Instructions / Assembly
www.napoleongrills.com
15
EN
Problem Possible Causes Soluon
Burner output on “high”
seng is too low.
(Rumbling noise and
uering blue ame at
burner surface.)
Lack of gas.
Supply hose is pinched.
Dirty or clogged orice.
Spider webs or other maer in
venturi tube.
Propane regulator in “low ow”
state.
Check gas level in propane cylinder.
Reposion supply hose as necessary.
Clean burner orice.
Clean out venturi tube.
Ensure lighng procedure is followed carefully. All
gas grill valves must be in the o posion when the
tank valve is turned on. Turn tank on slowly to allow
pressure to equalize. See lighng instrucons.
Infrared burner (if
equipped) ashes
back (during operaon
the burner abruptly
makes a loud “whoosh”
sound, followed by a
connuous blow-torch
type sound and grows
dim.)
Ceramic les overloaded with
grease drippings and build-up.
Ports are clogged.
Burner overheated due to
inadequate venlaon (too much
grill surface covered by griddle
or pan.)
Cracked ceramic le.
Leaking gasket surrounding the
ceramic le, or a weld failure in
the burner housing.
Turn burner o and allow to cool for at least two
minutes. Relight burner and burn on high for at least
ve minutes or unl the ceramic les are evenly
glowing red.
Ensure that no more than 75% of the grill surface
is covered by objects or accessories. Turn burner
o and allow to cool for at least two minutes, then
relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact your
authorized Napoleon dealer to order a replacement
burner assembly.
Contact your authorized Napoleon dealer for
instrucons on ordering a replacement burner
assembly.