Owner's Manual

3-1
v3.0, January 2007
Chapter 3
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR 108 Mbps Wireless PC
Card WG511T. For information about connecting to wireless networks and the Internet, see
“Connecting to Wireless Networks and the Internet” on page 1-7.
Troubleshooting Tips
Use the information below to solve common problems you may encounter. Also, refer to the
knowledge base on the NETGEAR website at http://www.netgear.com/support/main.asp.
Table 3-1. Troubleshooting Tips
Problem Action
The WG511T LEDs are not lit. The WG511T is not inserted into the slot properly or the
WG511T software is not loaded.
• Remove and reinsert the WG511T.
• Check the Windows device manager to see if the PC Card is
recognized and enabled. Reload the WG511T software, if
necessary.
The LEDs blink alternately and the WG511T
is not connected to an access point.
The WG511T is trying to connect to an access point, but
cannot.
• The access point may not be powered on.
• Or, the access point and the PC card are not configured with
the same wireless parameters. Check the SSID and WEP
settings.
I cannot connect to an access point.
The access point is available and there is
good signal strength.
• If the access point is WPA-PSK protected, you need the
correct WPA-PSK passphrase. Otherwise, the WG511T will
still be connected to the previous access point and you will
not be able to change to the WPA-PSK access point.
• If the access point is WEP protected (either 64 or 128 bit
encryption), you will be prompted to enter the WEP
encryption security information.
The Smart Wizard keeps asking me to save
settings.
If you change the settings the Smart Wizard offers you the
chance to save the changes. To avoid this prompt, simply click
Apply before you close the Smart Wizard.