Manual

© MuxLab Inc. VideoEase Active VGA Balun Kit Installation Guide
Page 12
4.
Troubleshooting
The following table describes some of the problem symptoms, the probable causes and possible
solutions. If the information below does not solve the problem, the technical support contact
information can be found at the end of this section.
Picture Power LED Probable Cause Possible Solution
No Image OFF No power Check power
connections
No Image ON Wiring Check continuity
Check correct wiring
Smearing ON Exceed cable length Reduce cable length
Adjust contrast and
brightness
Ghosting ON Impedance
mismatch
Check cabling
Try different VGA
card or display
Wrong
colors
ON Swapped pairs Check wiring
Loss of
detail
ON Exceed cable length Reduce cable length
Adjust contrast and
brightness
Image
shakes
ON Too much gain Reduce the gain by
setting the DIP
switches to OFF,
starting with SW4
(far right).
When contacting your nearest MuxLab dealer or MuxLab Technical Support please have the
following information ready:
• Unit model number.
• Cabling layout. Include model of
camera and DVR used, cable length
and type.
• Description of problem.
• List of tests performed.