Installation Manual

December 2013
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to
change without notice. © NETGEAR, Inc. All rights reserved.
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134 USA
Note: The contact information listed might change. You can also find the contact
number in your monthly Internet service billing statement.
2. When asked, provide the modem router’s serial number and MAC address
located on the product label on the modem router.
3. Wait for your cable Internet service provider to confirm that your modem router
is active.
4. If you do not have an Internet connection with the modem router, ask the cable
Internet service provider to look for your modem router online.
• If the modem router is not visible, your cable Internet service provider should
give you instructions to verify why the modem router does not connect with
your high-speed Internet service.
• If your cable Internet service provider can confirm that the modem router is
visible, reboot the computer, laptop, or home gateway that is connected to
the modem router. Try checking your online status again.
Optimum
http://play.optimum.net
https://www.optimum.net/support/phone-list/
Time Warner Cable 1-800-892-2253
http://www.timewarnercable.com/
Cable Internet Service
Provider
Contact Information
Buttons and LEDs
Table 1. Button descriptions
Button Description
WPS
Pressing this button opens a two-minute window for the
modem router to connect with other WPS-enabled devices.
The LED blinks green for the length of time the window is
open.
WiFi
To enable or disable the WiFi card, press this button for three
seconds.
• Solid green. The wireless card is plugged in and enabled.
• Blinking green. There is traffic on the wireless card.
• Off. The wireless card is either disabled or not plugged in.
Reset
To return the modem router to the factory settings,
use the
end of a paper clip to press and hold the Reset button on the
back of the modem router for at least seven seconds.
Table 2. LED descriptions
LED Description
Power • Solid green. The modem router has power.
• Blinking green. The modem router is powering on.
• Blinking red. The modem router is performing a self-test or the
thermal cutoff circuit has been triggered.
• Off. The modem router is not receiving power.
Downstream • Solid blue. More than one downstream channel is locked.
• Solid green. One downstream channel is locked.
• Blinking green. The modem router is scanning for a downstream
channel.
• Off. No downstream channel is locked.
Upstream • Solid blue. More than one upstream channel is locked.
• Solid green. One upstream channel is locked.
• Blinking green. The unit is scanning for an upstream channel.
• Off. No downstream channel is locked.
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and
use it to register your product at https://my.netgear.com.
You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website.
For product updates and web support, visit http://support.netgear.com.
NETGEAR recommends that you use only the official NETGEAR support
resources.
You can get the user manual online at http://downloadcenter.netgear.com or
through a link in the product’s user interface.
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
For regulatory compliance information, visit
http://www.netgear.com/about/regulatory/. See the regulatory compliance document
before connecting the power supply.
Internet
• Solid green. The modem router is connected to the Internet.
• Slow blink. The modem router is receiving DHCP information.
• Fast blink. The modem router is downloading the configuration file.
• Off. The modem router is not connected to the Internet.
Ethernet (LAN) Green indicates 1,000/100 Mbps. Amber indicates 10 Mbps.
• Solid green. An Ethernet device is connected and has power.
• Blinking green. The Ethernet port is transmitting or receiving data.
• Off. The Ethernet port does not detect an Ethernet device.
Table 2. LED descriptions (continued)
LED Description