User's Manual

15
Troubleshooting/FAQ
PROBLEM:
After a restart, the MAXPower 802.11n/g/b USB 2.0 Adapter is
not seen.
SOLUTION:
Unplug and replug the MAXPower 802.11n/g/b USB 2.0
Adapter into a USB port, or do a complete shut down and
then reboot instead of just restarting.
PROBLEM:
Network connection frequently drops.
SOLUTION:
Some wireless frequencies and channels are more common
than others, resulting in interference. Try changing your
wireless router’s channel (1-11) and/or frequency. Make
sure these settings are matched in your wireless devices.
PROBLEM:
Can’t connect to wireless network with hidden SSID.
SOLUTION:
The MAXPower 802.11n/g/b USB 2.0 Adapter does work
properly with SSID disabled. When you first startup , it will
usually take 5-10 seconds for the MAXPower 802.11n/g/b
USB 2.0 Adapter to automatically find and reconnect to the
network that is using SSID disabled settings.
PROBLEM:
I don’t have a computer with USB 2.0, so I attached my MAX-
Power 802.11n/g/b USB 2.0 Adapter to a USB 1.1 port and it
seems to run slow.
SOLUTION:
The MAXPower 802.11n/g/b USB 2.0 Adapter will function via
USB 1.1. However, the speeds will be severely
limited by the slower bus speed.