cards on a paper, or adjust the copying position of the page, follow the next steps.
5. Press On to activate this feature. 6. Press OK. 7. Press Start on the control panel to begin copying. Book copying 1. Place a single original face down on the scanner glass. (See "Loading originals" on page 31.) 2. Press Copy from the Main screen. 3. Select the tray in Paper Supply. 4. Press the Advanced tab > Poster Copy. This feature is available only when the options in the Basic tab are selected as below; - Duplex to 1 -> 1 Sided - Reduce/Enlarge to Original(100%) - Paper Supply to Tray. 5.
6. Press OK. 7. Press Start on the control panel to begin copying. This feature is possible only with A4, Letter, Legal, Folio, Oficio, JIS B5, ISO B5, Executive, A5 and Statement sized paper. Cover copying The machine automatically adds covers to your copied set using stock taken from a different tray. Covers must be the same size and orientation as the main body of the job. 1. Place the originals face up in the DADF. Or place a single original face down on the scanner glass.
1. Place the originals face up in the DADF. Or place a single original face down on the scanner glass. (See "Loading originals" on page 31.) 2. Press Copy from the Main screen. 3. Press the Image tab > Margin Shift 4. Select Margin Shift option. • Off: Disables this feature. • Auto Center: Adjusts centers of the paper copy automatically. The original must be loaded on the scanner glass to use this feature. This option supports only the original is loaded on the scanner glass.
scanning Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. Then you can fax or email the files, upload them to your website, or use them to create projects that you can print. This chapter gives you information about the scanning method and the different ways to send the scanned file to the destination.
Basic tab Scan to Server This section explains the Basic tab of Scan to Email and Scan to Server, and NetScan's basic screen. Scan to Email • • • • • • • • • • • From: Sender's email address. To/Cc/Bcc: Recipients' addresses. Cc is for copies to an additional recipient and Bcc is for the same as Cc but without their name be displayed. Subject/Message: Subject and message of the email. Remove All: Erases everything in the input area.
• • • • • Color Mode: Adjusts the color options of the scan output. If the original is color and you want to scan in color, press Color Mode. (See "Color Mode" on page 54.) Darkness: Adjusts the degree of darkness of the scan output. Use left/right arrow to adjust the values. (See "Darkness" on page 54.) Erase Background: Erases backgrounds like paper patterns. (See "Erase Background" on page 54.) Scan to Edge: Scans originals from edge-to-edge. (See "Scan to Edge" on page 55.
4. Click Machine Settings > E-mail Setup > Individual Address Book. Then the screen shows Individual Address Book on the right side of the screen. 5. Click Add. 6. When the Add E-Mail screen appears, select the Index number, enter User Name and E-mail Address. 7. Click Apply. 8. Check if the emails are correctly stored and listed on your machine by pressing Local > the Individual tab. 2. Press the initial alphabet key of the address you are looking for. Or press Search to specify the search criteria.
SCANNING ORIGINALS AND SENDING VIA NETWORK SCAN MANAGER (NETSCAN) 6. Select one from the application list and press Select. 7. Press Start on the control panel to start scanning. 8. The original will be scanned and sent to your computer. You can scan an image on the machine via the Network Scan program which is installed in your networked computer.
4. Enter the server port number, from 1 to 65535. The default port number is 88. 5. You can add a backup domain as a previous step. 6. Click Apply. Network user authorized by SMB 1. 2. 3. 4. Enter the domain that is used for SMB login. Select IP Address or Host Name. Enter the IP address in dotted decimal notation or as a host name. Enter the server port number, from 1 to 65535. The default port number is 139. 5. User can add a backup domain as in the previous step. 6. Click Apply.
14. Enter the Scan File Folder under shared folder for storing the scanned image. 15. Click Apply. 6. Press Scan to Server to show the SMB server list you entered in the SyncThru Web Service. SCANNING ORIGINALS AND SENDING VIA SMB/ FTP (SCAN TO SERVER) You can scan an image and send it to a total of 5 destinations via the SMB or FTP. Preparation for scanning to SMB/FTP Select the folder and share it with the machine in order to receive the scanned file.
Color Mode FEATURE RESOLUTION (DPI) FILE FORMAT Scan to Email 100, 200, 300, 400, 600 PDF, Single-Page TIFF, Multi-Page TIFF, JPEG NetScan 100, 200, 300, 400, 600 PDF, TIFF, JPEG Scan to Server 100, 200, 300, 400, 600 PDF, Single-Page TIFF, Multi-Page TIFF, JPEG Use this option to scan the original in Mono, Gray or Color mode. Press Scan > Scan to Email (Or Scan to Server) > the Image tab > Color Mode. Select the appropriate option and press OK.
Scan to Edge Scan Preset You can set the machine to scan full size of a page as it is. Usually, the machine scans a page except edges, which means the margin, especially when you do the copy job with certain sized paper in the tray. But if you scan and sent it right away via the network, as the file, the machine does not need to exclude the edges from the originals. Press Scan > Scan to Email (Or Scan to Server) > the Image tab > Scan to Edge. Select On and press OK.
basic printing This chapter explains common printing tasks. This chapter includes: • Printing a document • Canceling a print job PRINTING A DOCUMENT Your machine allows you to print from various Windows, Macintosh, or Linux applications. The exact steps for printing a document may vary depending on the application you use. For details about printing, see Software section.
faxing (optional) This chapter gives you information about using your machine as a fax machine. This chapter includes: • • • • • • Preparing to fax Understanding the Fax screen Sending a fax Receiving a fax Adjusting the document settings Setting up a fax phonebook • • • • You cannot use this machine as a fax via the internet phone. For more information ask the internet service provider.
• • Duplex: Selects whether the machine send faxes on one side of the original, or both sides of the original. Resolution: Adjusts the resolution options. Advanced tab SENDING A FAX This part explains how to send a fax, and the special methods of transmission. When you place the originals, you can use either the DADF or the scanner glass. (See "Loading originals" on page 31.
7. Press Start on the control panel. The machine starts to scan and send a fax to destinations. • • • 5. Select Redial Term and Redial Times. When you want to cancel a fax job, press Stop before the machine start transmission. Or press the Job Status button, and select the job you want to delete, press Delete. If you used the scanner glass, the machine shows the message asking to place another page. While the machine is sending a fax, you can not send an email at the same time.
Sending a priority fax This function is used when a high priority fax need to be sent ahead of reserved operations. The original is scanned into memory and immediately transmitted when the current operation is finished. In addition, priority transmission will interrupt a sending to multiple destinations between stations (example, when the transmission to station A ends, before transmission to station B begins) or between redial attempts. 1. Press Fax from the Main screen. 2.
Receiving faxes in memory Darkness Since your machine is a multi-tasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying or printing, your machine stores incoming faxes in its memory. Then, as soon as you finish copying or printing, the machine automatically prints the fax. You can select the degree of darkness of the original document. Press Fax > the Image tab > Darkness. Press the right arrow to enhance the darkness degree and press OK.
Storing individual fax numbers (Speed Dial No.) 1. Press Fax > the Basic tab > Individual. Edit: Changes the ID, Speed Dial No., and Fax No.. New: Creates the new Speed Dial No.. Delete: Deletes the selected Speed Dial No.. Search: Searches the fax number which currently stored in Individual phonebook. When the keyboard pops up, enter ID. • Detail: Shows ID, Fax No. and Included group information if it is grouped. (See "Storing individual fax numbers (Speed Dial No.)" on page 62.
4. Receiver presses Start to receive the stored fax. Storing the originals for polling 1. Press Fax from the Main screen. 2. Place the originals face up in the DADF. Or you can use the scanner glass with a single original document, face down. 3. Adjust the document settings in the Image tab and the Basic tab. 4. Press the Advanced tab > Polling > Store. Your can use Delay Poll From Remote to poll the fax at a specific time within 24 hours. 3.
4. 5. 6. 7. Press the down arrow to scroll down, if necessary. Press Mailbox Setup. Press Mailbox Configuration. Then the screen displays Mailbox List. Select a Mailbox on the Mailbox List. 4. Press the Advanced tab > Mailbox > Store. 5. Enter Mailbox No. and Passcode which are set from Creating Mailbox in page 63. 8. Press Edit Mailbox. 6. Press OK. 9. Press Mailbox ID and enter ID with number keypad on the control panel. Up to 20 numbers you can enter. 10. Enter Mailbox Name with the pop up keyboard.
5. Enter Remote Fax No, Mailbox No., and Passcode. All these field are filled with information from the receiver. 6. Press OK. PRINTING A REPORT AFTER SENDING A FAX You can set the machine to print a report whether a fax transmission is successfully completed or not. The detailed information is available in advanced setup part. (See "Printing a report" on page 79.) 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, enter password and press OK.
4. Press down arrow on the right side. 5. Press Fax Forward Settings > Forward to Fax Setting > Send Forward. 6. Press On and enter a fax number using the keypad on the control panel. 7. Press OK. 6. Press Forward and enter the From and Destination Email option using the keyboard on the display. • If you want the machine to print the report after forwarding a fax, set the Forward & Print. 7. Press OK.
using USB memory device This chapter explains how to use a USB memory device with your machine.
• • Do not remove the USB memory device while the machine is in operation, or writing to or reading from USB memory. The machine warranty does not cover damage caused by use’s misuse. If your USB memory device has certain features, such as security settings and password settings, your machine may not automatically detect it. For details about these features, see device’s User’s Guide.
• • • • Scan Preset: Automatically changes some scan options such as file format, resolution, and more. You can adjust options to fit each specific purpose. (See "Scan Preset" on page 70.) File Format: Selects the file format of the scan output. (See "File Format" on page 70.) File Policy: Selects the file format of the scan output. (See "File Policy" on page 70.) Back: Returns to the previous screen.
Darkness Scan Preset You can select the degree of darkness of the scanned output. If your original document is light or faded, press the right arrow to make the output darker. Press USB > Scan to USB > the Image tab > Darkness. Press right arrow to enhance the darkness degree then, press OK. This feature allows you to use optimized settings for your specific scan job. Press USB > Scan to USB > the Output tab > Scan Preset.
• Overwrite:You can set the machine to delete previous job information on USB as you store new job information. PRINTING FROM A USB MEMORY DEVICE You can directly print files stored on a USB memory device. You can print TIFF, BMP, JPEG, and PRN files. Direct Print option supported file types: • PRN: Only files created by provided driver with your machine are compatible. • PRN files can be created by selecting the Print to file check box when you print a document.
machine status and advanced setup This chapter explains how to browse the current status of your machine, and the method of setting for the advanced machine setup. Please read this chapter carefully in order to use your machine's diverse features. This chapter includes: • • • • • Machine Setup Browsing the machine’s status General settings Copy Setup Fax Setup MACHINE SETUP 1. Press Machine Setup on the control panel. 2. Select the appropriate item for your occasion.
BROWSING THE MACHINE’S STATUS You can browse the machine information and validate some features of the machine. 1. Press Machine Setup on the control panel. 2. Press Machine Status > the Machine Info tab. OPTION OPTION DESCRIPTION Machine Details This option shows the customer support information on the email address and the phone number you stored from Admin Setting. Also, you can check the machine's serial number, or the hardware and software information specification.
OPTION Power Saver Tray Management Altitude Adjustment DESCRIPTION OPTION DESCRIPTION You can reduce energy consumption by setting these features. Power Saver has three options, first Scan Power Save turns off the scanner lamp under the glass. And Power Save turns off all the fans within the machine after a certain time. Low Power Save turns off the fans within the machine except a core fan for the fuser unit. (See "Using energy saving feature" on page 29.
COPY SETUP For copy output, you can set up several options in advance. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, enter password and press OK. 3. Press the Setup tab > Copy Setup. OPTION Page Number DESCRIPTION If you select this option On, each copy will include the page number on the bottom of each page. Time & Date Set this option On in order to print the date and time on each copy, set from the General tab.
OPTION Redial Speaker Volume DESCRIPTION The machine can automatically redial a remote fax machine, if it was busy. You can set the number of redial attempts and an interval between attempts. Selecting 0 for Redial Times means that the machine will not use this feature. This controls the sound when a fax actually starts to transfer data. If this option is On, the machine sounds from a fax starts until a fax finishes. With Comm. the machine sounds only until the communication is succeeded.
NETWORK SETUP AUTHENTICATION You may set up the network with the machine's touch screen. Before doing that, you must have the information concerning the type of network protocols and computer system you use. If you are not sure which setting to use, contact your network administrator to configure this machine network. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, enter password and press OK. 3. Press the Setup tab > Network Setup.
OPTION Authentication Mode (Continue) OPTION Foreign Device Interface (Continue) DESCRIPTION • • Change Admin. Password Internal Credits: It is used when you cancel the job or when the job is cancelled by the device due to insufficient credits (coin) or is canceled by user’s request. If you select Enable, the machine deposits a credit equal to the number of sheets that did not print out correctly, then it prints next job for free (for the amount deposited).
PRINTING A REPORT OPTION You can print a report on the machine's configuration or font list, etcetera. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. When the login message pops up, then enter password and press OK. 3. Press the Print/Report tab. OPTION OPTION Print Accounting Reports Report OPTION Configuration Report You can print a report on the machine's overall configuration. Fax Report You can set to print the information of a fax reports.
maintenance This chapter provides information for maintaining your machine and the toner cartridge.
CHECKING DOCUMENT BOX The machine shows the document box list of the print or fax job. Press Document Box on the Main screen. If the screen displays an other menu, press ( ) to go to the Main screen. User Box tab: Create the box where you can save the document such as the file you have printed, sent by email or scanned. When you create a box, you can set the password to secure your box. The box with a password is called Secured Box, and without it, it is called public box.
3. Wipe the surface of the scanner glass and DADF glass until it is clean and dry. Use of non-Muratec and refilled toner cartridge Muratec does not recommend or approve the use of non-Muratec brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges. • Muratec’s printer warranty does not cover damage to the machine caused by the use of a refilled, remanufactured, or nonMuratec brand toner cartridge.
3. Turn the cartridge locking lever toward the right until you hear a 'click', to release the toner cartridge. 4. Lift the locking lever and pull the toner cartridge out. 8. Slide the new toner cartridge in until it locks in place. 9. Turn the cartridge locking lever toward the left until you hear a 'click'. 10. Close the front cover, then the side cover. 5. Remove the new toner cartridge from its bag. 6. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge.
Replacing the imaging unit 4. Lift the locking lever and pull the toner cartridge out. 1. Open the side cover. 2. Open the front cover. The toner cartridge must be removed to replace the imaging unit. 5. Pull the used imaging unit out. 3. Turn the cartridge locking lever toward the right until you hear a 'click', to release the toner cartridge. 6. Remove the new imaging unit from its bag. 7. Open the carefully pull the seal tape out of the cartridge. 8.
MAINTENANCE PARTS To avoid print quality and paper feed problems resulting from worn parts and to maintain your machine in top working condition the following items will need to be replaced after the specified number of pages or when the life span of each item has expired. ITEMS 10. Slide the toner cartridge in until it locks in place. 11. Turn the cartridge locking lever toward the left until you hear a 'click'. YIELD (AVERAGE) DADF rubber pad Approx.
troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • • • Tips for avoiding paper jams Clearing document jams Clearing paper jams • • Understanding display messages Solving other problems TIPS FOR AVOIDING PAPER JAMS By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 86. • Ensure that the adjustable guides are positioned correctly.
Misfeed of exiting paper Roller misfeed 1. Remove the remaining documents from the DADF. 2. Open the DADF cover. 1. Open the scanner lid. 2. Grasp the misfeed paper, and remove the paper from the feed area by carefully pulling it to the right using both hands. 3. Open the document input tray upwards and pull the document gently out of the DADF. 1 scanner lid If you do not see the paper in this area, stop and go to step 3. 3. Open the white document background. 4.
5. Close the white document background and the scanner lid. Then load the removed pages back into the DADF. In the tray 1 1. Pull out the paper tray to open. After you pull it out completely, lift the front part of the tray up slightly to release the tray from the machine. CLEARING PAPER JAMS When a paper jam occurs, the warming message appears on the display screen. Refer to the table below to locate and clear the paper jam.
Do not touch the shiny imaging unit surface. Scratches or smudges will result in poor print quality. 4. Carefully remove the misfeed paper in the direction shown. In the optional tray This part explains the method of removing the jammed paper in the optional tray 2. Please refer to the next method for other optional trays, since the method is same as the tray 2. 1. Open the outer cover in tray 2. 5. Close the side cover and insert the paper tray.
in this area, stop and go to step 4. 4. Pull out the optional tray 2. 5. Lift the front part of the tray slightly up to release the tray from the machine. In the optional high capacity feeder 1. Open the outer cover of the high capacity feeder. If the paper does not move when you pull, or if you do not see the paper in this area, stop and go to step 6. 6. Remove the paper in the direction shown. To avoid tearing the paper, pull it out gently and slowly. 2.
3. Pull the jammed paper out, in the direction shown, pulling gently and slowly in order to avoid tearing the paper. If the paper does not move when you pull, or if you do not see the paper in this area, stop and go to step 4. 4. Pull out the optional high capacity feeder. 5. Lift the front part of the tray slightly up to release the tray from the machine. 6. Remove the paper in the direction shown. Pull it out gently and slowly in order to avoid tearing the paper. 7.
In the multi-purpose tray 2. Remove the jammed paper, in the direction shown. 1. If the paper is not feeding properly, pull the paper out of the machine. 2. Open and close the side cover. Printing automatically resumes. 3. Close the side cover. In the paper exit area 1. Open the side cover. 2. Gently pull the paper out through the exit area. In the fuser area or around the toner cartridge The fuser area is hot. Take care when removing paper from the machine. 1. Open the side cover.
In the duplex unit area If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly. 1. Open the side cover. 2. Release the guide to pull the jammed paper easily. 2. Press the right part of lever (1c) and hold still, then push the stacker to the left to release the stacker. 3. Remove the jammed paper. 4. Slide in the stacker until you hear the sound ‘click’. 5. Close the stacker front cover. 3. Remove the jammed paper.
3. Remove the jammed paper. UNDERSTANDING DISPLAY MESSAGES Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if necessary. Messages and their explanations are listed in alphabetical order. • If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service.
SUGGESTED SOLUTIONS MESSAGE MEANING Finisher error: [zzz]. Please turn off then on There is a problem in the finisher unit. Turn the machine off and reinstall the finisher again. Check that the finisher cable is connected properly. If the problem persists, please call for service. Fuser error: [zzz]. Please turn off then on There is a problem in the fuser unit working. Turn the machine off and turn it on again. If the problem persists, please call for service. Fuser unit is not installed correctly.
MESSAGE Paper Jam in tray 1 Paper Jam in tray 2 Paper Jam in tray 2 (HCF) MEANING SUGGESTED SOLUTIONS Paper misfed from tray Or paper has jammed in the tray feed area. Or the tray cover is opened. Clear the jam. (See "In the tray 1" on page 88 and see "In the optional tray" on page 89 and see "In the optional high capacity feeder" on page 90) Paper Jam in tray 3 Paper Jam in tray 3 (HCF) Paper Jam in tray 4 Paper jam inside finisher’s duplex Paper jammed in the stacker.
SOLVING OTHER PROBLEMS The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. CONDITION The paper keeps jamming. Touch screen problem CONDITION The touch screen does not show anything. SUGGESTED SOLUTIONS Turn the machine off and turn it on again. If the problem persists, please call for service.
Printing problems CONDITION The machine does not print. POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Muratec MFX-4555 Series PCL 6 or Muratec MFX4555 Series PS as your default printer in your Windows. Check the machine for the following: • The side cover is not closed. Close the side cover. • Paper is jammed. Clear the paper jam.
CONDITION Pages print, but they are blank. POSSIBLE CAUSE SUGGESTED SOLUTIONS The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. The printer does not print PDF file correctly.
CONDITION SUGGESTED SOLUTIONS White Spots White spots appears on the page: • The paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine, so the transfer roller may be dirty. Clean the inside of your machine. (See "Cleaning the transfer unit" on page 81.) Contact a service representative. • The paper path may need cleaning. Contact a service representative.
CONDITION Curl or wave SUGGESTED SOLUTIONS • • • Wrinkles or creases • • • Back of printouts are dirty Solid Color or Black pages Ensure that the paper is loaded properly. Check the paper type and quality. (See "Specification on print media" on page 33.) Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Character Voids A • • The imaging unit may not be installed properly. Remove the cartridge and reinsert it.
CONDITION Copy image is skewed. SUGGESTED SOLUTIONS • • Ensure that the original is face down on the scanner glass or face up in the DADF. Check that the copy paper is loaded correctly. Blank copies print out. Ensure that the original is face down on the scanner glass or face up in the DADF. Image rubs off the copy easily. • • Frequent copy paper jams occur. • • • Toner cartridge produces fewer copies than expected before running out of toner. • • • The scanner does not work.
Fax problems CONDITION SUGGESTED SOLUTIONS The machine is not working, there is no display and the buttons are not working. • • Unplug the power cord and plug it in again. Ensure that there is power being supplied to the electrical outlet. No dial tone sounds. • Check that the phone line is properly connected. Check that the phone socket on the wall is working by plugging in another phone. • The numbers stored in memory do not dial correctly.
POSSIBLE CAUSE PROBLEM The machine does not staple correctly when printing more than one copy from Acrobat Reader with a collate option. (only in Window/ Macintosh) It might take longer to print when you print a PDF file as an image. The machine does not staple correctly when printing more than one copy with a collate option. (only in Linux) Turning off collation options on applications (including CUPS pstops collation option) may solve this problem.
CONDITION Some color images come out in unexpected color. SUGGESTED SOLUTIONS This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions at www.ghostscript.com.
CONDITION The machine does not scan. SUGGESTED SOLUTIONS • • • Check if a document is loaded into the machine. Check if your machine is connected to the computer. Make sure if it is connected properly if I/O error is reported while scanning. Check if the port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (port), the situation of simultaneous access of different “consumer” application to the same port is possible.
supplies and accessories This chapter provides information on cartridges and accessories available for your machine. This chapter includes: • • Supplies Accessories • The optional parts or features may differ by countries. Contact your sales representatives whether the part you want is available in your country. How to purchase ACCESSORY DESCRIPTION Optional tray 2/3/4 If you are experiencing paper supply problems frequently, you can attach an additional 520 sheet tray.
ACCESSORY DESCRIPTION PART NUMBER FDI (Foreign Device Interface) kit This card is installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the payfor-print service on your machine. SCX-KIT10F 4-Bin Mailbox You can load up to 100 sheets of paper in each stacker. To use 4-Bin Mailbox, you need to purchase and install 2Bin Finisher first.
installing accessories Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, makes several accessories available to enhance your machine’s capabilities.
6. Replace the control board cover. 7. Reconnect the power cord and printer cable, and turn the machine on. 2. Pull the stapler unit out. 3. Lift the empty staple cartridge from the stapler unit. Activating the added memory in the PS printer properties After installing the memory module, you need to select it in the printer properties of the PostScript printer driver in order to use it. 1. Make sure that the PostScript printer driver is installed on your computer.
ENABLING FAX FEATURE AFTER INSTALLING THE FAX OPTION KIT After installing the Fax kit, you have to set up the machine in order to use this function. 1. Press Machine Setup on the control panel. 2. Press Admin Setting. 3. When the login message appears, enter password with number keypad and press OK. (See "Setting the authentication password" on page 28.) 4. Press the General tab. 5. Press Country. Change the country, then some the values for fax and paper size will be changed automatically for your country.
specifications This chapter guides you about this machine’s specifications such as various features.
a. Print speed will be affected by operating system used, computing performance, application software, connect on method, media type, media size, and job complexity. b. Please visit www.samsungprinter.com to download the latest software version.
glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user's guide. ADF An Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.
An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state.
LED PABX LED A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine. A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise. MAC address Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard.
Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address. TCP/IP The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
index A copy setup 75 ADF, load 31 adjustment altitude 28 error message 94 D cover 18 input tray 18 output tray 18 width guides 18 altitude adjustment 74 F fax option kit enabling option feature after installing the kit 111 ordering 107 darkness authentication network accounting 77 printing a report 73, 79 setting up 28, 73 extension telephone 60 DADF admin setting 72 answering machine/fax 60 error correction mode 75 copying 42 faxing 61 scanning 54, 70 fax receiving changing the receive mode
M Group Group fax number 62 originals Machine Setup 72 I machine status 73 ID copy 42 Mailbox ID stamp in copying 75 creating Mailbox 63 deleting the data of the Mailbox 64 Mailbox List 64 Mailbox No.
problem, solve scanning Linux 104 printing quality 99 color mode 54, 69 darkness 54, 70 enabling the scan kit option 78 erasing background 54, 70 file format 55, 70 original size 54, 69 original type 54, 69 printing an email report 80 quality 55, 70 resolution 53, 69 scan preset 55 sending it via email 49 sending it via FTP 53 sending it via Network Scan Manager 51 sending it via SMB 53 solving scanning problems 102 USB flash memory 68 problems copying 101 display message 94 faxing 103 network scanning
© 2009 Muratec America, Inc. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Muratec is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • • • • • • • Muratec and the Muratec logo are trademarks of Muratec America, Inc. PCL and PCL 6 are trademarks of Hewlett-Packard Company.
