Owner's Manual

User Manual for the NETGEAR PS121 Mini Print Server
4-2 Troubleshooting
• Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
• Make sure you are using the correct NETGEAR power adapter supplied with your mini print
server.
No lights are lit on the mini print server
It takes a few seconds for the status light to be lit. Wait a minute and check the status light
on the mini print server.
Printing Errors
The printer is printing "garbage" characters
If the printer does not match the printer driver in the operating system, then run the Add Printer
Wizard.
Windows error message appears when printing
Consult Windows help.
The print server is not found
Make sure you can access other places from your computer. If you cannot, then troubleshoot your
computer or Internet connectivity.
If you are running a software firewall, disable it. This includes the Windows XP firewall — which
may have been turned on during Windows upgrade or installation without you being aware of it.
Nothing is printing
• Try printing from another computer. If this is successful, then there is a problem with your
computer configuration, not the print server. Consult the computer and operating system
documentation.