Installation Guide

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or (e) Acts of God, including but not limited to lightning,
flood, tornado, earthquake, or hurricane; or (iii) any
non-Nest Labs branded hardware products, even if
packaged or sold with Nest Labs hardware. This Limited
Warranty does not cover consumable parts, including
batteries, unless damage is due to defects in materials
or workmanship of the Product, or software (even if
packaged or sold with the product). Nest Labs
recommends that you use only authorized service
providers for maintenance or repair. Unauthorized use
of the Product or software can impair the Product’s
performance and may invalidate this Limited Warranty.
5. DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY,
AND TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, NEST LABS DISCLAIMS ALL
EXPRESS, IMPLIED, AND STATUTORY WARRANTIES
AND CONDITIONS WITH RESPECT TO THE PRODUCT,
INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, NEST LABS ALSO LIMITS THE
DURATION OF ANY APPLICABLE IMPLIED
WARRANTIES OR CONDITIONS TO THE DURATION
OF THIS LIMITED WARRANTY.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and
you are not satisfied with this Product for any reason,
you may return it in its original condition within
thirty (30) days of the original purchase and receive
a full refund.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF
YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before making a claim under this Limited Warranty,
the owner of the Product must (a) notify Nest Labs of
the intention to claim by visiting nest.com/support
during the Warranty Period and providing a
description of the alleged failure, and (b) comply
with Nest Labs’ return shipping instructions. Nest
Labs will have no warranty obligations with respect
to a returned Product if it determines, in its
reasonable discretion after examination of the
returned Product, that the Product is an Ineligible
Product (defined below). Nest Labs will bear all
costs of return shipping to owner and will reimburse
any shipping costs incurred by the owner, except
with respect to any Ineligible Product, for which
owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following
(collectively “Ineligible Products”): (i) Products marked
as “sample” or “Not for Sale”, or sold “AS IS”;
(ii) Products that have been subject to: (a) modifications,
alterations, tampering, or improper maintenance or
repairs; (b) handling, storage, installation, testing,
or use not in accordance with the User’s Guide,
Placement Guidelines, or other instructions provided
by Nest Labs; (c) abuse or misuse of the Product;
(d) breakdowns, fluctuations, or interruptions in
electric power or the telecommunications network;