Use And Care Manual

LIMITED WARRANTY
ProForm Family of Products
(United States, U.S. Territories, and Canada Only)
LIMITED WARRANTY
Products manufactured by ProForm Finishing Products, LLC (“Seller”)
are warranted by Seller to its customers to be free from defects in
materials and workmanship at the time of shipment. Additional or
dierent express limited warranties, limitations and exclusions may
apply to specic Seller products. Current warranty information on
such products is available at proformnishing.com. THIS EXPRESS
WARRANTY IS THE ONLY WARRANTY APPLICABLE TO SUCH
PRODUCTS, AND IS IN LIEU OF AND EXCLUDES ALL OTHER EXPRESS
ORAL OR WRITTEN WARRANTIES AND ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Seller will not be liable for any incidental, indirect or consequential
losses, damages or expenses. The customer’s exclusive remedy for
any type of claim or action for defective products will be limited to
the replacement of the products (in the form originally shipped) or,
at Seller’s option, to a payment or credit not greater than the original
purchase price of the products.
Seller will not be liable for products claimed to be defective where
the defect resulted from causes not within Sellers control, or which
arose or occurred after shipment, including but not limited to
accidents, misuse, mishandling, improper installation, contamination
or adulteration by other materials or goods, or abnormal conditions of
temperature, moisture, dirt or corrosive matter.
Any claim that products sold by Seller were defective or otherwise
did not conform to the contract of sale is waived unless the customer
submits it in writing to National Gypsum Services Company d/b/a
National Gypsum Company, authorized sales agent and service
provider to Seller, within thirty (30) days from the date the customer
discovered or should have discovered the defect or nonconformance.
No legal action or proceeding complaining of goods sold by Seller may
be brought by the customer more than one year after the date the
customer discovered or should have discovered the defect or problem
of which it complains.
MAKING CLAIMS
Within thirty (30) days from the time you discover a problem with
your ProForm product, write to National Gypsum Services Company
d/b/a National Gypsum Company, authorized sales agent and service
provider to Seller (or to the manufacturer of the home) and include a
brief description of the problem and photographs. Also, furnish us with
the date of purchase of the home and name of the selling dealer. Mail
this information to:
National Gypsum Company
5901 Carnegie Boulevard
Charlotte, NC 28209
Attn: Director, Quality Services R&D
This warranty gives you specic legal rights and you may also have
other rights which will vary depending upon the state.
Issued January 2021
24 | ProForm Finishing Products