User's Guide

5. Troubleshooting
This section describes actions to take to resolve problems with the card.
5-1. Troubleshooting
An error message appears while booting the server:
Refer to the manual provided with the CPU blade.
If the slot containing the card is assumed to be the error cause, check the following:
 An error occurred in the slot in which the card is installed.
Reconnect the card.
Notice
If the same error message still appears, remove the card and install it in
another mezzanine slot. Restart the server and check the POST screen. If
POST completes normally, the server may be faulty. Contact your service
representative.
The card does not work normally:
If the operating system or applications do not work normally after installing the card, check the following. See
the manual that comes with the CPU blade.
 Has the LAN driver been installed on the relevant CPU blade? Is the CPU Blade setup correctly?
Refer to the manual provided with the CPU blade.
 Are the card and cables connected firmly?
Reconnect them.
 Are the installation locations of the card, CPU blade, and switch module corresponding to the card
correct?
Refer to the manuals of the CPU Blade, Blade Enclosure, and switch module.
Notice
If the same error persists, remove the card, restart the CPU blade, and check
the POST screen. If POST completes normally, the card may be faulty. Contact
your service representative.
N8403-017
1000BASE-T(2ch) User’s Guide
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