Instructions / Assembly

W415- 2166 / A / 06.29.16
22
EN
8.0 TROUBLESHOOTING
SYMPTOM PROBLEM TEST SOLUTION
Dim or no fl ame Light bulb(s) / LED light(s)
are not lit
Inspect the lights inside the fl ame generation space and replace
them if necessary
Ember bed is not
glowing or dimming
Light bulb(s) / LED light(s)
are not lit
Inspect the ember bed lights and replace them if necessary
No warm air coming
out of appliance
Room temperature is higher
than the appliance setting (if
it is set to LO or MED)
Set appliance to a higher temperature setting (MED or HI)
Appliance turns off
and will not turn on
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect
Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in
House circuit breaker has
tripped
Reset house circuit breaker
Appliance will not
come on when
switch is fl ipped to
ON
Appliance is not plugged
into an electrical outlet
Check plug and plug it in
Appliance has overheated
and safety device has
caused the thermal switch to
disconnect
Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in
Remote control
does not work
Low batteries Replace batteries in remote control
Heater shuts off
automatically
Room is too warm The heater has a built-in thermostat so it will shut off automati-
cally once the pre-set temperature is reached. It will also turn on
automatically if the room temperature drops below the pre-set
temperature
!
WARNING
42.23C
TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.