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Contents Overview .......................................................................................................................................4 NB5Plus4/W Package Contents ..............................................................................................5 Minimum System Requirements .............................................................................................6 Do I need a Micro filter? ....................................................................................
Overview Thank you for purchasing the NetComm NB5Plus4/W ADSL/ADSL2 Modem Router. NetComm brings you the Next Generation of ADSL technology with ADSL-2*, which boosts ADSL’s performance, improves interoperability, and supports new applications, services and deployment conditions. NetComm’s implementation of ADSL-2* and ADSL-2+* ensures that the NB5Plus4/W operates with existing ADSL services while delivering optimal performance in all modes of operation.
NB5Plus4/W Package Contents Your NB5Plus4/W Package contains the following items: • • • The NB5Plus4 or NB5Plus4/W Modem Router (both models shown above) • Telephone Cable (RJ-11) • RJ11 to 605 Adaptor • USB Cable • CAT-5 UTP Straight Ethernet Network Cable (RJ-45) • Power Adaptor (AC 15V) Driver and Manual CD NB5Plus4/W Quick Start Guide and Package Contents Note If any of the above items are damaged or missing, please contact your dealer immediately. YML755 Rev1 www.netcomm.com.
Minimum System Requirements Before continuing with the installation of your NB5Plus4/W, please confirm that you comply with the minimum system requirements.
Do I need a Micro filter? Micro filters are used to prevent common telephone equipment, such as phones, answering machines and fax machines, from interfering with your ADSL service. If your ADSL enabled phone line is being used with any other equipment other than your ADSL Modem then you will need to use one Micro filter for each phone device. Splitters may be installed when your ADSL line is installed or when your current phone line is upgraded to ADSL.
LED Indicators The LED Indicators are located on the front of the unit and are green in colour, except the Power LED which is red. The meanings are as follows: Label Status Indicates Power On Power is on. Off Power is off. Flashing Trying to authenticate with ISP’s PPP server. On PPP link is up. Off No PPP link available. On A valid ADSL connection. Flashing An active WAN session. On Wireless link is enabled on NB5Plus4W. Flashing Data is being transmitted wirelessly.
Back Panel Ports Power jack for AC power adaptor 4 x RJ45 Ports for 10/100 Ethernet LAN connection Reset factory defaults USB Port RJ11 for ADSL connection to telephone line Rear Panel of the NB5Plus4 Power Connect the Power Adaptor that comes with your package. 1, 2, 3, 4 4 x 10/100 Base-T Ethernet jack (RJ-45) to connect to your Ethernet Network card or Ethernet Hub / Switch. Reset To reset your ADSL Router to factory default settings.
Restoring Factory Defaults This feature will reset the Modem to its factory default configuration. Occasions may present themselves where you need to restore the factory defaults on your modem. Typical situations are: • You have lost your username and password and are unable to login to the modem. • You have purchased the modem from someone else and need to reconfigure the device to work with your ISP. • You are asked to perform a factory reset by a member of the NetComm Support staff.
Default Settings LAN (Management) Field Setting Details Static IP Address: 192.168.1.1 * Subnet Mask: 255.255.255.0 * Default Gateway: blank WAN (Internet) Field Setting Details User Name: username@isp Password: **** Protocol: PPPoE VPI: 8* VCI: 35 * IP Address: 192.168.1.1 * Subnet Mask: 255.255.255.0 * Default Gateway: 0.0.0.0 * Modem Access Field Setting Details User Name: admin Password: admin * Default Setting.
Connecting your NB5Plus4/W The NB5Plus4/W can be connected via a USB cable or an Ethernet cable or both. The USB connection is simply an ethernet simulation. As far as your computer is concerned the USB connection is an Ethernet connection, hence DHCP and other protocols will work the same as for Ethernet. To connect to your ADSL Router, you need to have either an Ethernet Port or a USB Port present on your Computer/Notebook. Connecting your NB5Plus4/W ADSL Modem via ETHERNET 1.
Connecting your NB5Plus4/W ADSL Modem via USB 1. Connect the power pack to the NB5Plus4/W ADSL Modem and switch on the power switch. 2. Connect your NB5Plus4/W to a computer directly via USB cable. 3. When the computer is booted, the Add New Hardware Wizard will launch and prompt you to provide a driver for your NB5Plus4/W ADSL Modem. Insert the CD provided. 4. Follow the on-screen prompts to load the driver. Refer to the section below for more detailed information. (You may need to restart your computer).
NB5Plus4W Antenna Instructions Before continuing with the Hardware installation, you may need to connect the Antenna 1. The antenna has a retaining nut which must be screwed into the SMA connector on the back of the modem. Place the screw retaining nut over the antenna connection on the rear of the NB5Plus4W and turn it clockwise. Note: Do not over-tighten the attaching nut - but do make sure that you have screwed it all the way to its end.
Configuring your NB5Plus4/W You will need to log directly into the configuration page of the modem and configure the basic settings for your Internet connection. Your ISP should provide you with the necessary information to complete this step. The settings that you most likely need to change to access the Internet are grouped onto a single EasyConfig page. To configure your modem follow the steps below: Note: Ensure that your PC is setup as a DHCP client.
4. Check with your ISP what Protocol your modem needs to use to connect to the Internet. If unsure, leave the default selection of PPPoE. 5. In the User ID field, enter the Username that your ISP has provided. In the password field, enter the password that your ISP has given you. Note: If your ISP has provided you with Static addressing details you will need to access the Advanced Settings of your modem to configure these.
Computer Hardware Configuration This section provides instructions for configuring the TCP/IP (Network) settings on your computer to work with your Modem. These steps are only required if you are having trouble accessing your Modem. Windows® XP PCs 1. 2. 3. 4. In the Windows task bar, click the Start button, and then click Control Panel. Click on Network & Internet Connections icon. (Category mode only). Click the Network Connections icon.
6. In the Select Network Component Type dialog box, select Protocol, and then click Add… 7. Select Microsoft in the Manufacturers box. 8. Select Internet Protocol (TCP/IP) in the Network Protocols list, and then click OK. You may be prompted to install files from your Windows ME installation CD or other media. Follow the instructions to install the files. If prompted, click OK to restart your computer with the new settings. Next, configure the PC to accept IP information assigned by the modem: 9.
Appendix A: Troubleshooting Below is a list of commonly asked questions. Before calling technical support, please look through these issues to see if they help to solve your problem. The ADSL Router is not functional 1. Check to see that the power LED is red and than the network cables are installed correctly. 2. Check to see that the ETH/LAN, ADSL and PPP LEDs are green. 3. Check to see that the ADSL LED is green 4. Check the settings on your PC. 5.
The ADSL Link LED is always off 1. Make sure you have ADSL service. You should get some kind of information from your ISP that states that the ADSL service is installed. You can usually tell if the service is installed by listening to the phone line; you will hear some high-pitched noise. If you do not hear high-pitched noise, contact your ISP. 2. Verify that the phone line is connected directly to the wall and to the line input on the ADSL Router.
Appendix B: ADSL Router terms What is a firewall? A firewall is protection between the Internet and your local network. It acts similarly to the firewall in your car, protecting the interior of the car from the engine. Your car’s firewall has very small opening that allow desired connections from the engine into the cabin (gas pedal connection, etc), but if something happens to your engine, you are protected. The firewall in the ADSL Router is very similar.
What is a Gateway? The Internet is so large that a single network cannot handle all of the traffic and still deliver a reasonable level of service. To overcome this limitation, the network is broken down into smaller segments or subnets that can deliver good performance for the stations attached to that segment. This segmentation solves the problem of supporting a large number of stations, but introduces the problem of getting traffic from one subnet to another.
Appendix C: Cable Connections This cable information is provided for your reference only. Please ensure you only connect the appropriate cable into the correct socket on either this product or your computer. If you are unsure about which cable to use or which socket to connect it to, please refer to the hardware installation section in this manual. If you are still not sure about cable connections, please contact a professional computer technician or NetComm for further advice.
Straight and crossover cable configuration There are two types of the wiring: Straight-Through Cables and Crossover Cables. Category 5 UTP/STP cable has eight wires inside the sheath. The wires form four pairs. Straight-Through Cables has same pinouts at both ends while Crossover Cables has a different pin arrangement at each end. In a straight-through cable, wires 1,2,3,4,5,6,7 and 8 at one end of the cable are still wires 1~8 at the other end.
RJ11 connector and cable An RJ-11 connector is the small, modular plug used for most analog telephones. It has six pin slots in the head, but usually only two or four of them are used. RJ-11 Connector Pin Assignment 1 2 3 4 5 6 Normal Assignment Not Connected Not connected Line Line Not Connected Not Connected Figure 5 605 to RJ-11 adapter The 605 to RJ-11 adaptor is provided to comply with the older 610 Telstra wall socket.
Appendix D: Registering your NetComm Product All NetComm Limited (“NetComm”) products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications outlined in the User Guide. However some products have an extended warranty option (please refer to packaging).
Product Warranty The warranty is granted on the following conditions: 1. This warranty extends to the original purchaser (you) and is not transferable; 2. This warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product; 3. The customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require; 4.