RP614v4 Cable/DSL Router Reference Manual NETGEAR, Inc.
© 2006 by NETGEAR, Inc. All rights reserved. 2006-03. Trademarks NETGEAR is a trademark of Netgear, Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of their respective holders. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice.
in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes in the operating instructions. Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations.
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Contents RP614v4 Cable/DSL Router Reference Manual About This Manual Audience, Scope, Conventions, and Formats .................................................................. ix How to Use This Manual ................................................................................................... x How to Print this Manual .................................................................................................... x Chapter 1 Introduction Package Contents .....................................
Erasing the Configuration .........................................................................................3-7 Upgrading the Router Software ......................................................................................3-7 Changing the Administrator Password ...........................................................................3-8 Chapter 4 Advanced Configuration of the Router Configuring Port Triggering ...................................................................................
Restoring the Default Configuration and Password ........................................................5-7 Problems with Date and Time .........................................................................................5-7 Appendix A Technical Specifications Factory Default Settings ................................................................................................ A-1 General Specifications .................................................................................................
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About This Manual This section describes the intended audience, scope, conventions, and formats of this manual. Audience, Scope, Conventions, and Formats This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided in the Appendices and on the Netgear website. This guide uses the following typographical conventions: Table 1.
RP614v4 Cable/DSL Router Reference Manual Danger: This is a safety warning. Failure to take heed of this notice may result in personal injury or death. This manual is written for the RP614v4 router according to these specifications: Table 2. Manual Scope Product Version RP614v4 Cable/DSL Router Manual Publication Date 2006-03 Note: Product updates are available on the NETGEAR, Inc. Web site at http://kbserver.netgear.com/products/RP614v4.asp.
RP614v4 Cable/DSL Router Reference Manual Each page in the HTML version of the manual is dedicated to a major topic. Use the Print button on the browser toolbar to print the page contents. • Printing a Chapter. Use the PDF of This Chapter link at the top left of any page. — Click the PDF of This Chapter link at the top right of any page in the chapter you want to print. The PDF version of the chapter you were viewing opens in a browser window.
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Chapter 1 Introduction This chapter lists the package contents for the RP614v4 Cable/DSL Router, describes the front and rear panel layouts, and describes your NETGEAR maintenance and support benefits. Package Contents The product package should contain the following items: • RP614v4 Cable/DSL Router. • AC power adapter. • Category 5 (CAT5) Ethernet cable. • Resource CD, including: — This guide. — The Installation Guide — Application Notes and other helpful information. • Registration and Warranty Card.
RP614v4 Cable/DSL Router Reference Manual The Router’s Front Panel The front panel of the RP614v4 router contains the status lights described below. 2 1 4 3 Figure 1-1 You can use the status lights to verify connections. Viewed from left to right, the table below describes the lights on the front panel of the router. Table 1-1. Status Light Descriptions LED Activity Description 1. Power On Green Solid Off Power is supplied to the router. Power is not supplied to the router. 2.
RP614v4 Cable/DSL Router Reference Manual The Router’s Rear Panel The rear panel of the RP614v4 Cable/DSL Router contains these connections.
RP614v4 Cable/DSL Router Reference Manual Table 1-1. RP614v4 Cable/DSL Router Online Setup Manuals (continued) Language Setup Manual URL Spanish http://documentation/netgear.com/rp614v4/esp/208-10047-01/index.html Dutch http://documentation.netgear.com/rp614v4/nld/208-10048-01/index.html Swedish http://documentation.netgear.com/rp614v4/sve/208-10050-01/index.
Chapter 2 Content Filtering This chapter describes how to use the content filtering features of the RP614v4 Cable/DSL Router to protect your network. These features can be found by clicking on the Content Filtering heading in the Main Menu of the browser interface. Content Filtering Overview The RP614v4 Cable/DSL Router provides you with Web content filtering options, plus browsing activity reporting and instant alerts via e-mail.
RP614v4 Cable/DSL Router Reference Manual Blocking Access to Internet Sites The RP614v4 router allows you to restrict access based on Web addresses and Web address keywords. Up to 255 entries are supported in the Keyword list. The Block Sites menu is shown in Figure 2-1 below: Figure 2-1 To enable keyword blocking: 1. Select either “Per Schedule” or “Always” 2. Click Apply. 3.
RP614v4 Cable/DSL Router Reference Manual Keyword application examples: • If the keyword “XXX” is specified, the URL is blocked. • If the keyword “.com” is specified, only Web sites with other domain suffixes (such as .edu or .gov) can be viewed. • If you wish to block all Internet browsing access during a scheduled period, enter the keyword “.” and set the schedule in the Schedule menu. To specify a Trusted User: 1.
RP614v4 Cable/DSL Router Reference Manual Services are functions performed by server computers at the request of client computers. For example, Web servers serve Web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on your network sends a request for service to a server computer on the Internet, the requested service is identified by a service or port number.
RP614v4 Cable/DSL Router Reference Manual Configuring a User Defined Service To define a service, first you must determine which port number or range of numbers is used by the application. The service numbers for many common protocols are defined by the Internet Engineering Task Force (IETF) and published in RFC1700, “Assigned Numbers.” Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application.
RP614v4 Cable/DSL Router Reference Manual Scheduling When Blocking Will Be Enforced The RP614v4 router allows you to specify when blocking will be enforced. The Schedule menu is shown below: Figure 2-4 Use this schedule for blocking content. Check this box if you wish to enable a schedule for Content Filtering. • Days to Block. Select days to block by checking the appropriate boxes. Select “Every day” to check the boxes for all days. • Time of Day to Block. Select a start and end time in 23:59 format.
RP614v4 Cable/DSL Router Reference Manual Viewing Logs of Web Access or Attempted Web Access The log is a detailed record of what Web sites you have accessed or attempted to access. Up to 128 entries are stored in the log. Log entries will only appear when keyword blocking is enabled, and no log entries will be made for the Trusted User. An example is shown below: Figure 2-5 Log entries are described in Table 2-1. Table 2-1.
RP614v4 Cable/DSL Router Reference Manual Log action buttons are described in Table 2-2. Table 2-2. Log action buttons Field Description Refresh Click this button to refresh the log screen. Clear Log Click this button to clear the log entries. Send Log Click this button to E-mail the log immediately. 2-8 Content Filtering v3.
RP614v4 Cable/DSL Router Reference Manual Configuring E-Mail Alert and Web Access Log Notifications In order to receive logs and alerts by E-mail, you must provide your E-mail information in the EMail menu, shown below: Figure 2-6 • Turn E-mail Notification On—Check this box if you wish to receive e-mail logs and alerts from the router. • Your Outgoing Mail Server—Enter the name of your outgoing (SMTP) mail server (such as mail.myISP.com).
RP614v4 Cable/DSL Router Reference Manual • Authentication with SMTP Server—If you use an outgoing mail server provided by your current ISP, you do not need to check this box. If you use an e-mail account that is not provided by your ISP, check this box and enter the required user name and password information. • Send To This E-mail Address—Enter the e-mail address to which logs and alerts are sent. This e-mail address will also be used as the From address.
Chapter 3 Maintenance This chapter describes how to use the maintenance features of your RP614v4 Cable/DSL Router. These features can be found by clicking on the Maintenance heading in the Main Menu of the browser interface. Viewing Router Status Information The Router Status menu provides status and usage information. From the Main Menu of the browser interface, click on Maintenance, then select System Status to view the Router Status screen, shown below. Figure 3-1 3-1 v3.
RP614v4 Cable/DSL Router Reference Manual This screen shows the following parameters: Table 3-1. Router Status Fields Field Description Account Name This field displays the Host Name assigned to the router. Firmware Version This field displays the router firmware version. Internet Port These parameters apply to the Internet (Wire Area Network also referred to as WAN) port of the router.
RP614v4 Cable/DSL Router Reference Manual Click on the Connection Status button to display the connection status, as shown below. Figure 3-2 This screen shows the following statistics:. Table 3-2: Connection Status Items Item Description IP Address The WAN (Internet) IP Address assigned to the router. Subnet Mask The WAN (Internet) Subnet Mask assigned to the router. Default Gateway The WAN (Internet) default gateway the router communicates with.
RP614v4 Cable/DSL Router Reference Manual Click on the Show Statistics button to display router usage statistics, as shown below. Figure 3-3 This screen shows the following statistics: Table 3-3: Router Statistics Items Item Description System Up Time The amount of time since the router was last restarted. Port The statistics for the WAN (Internet) and LAN (local) ports. For each port, the screen displays: Status The link status of the port.
RP614v4 Cable/DSL Router Reference Manual Viewing a List of Attached Devices The Attached Devices menu contains a table of all IP devices that the router has discovered on the local network. From the Main Menu of the browser interface, under the Maintenance heading, select Attached Devices to view the table, shown below. Figure 3-4 For each device, the table shows the IP address, NetBIOS Host Name (if available), and Ethernet MAC address.
RP614v4 Cable/DSL Router Reference Manual From the Main Menu of the browser interface, under the Maintenance heading, select the Backup Settings heading to bring up the menu shown below. Figure 3-5 Three options are available, and are described in the following sections. Restoring and Backing Up the Configuration The Restore and Backup options in the Backup Settings menu allow you to save and retrieve a file containing your router’s configuration settings. To save your settings, click the Backup button.
RP614v4 Cable/DSL Router Reference Manual Erasing the Configuration It is sometimes desirable to restore the router to the factory default settings. This can be done by using the Erase function, which will restore all factory settings. After an erase, the router's password will be password, the LAN IP address will be 192.168.1.1, and the router's DHCP client will be enabled. To erase the configuration, click the Erase button.
RP614v4 Cable/DSL Router Reference Manual From the Main Menu of the browser interface, under the Maintenance heading, select the Router Upgrade heading to display the menu shown below. Figure 3-6 To upload new firmware: 1. Download and unzip the new software file from NETGEAR. 2. In the Router Upgrade menu, click the Browse button and browse to the location of the binary (.BIN) upgrade file 3. Click Upload.
RP614v4 Cable/DSL Router Reference Manual From the Main Menu of the browser interface, under the Maintenance heading, select Set Password to bring up the menu shown below. Figure 3-7 To change the password: 1. First enter the old password 2. Enter the new password twice. 3. Click Apply to save your changes. Maintenance 3-9 v3.
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Chapter 4 Advanced Configuration of the Router This chapter describes how to configure the advanced features of your RP614v4 Cable/DSL Router. These features can be found under the Advanced heading in the Main Menu of the browser interface. Configuring Port Triggering Port Triggering is an advanced feature that can be used to easily enable gaming and other internet applications. Port Forwarding is typically used to enable similar functionality, but it is static and has some limitations.
RP614v4 Cable/DSL Router Reference Manual Figure 4-1 Note: If the Disable Port Triggering box is checked after configuring port triggering, port triggering will be disabled but any port triggering configuration information you added to the router will be retained even though it will not be used. • Port Triggering Timeout Enter a value up to 9999 minutes. The Port Triggering Timeout value controls the inactivity timer for the designated inbound port(s).
RP614v4 Cable/DSL Router Reference Manual 1. Click Add Service. Figure 4-2 2. Enter a service name in the Service Name box. 3. In the Service User box, selecting the default value of Any allows the service to be used by everyone in your network. Otherwise, to restrict the service to a particular PC, select Single address and enter the PC’s IP address. 4. In the Service Type box, select between TCP (the default) and UDP. 5.
RP614v4 Cable/DSL Router Reference Manual Configuring for Port Forwarding to Local Servers Although the router causes your entire local network to appear as a single machine to the Internet, you can make a local server (for example, a Web server or game server) visible and available to the Internet. This is done using the Port Forwarding menu. From the Main Menu of the browser interface, under Advanced, click on Port Forwarding to view the port forwarding menu, shown below.
RP614v4 Cable/DSL Router Reference Manual Note: To assure that the same computer always has the same IP address, use the reserved IP address feature of your RP614v4 router. See “Using Address Reservation” on page 4-11 for instructions on how to use reserved IP addresses. 1. From the Service & Game box, select the service or game that you will host on your network. If the service does not appear in the list, refer to the following section, “Adding a Custom Service”. 2.
RP614v4 Cable/DSL Router Reference Manual 5. To forward only one port, enter it again in the Ending Port box. To specify a range of ports, enter the last port to be forwarded in the Ending Port box, making sure that the range of ports being forwarded does not overlap with any currently configured services. 6. Enter the IP address of the local server in the corresponding Server IP Address box. 7. Click Apply at the bottom of the menu.
RP614v4 Cable/DSL Router Reference Manual 2. Change the beginning port number in the Start Port box. For these games, use the supplied number in the default listing and add +1 for each additional computer. For example, if you've already configured one computer to play Hexen II (using port 26900), the second computer's port number would be 26901, and the third computer would be 26902. 3. Type the same port number in the End Port box that you typed in the Start Port box. 4.
RP614v4 Cable/DSL Router Reference Manual If you are willing to risk open access, the WAN Setup menu shown below lets you configure a Default DMZ Server. Figure 4-5 To assign a computer or server to be a Default DMZ server, follow these steps: 1. Click the WAN Setup link on the Advanced section of the main menu. 2. Check the Default DMZ Server box and type the IP address for that server. To remove the default DMZ server, uncheck the Default DMZ Server box. 3. Click Apply.
RP614v4 Cable/DSL Router Reference Manual Setting the MTU Size The default MTU size is usually fine. The normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 Bytes. For some ISPs, particularly some using PPPoE, you may need to reduce the MTU to 1492. This should not be done unless you are sure it is necessary by your ISP. Any packets sent through the router that are larger than the configured MTU size will be repackaged into smaller packets to meet the MTU requirement.
RP614v4 Cable/DSL Router Reference Manual Configuring LAN TCP/IP Setup Parameters The router is shipped preconfigured to use private IP addresses on the LAN side, and to act.as a DHCP server. The router’s default LAN IP configuration is: • LAN IP addresses—192.168.1.1 • Subnet mask—255.255.255.0 These addresses are part of the IETF-designated private address range for use in private networks, and should be suitable in most applications.
RP614v4 Cable/DSL Router Reference Manual Using the Router as a DHCP server By default, the router will function as a DHCP (Dynamic Host Configuration Protocol) server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the router's LAN. The assigned default gateway address is the LAN address of the router. IP addresses will be assigned to the attached computers from a pool of addresses specified in this menu.
RP614v4 Cable/DSL Router Reference Manual 3. Type the MAC Address of the computer or server. Tip: If the computer is already present on your network, you can copy its MAC address from the Attached Devices menu and paste it here. 4. Click Apply to enter the reserved address into the table. Note: The reserved address will not be assigned until the next time the computer contacts the router's DHCP server. Reboot the computer or access its IP configuration and force a DHCP release and renew.
RP614v4 Cable/DSL Router Reference Manual 1. From the Main Menu of the browser interface, under Advanced, click on Dynamic DNS. Figure 4-7 2. Register for an account with one of the dynamic DNS service providers whose names appear in the ‘Service Provider’ box. For example, for dyndns.org, go to www.dyndns.org. 3. Check the Use a dynamic DNS service check box. 4. Select your dynamic DNS Service Provider from the Service Provider box. 5.
RP614v4 Cable/DSL Router Reference Manual From the Main Menu of the browser interface, under Advanced, click on Static Routes to view the IP Static Routes menu, shown below. Figure 4-8 To add or edit a Static Route: 1. Click the Add button to open the Add/Edit Menu. Figure 4-9 2. Type a route name for this static route in the Route Name box under the table. This is for identification purposes only. 3. Check the Private box if you want to limit access to the LAN only.
RP614v4 Cable/DSL Router Reference Manual 6. Type the IP Subnet Mask for this destination. If the destination is a single host, type 255.255.255.255. 7. Type the Gateway IP Address, which must be a router on the same LAN segment as the router. 8. Type a number between 1 and 15 as the Metric value. This represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1. 9.
RP614v4 Cable/DSL Router Reference Manual Enabling Remote Management Access Using the Remote Management page, you can allow a user or users on the Internet to configure, upgrade and check the status of your RP614v4 router. Note: Be sure to change the router's default configuration password to a very secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of letters (both upper and lower case), numbers, and symbols.
RP614v4 Cable/DSL Router Reference Manual b. To allow access from a range of IP addresses on the Internet, select IP address range. Enter a beginning and ending IP address to define the allowed range. c. To allow access from a single IP address on the Internet, select Only this Computer. Enter the IP address that will be allowed access. 4. Specify the Port Number that will be used for accessing the management interface. Web browser access normally uses the standard HTTP service port 80.
RP614v4 Cable/DSL Router Reference Manual Set up UPnP according to the guidelines below. • Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is disabled. If disabled, the router will not allow any device to automatically control the resources, such as port forwarding (mapping), of the router.
Chapter 5 Troubleshooting This chapter gives information about troubleshooting your RP614v4 Cable/DSL Router. After each problem description, instructions are provided to help you diagnose and solve the problem. Basic Functioning After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power light is on. 2. After approximately 10 seconds, verify that: a. The power light is solid green. b.
RP614v4 Cable/DSL Router Reference Manual Lights Never Turn Off When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the lights stay on, there is a fault within the router. If all lights are still on one minute after power up: • Cycle the power to see if the router recovers. • Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.1.1.
RP614v4 Cable/DSL Router Reference Manual • Make sure your computer’s IP address is on the same subnet as the router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254. Refer to “Preparing a Computer for Network Access” in Appendix B for instructions on how to verify TCP/IP properties and for instructions on how to configure your computer. Note: If your computer’s IP address is shown as 169.254.x.
RP614v4 Cable/DSL Router Reference Manual To check the WAN IP address: 1. Launch your browser and select an external site such as www.netgear.com. 2. Access the Main Menu of the router’s configuration at http://www.routerlogin.net. 3. Under the Maintenance heading, select Router Status. 4. Check that an IP address is shown for the Internet (WAN) Port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.
RP614v4 Cable/DSL Router Reference Manual • Your computer may not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer and verify the DNS address as described in “Preparing a Computer for Network Access” in Appendix B.
RP614v4 Cable/DSL Router Reference Manual If the path is not functioning correctly, you could have one of the following problems: • • Wrong physical connections – Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN or Internet Port Lights Not On” on page 5-2. – Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router.
RP614v4 Cable/DSL Router Reference Manual – Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by only allowing traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If this is the case, you must configure your router to “clone” or “spoof” the MAC address from the authorized computer.
RP614v4 Cable/DSL Router Reference Manual • Time is off by one hour. Cause: The router does not automatically sense Daylight Savings Time. In the E-mail menu, select or clear the checkbox marked “Adjust for Daylight Savings Time”. 5-8 Troubleshooting v3.
Appendix A Technical Specifications This appendix provides technical specifications for the RP614v4 Cable/DSL Router. Factory Default Settings Smart Wizard Enabled Router Login Default Access Router Login URL http://www. routerlogin.net or http://www.routerlogin.
RP614v4 Cable/DSL Router Reference Manual General Specifications Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP, PPP over Ethernet (PPPoE), Pointto-Point Tunneling Protocol (PPTP), Telstra BigPond Power Adapter North America: 120V, 60 Hz, input United Kingdom, Australia: 240V, 50 Hz, input Europe: 230V, 50 Hz, input Japan: 100V, 50/60 Hz, input All regions (output): 5 V DC @ 1 A output, 5W maximum Physical Specifications Dimensions: 28 x 175
Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and TCP/IP Addressing http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Communications http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing a Computer for Network Access http://documentation.netgear.com/reference/enu/wsdhcp/index.
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A Account Name 3-2 auto-generated 5-3 L B LAN IP Setup Menu 4-9 backup configuration 3-6 LEDs troubleshooting 5-2 C log sending 2-9 configuration backup 3-6 erasing 3-7 restore 3-8 log entries 2-7 content filtering 2-1 MAC address 5-7 spoofing 5-4 conventions typography i-ix Index M metric 4-15 crossover cable 5-2 customer support 1-iii N Network Time Protocol 2-10, 5-7 D NTP 2-10, 5-7 date and time 5-7 Daylight Savings Time 5-8 P daylight savings time 2-10 package contents 1-1 Defau
S Scope of Document i-ix service numbers 2-5 SMTP 2-9 spoof MAC address 5-4 Start Port 4-5 Static Routes 4-12 Status Light 1-2 T TCP/IP network, troubleshooting 5-5 time of day 5-7 time zone 2-10 time-stamping 2-10 troubleshooting 5-1 Trusted Host 2-3 W WAN 4-8 World Wide Web 1-iii Index-2