Warranty Guide

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international limited WarrantY on rooFing SHingleS

covered herein. After our shingles leave our manufacturing facility, they

are subjected to conditions and handling beyond our control that could

affect their performance. This warranty does not cover any problems

with nondefective shingles caused by conditions or handling beyond

our control. Some examples of conditions not covered by this

warranty include:

1. Acts of God, such as hailstorms and winds in excess of wind levels

listed in the chart at the end of this warranty;

2. Damage to or failure of the shingles as a result of damage to or the

failure of the underlying roofing structure;

3. Foot traffic on your roof or damage caused by objects (such as tree

branches) falling on your roof;

4. Improper or faulty installation of your shingles. Installation must be

in accordance with our written installation instructions;

5. Discoloration caused by algae, fungi, lichens or cyanobacteria

(unless covered under the section “What About Algae Resistance”

that follows);

6. Inadequate ventilation or roof drainage. If you have any questions

about appropriate ventilation requirements, please contact us at

800

ROOFING;

7. Settlement of the structure of your home or buckling or cracking of

the deck over which your shingles are installed;

8. Damage to the shingles caused by alterations made after completion

of application, including structural changes, equipment installation,

painting or the application of cleaning solutions, coatings or

other modifications;

9. Labor costs; and

10. Any costs that you incur that are not authorized in advance by

Owens Corning.

What Is Your Remedy

1. Manufacturing Defects—If the performance of your shingles

is ever materially affected during the term of this warranty by a

manufacturing defect, we will pay you the cost (excluding labor)

as reasonably determined by Owens Corning to repair, replace

or recover the affected shingles, subject to certain limitations.

Specifically, any payment shall not exceed the initial cost of the

shingles. In addition, we will not pay for any metalwork, flashings

or other related work, and we will not pay for the cost to remove or

dispose of your shingles. Decisions regarding whether your shingles

should be repaired, replaced or recovered will be made solely by

Owens Corning.

2. Prorated Period—If your shingles have been installed longer than

twelve (12) months, we will take into account the number of months

that the shingles have been installed on your roof through the

date of your claim, and reduce the amount of our payment to you

accordingly. That is, we will prorate the amount of your payment

through the date of your claim. For example: If you have a 30-year

warranty (360 months) and you make your claim in the last month

Introduction

Thank you for your recent purchase of roofing shingles

manufactured by Owens Corning Roofing & Asphalt, LLC

(“Owens Corning”). We believe we manufacture the highest

quality and most attractive shingles available anywhere,

and that is why we stand behind them with one of the best

warranties in the industry. We have attempted to write this

warranty in clear and concise terms, including the limitations

and restrictions, so you will fully understand the warranty we

are making to you. However, the terms contained herein are

subject to change without notice. If anything in this warranty

is not clear to you, please call us at 1

800

ROOFING or visit

our Web site at www.owenscorning.com.

Who Is Covered

If you live outside of the United States or Canada and you are

the original consumer purchaser (i.e., the homeowner, not the

installer or contractor) of one of our shingle products listed

below, you are entitled to the benefits of this warranty.

Transferability of This Warranty

This warranty is personal to you and may not be transferred

to any subsequent purchasers of your home.

How Long Are You Covered

The length of your warranty depends on the type of shingles

you purchased. See the chart at the end of this warranty for

the specific warranty period that applies to your shingles.

The lifetime coverage for Duration

Premium shingles offered

by this warranty applies to individual homeowners only.

We provide the homeowner(s) who purchases the Duration

Premium shingles with a warranty that lasts the lifetime

of the homeowner(s). The lifetime coverage offered by this

warranty automatically ceases upon the sale of the property,

or death of the last of the owner(s) who owned the home

at the time of the application. In the instance of shingles

purchased or installed upon property owned by, for example,

corporations, governmental agencies, partnerships, trusts,

religious organizations, schools, condominiums or cooperative

housing arrangements, or installed on apartment buildings or

any other type of building or premises not used by individual

homeowners as their residence, the warranty period for

Duration Premium shingles will be fifty (50) years following

the installation of the shingles.

What Is Covered

We warrant that your Owens Corning shingles are free

from any manufacturing defects that materially affect their

performance on your roof.

What Is Not Covered

Damage to the product due to any cause not expressly

of the 20th year of the warranty (i.e., the 240th month), we will

not cover the labor but will pay you 120/360ths of the reasonable

material cost to repair, replace or recover your shingles. For

Duration Premium shingles, beginning in year eleven (11), we will

pay you 80% of material costs as reasonably determined by Owens

Corning to repair and/or replace the defective product. For each

year thereafter, the amount will decrease by 2% until year forty (40).

Beginning with year forty-one (41), and continuing through the

end of the warranty period, Owens Corning will pay you 20% of the

reasonable material costs.

3. Exceptions—At all times, Owens Corning’s obligation to pay for

repair or replacement of the defective product is subject to certain

limitations. Specifically, all material costs must be preapproved by

Owens Corning and Owens Corning retains the right to provide

materials in lieu of compensation. Additionally, Owens Corning will

not pay for any labor, accessories or other related work.

What About Wind Resistance

Your shingles contain strips of asphalt sealant that require direct warm

sunlight for several days in order to seal properly. If your shingles are

installed during a period of cool weather, they may not adequately

seal until the season changes or the weather warms, and if your

shingles never receive direct sunlight or are not exposed to adequate

surface temperatures, they may never seal. Prior to sealing, your

shingles are more vulnerable to blow-offs and wind damage. This is

the fundamental nature of shingles and not a manufacturing defect,

and we are not responsible for any blow-offs or wind damage that may

occur prior to thermal sealing having occurred. After your shingles

have sealed, however, they will be covered under this warranty if they

experience blow-offs or wind damage in winds up to the levels listed

in the chart at the end of this warranty. HOWEVER, THE COVERAGE

AGAINST SHINGLE BLOW-OFFS OR WIND DAMAGE IS IN EFFECT

FOR A PERIOD OF TEN (10) YEARS ONLY FOR DURATION PREMIUM

SHINGLES AND FIVE (5) YEARS ONLY FOR ALL OTHER SHINGLES,

FOLLOWING THE DATE OF INSTALLATION, AND NOT FOR THE

FULL WARRANTY PERIOD OF THE SHINGLES. See the chart at the

end of this warranty for wind warranty length.

What About Algae Resistance

If the shingles that you purchased were not specifically labeled as

“Algae Resistant” (“AR”), then any discoloration caused by algae is

not covered by this warranty as explained in the section above, “What

Is Not Covered.” However, if you did purchase AR shingles and they

are installed in a Non-Tropical Zone, they are covered under this

warranty for a period of ten (10) years (prorated after the first twelve

[12] months) following the date of installation (“AR Warranty Period”)

against discoloration caused by algae growth (“Algae Growth”). If you

did purchase AR shingles and they are installed in a Tropical Zone,

then they are covered under this warranty for a period of five (5) years

following the date of installation against discoloration caused by Algae

Growth. For purposes of this warranty, “Tropical Zone” shall mean the

area between the Tropic of Cancer located at 23.5 degrees north of the

Equator and the Tropic of Capricorn located 23.5 degrees south of

the Equator and “Non-Tropical Zone” shall mean all areas outside the

Tropical Zone. If such discoloration occurs during the AR Warranty

Period, you will be entitled to the following remedy:

1. Remedy for Algae Growth—If your AR shingles are discolored

by algae growth during the first twelve (12) months of the AR

Warranty Period, we will pay you the cost (excluding labor) as

reasonably determined by Owens Corning, to repair, replace or

recover the affected AR shingles, subject to certain limitations.

Specifically, any payment shall not exceed the initial cost of the AR

shingles. In addition, we will not cover any metalwork, flashings

or other related work, and will not cover the cost to remove or

dispose of your AR shingles. For purposes of this AR shingle

warranty, the term “repair” as used above refers to cleaning or

otherwise removing any algae growth from affected AR shingles.

Decisions regarding whether your AR shingles should be repaired,

replaced or recovered will be made solely by Owens Corning.

2. Proration—If your AR shingles have been installed longer than

twelve (12) months, we will prorate the cost of your coverage to

take into account the term of your AR warranty and the number of

months that the shingles have been installed on your roof through

the date of your claim. For example: If you make your claim in the

last month of the 4

year of the AR warranty (i.e., the 48

month),

we will pay you 6/10

ths

of the reasonable material cost of the

affected AR shingles installed in a Non-Tropical Zone (such cost

not to exceed 6/10

ths

of the initial cost of the AR products) or we

will pay you 1/5

of the reasonable material cost of the affected AR

shingles installed in a Tropical Zone (such cost not to exceed 1/5

of the initial cost of the AR products).

3. Exceptions—At all times, Owens Corning’s obligation to pay for

repair or replacement of the defective product is subject to certain

limitations. Specifically, all material costs must be preapproved by

Owens Corning and Owens Corning retains the right to provide

materials in lieu of compensation. Additionally, Owens Corning

will not pay for any labor, accessories or other related work.

Replacement Shingle Variations

As a result of our ongoing efforts to improve and enhance our shingle

product line, we must reserve the right to discontinue or modify our

shingles, including their colors. We are not liable to you if you make a

warranty claim in the future and any replacement shingles you receive

vary in color either because of normal weathering or changes in our

product line. You should understand that if we replace any of your

shingles under this warranty, we reserve the right to provide you with

substitute shingles that are comparable only in quality and price to

your original shingles.

Claims Process

To make a claim under this warranty, you need to do so within

thirty (30) days after you discover the problem. Just call us at

800

ROOFING or send us a letter addressed to Owens Corning,

Customer Response Center, One Owens Corning

Parkway, Toledo, Ohio, USA 43659. Explain the problem

and include proof of purchase for the shingles and the date

they were installed on your roof. Shortly after we receive

your communication, we will contact you regarding your

claim and will walk you through the entire process. To fully

evaluate your claim, we may ask you to provide, at your

expense, pictures of your shingles and/or shingle samples for

us to test. If you have any questions, do not hesitate to write

us at the address above, call 1-800-ROOFING or visit our Web

site at www.owenscorning.com.

Limitations

ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR

A PARTICULAR PURPOSE, IS LIMITED IN LENGTH TO

THE EXPRESS WARRANTY PROVIDED ABOVE UNLESS A

SHORTER PERIOD IS PERMITTED BY LAW.

YOUR REMEDY FOR DEFECTIVE SHINGLES IS FULLY

DESCRIBED IN THE PRECEDING SECTION, “WHAT IS

YOUR REMEDY.” YOU ARE NOT ENTITLED TO ANYTHING

MORE THAN WHAT IS DESCRIBED IN THAT SECTION. WE

ARE NOT RESPONSIBLE FOR ANY CONSEQUENTIAL OR

INCIDENTAL DAMAGES, INCLUDING DAMAGE TO YOUR

HOME OR TO YOUR HOME’S CONTENTS.

Some countries may not allow limitations on how long an

implied warranty lasts and/or do not allow the exclusion or

limitation of incidental or consequential damages, so the

above limitation or exclusion may not apply to you. This

limited warranty gives you specific legal rights and you may

also have other rights which vary from country to country.

TYPE OF SHINGLES

Check appropriate box(es).

P u b. No. 247 62

D. P ri nte d in U.S.A. February 2009. THE PINK PANTHER

™

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* High Ridge Hip & Ridge and High Style

Hip & Ridge wind warranty is 110 MPH with 4-nail application on Duration shingles and 130 MPH with 4-nail application on Duration Premium shingles (see installation instructions for more details).

Name of Homeowner Name of Contractor Date of Installation

Address

City State/Province ZIP/Postal Code Country

Homeowner Phone

Warranty

Length

Wind

Warranty

Length

Non-

Tropical

Algae

Tropical

Algae

❏ Duration

Premium

Lifetime

130 MPH

209 KPH

10 YRS 10 YRS 5 YRS

❏ Duration

30 YRS

110 MPH

177 KPH

5 YRS 10 YRS 5 YRS

❏ Oakridge

30 YRS

70 MPH/

112 KPH

5 YRS 10 YRS 5 YRS

❏ Supreme

25 YRS

60 MPH/

96 KPH

5 YRS 10 YRS 5 YRS

❏ Classic

20 YRS

60 MPH/

96 KPH

5 YRS 10 YRS 5 YRS

❏ Algae Resistant shingles—Please check if your shingles are

algae resistant